Metropole Restaurant

Customer Satisfaction Survey

Sample Table and Chart

Gender Age
Total Male Fem ale Under 18 18-24 25-44 45-60 Over 60
Total 204 108 96 59 40 41 44 20
Speed of service
52 20 32 24 16 4 4 4
Very Good
25% 19% 33% 41% 40% 10% 9% 20%
96 56 40 27 20 25 20 4
Good
47% 52% 42% 46% 50% 61% 45% 20%
40 28 12 8 4 8 16 4
OK
20% 26% 13% 14% 10% 20% 36% 20%
12 4 8 - - 4 4 4
Poor
6% 4% 8% - - 10% 9% 20%
4 - 4 - - - - 4
Very Poor
2% - 4% - - - - 20%

Mean 0.88 0.85 0.92 1.27 1.30 0.71 0.55 0.00

Standard Error 0.06 0.07 0.11 0.09 0.10 0.12 0.12 0.32
Significance 0.00 0.50 0.50 0.98 0.97 0.63 0.92 1.00

Chart created using snap survey software www.snapsurveys.com