Professional Documents
Culture Documents
Submitted by
DHAVAL SHAH
of
PROF.ADITI MAHAJAN
KANDIVALI EAST
MUMBAI
In this project I have made an honest and dedicated attempt to make the research material as
authentic as it could. And I earnestly hope that it provides useful and workable information and
knowledge to any person reading it.
During this small time frame of two months in which the project reached its completion, there were a
few people whom I would like to make a mention of and without whose help the project would have
never seen the light of the day..
I would like to thank my external guide Mr. Amit Kadam and Mr Chandrakant Purab who gave me
a free hand as far as going about the project work was concerned.
Dhaval. B. Shah
PGDM (Finance)
2009 - 2011
After the summer project I feel very energetic and enthusiastic as every part of it is filled with experience
and learning. My summer internship project has increased my confidence level and made me understood
how professional life has to be maintained. Punctuality, sincerity and commitment towards work can
bring u success is among the important aspects is what all I have learned in these two months about my
work.
TOPIC PAGE NO
TRAI 11
Future prospects/Strategies 37
Conclusion 38
References 39
Sykes & Ray Equities promoted by Mr. Yogesh R Gupta and Mr. Anup R Gupta who are the current
Chairman and Managing Director. Sykes and Ray Equities (I) Ltd. (SRE).
SRE has evolved over a period of time. Its emergence has happened due to the values of dedication,
integrity, client commitment and the values which it uphold and a culture which has been inculcated into
it by the inspiring and dynamic leadership of Mr. Yogesh R Gupta and Mr. Anup R Gupta.
When the broking fraternity limited its retail activity, Sykes & Ray Equities (SRE) went all out reaching
out to people, to win their confidence, install hope in the market and expanded the company into a
sizeable retail network
Since 1990 SRE has undergone a metamorphosis from being a traditional proprietary concern to a
professionally managed company hiring and retaining thorough professionals and market experienced
personnel. So much so that the group has expanded from a handful of dedicated employees in the early
90's to over 150 to date.
SRE today is one of the foremost retail stock broking service entities on the country's two major
exchanges, with a combined turnover of more than Rs 45,000 crores. It has presence in over 100 major
centers of India through a network of business associates and branches. In continuation to the company’s
endeavor to provide complete investment services, we have successfully launched an NRI Desk.
SRE has always maintained a Chinese wall between proprietary and client trading. Our endeavor has been
to provide a transparent and systematic front office as well as back office operation
The SRE Research desk is one of the most talked about research. Investors are provided with extensive
information on markets and company through reviews, market commentary and recommendation. This
enables the investor to make informed decisions on the market. The company firmly believes the
substantial value addition can be made in its services by providing continuous and accurate decision
making tools to the investors.
The thrust towards Information Technology has made the company among the chosen few to have
acquired a trading software through its own network, which assists in clients gaining live access to the
two popular exchanges of BSE & NSE and also allow Order/Trade execution.
There has been an expansion, a widening of its scope, its branches. With Mutual Funds and derivatives
coming of age, SRE has plans to provide retail investors an alternative investment opportunity through
our existing distribution network.
On landlines, intra circle calls are considered local calls while inter circle are considered long
distance calls. Currently Government is working to integrate the whole country in one telecom circle. For
long distance calls, you dial the area code prefixed with a zero (e.g. For calling Delhi, you would dial
011-XXXX XXXX). For international calls, you would dial "00" and the country code+area
code+number. The country code for India is 91.
2. Cellular services.
The Mobile telecommunications system in India is the second largest in the world and it was thrown open
to private players in the 1990s. The country is divided into multiple zones, called circles (roughly along
state boundaries). Government and several private players run local and long distance telephone services.
Competition has caused prices to drop and calls across India are one of the cheapest in the world. The
rates are supposed to go down further with new measures to be taken by the Information Ministry. The
mobile service has seen phenomenal growth since 2000. In September 2004, the number of mobile phone
connections have crossed fixed-line connections. India primarily follows the GSM mobile system, in the
900 MHz band. Recent operators also operate in the 1800 MHz band. The dominant players
are Airtel, Reliance Infocomm, Vodafone, Idea cellular and BSNL/MTNL. There are many smaller
BSNL 28,446,969
MTNL 3,514,454
.
breakup of wireline subscriber base in India as of September 2009 is given below
BSNL 62,861,214
Aircel 31,023,997
MTNL 4,875,913
Stel 141,411
Thakur Institute of Management Studies and Research Page 9
The mission of Telecom Regulatory Authority of India (TRAI) is to ensure that the interests of
consumers are protected and at the same time to nurture conditions for growth of
telecommunications, broadcasting and cable services in a manner and at a pace which will enable
India to play a leading role in the emerging global information society.
Notwithstanding anything contained in the Indian Telegraph Act, 1885, few of the important functions of
the Authority shall be to:
1. Bharti Airtel
2. AIRCEL
3. Vodafone Essar
4. BSNL
5. Idea Cellular
Let us have a look at the share of all the GSM operators wit compared to the total subscribers base of
india.
Below are the major 10 market players which constitute the indian GSM cellular service market….
GSM Operator Total Subscriber base % Market Share % Growth Over previous month
Bharti Airtel 130619487 30.16% 2.35%
Vodafone 103755978 23.96% 2.87%
Idea Cellular 65288248 15.08% 2.29%
BSNL 64744985 14.94% 1.98%
Aircel 38469541 8.88% 4.36%
Reliance Telecom 16311206 3.77% NA
(RTL)*
MTNL 4817670 1.11% 0.69%
Uninor 5021651 1.16% 17.77%
Loop Mobile 2894511 0.67% 1.76%
Stel 112391 0.26% 10.48%
All India 433040658 100% 2.65%
* Reliance Telecom Ltd (RTL) figures will not be included from the month of April’2010 as the same is
not being reported
FINANCIALS
2. Independent judiciary.
4. Second largest telecommunication network in the world and the second largest interms of
number of wireless connections in the world.
5. On an average, about 5 – 6 million users added per month, making india the worlds fastest
growing wireless service market.
8. Launch of 3G spectrum in india which filled in governments pockets by USD 3.6 billion
which will help govt deal with the rising deficit
9. 3G to roll out the number of subscribers reaching around 850-900 millionby 2014 -2015
increasing by around 12% to 14%
10. According to CRISIL Research head Manoj Mohta, the operators which have the existing
2G spectrum, and also have won bid for 3G, would see a gradual improvement in their
profitability margin also.
India’s auction for 3G GSM Service licence ended today with bids for pan-India licence touching Rs
16,751 crore which ensures the Government of India a revenue of Rs 67,719 crore.
The 3G auction had commenced on 9 April, 2010 and there were nine bidders in the fray for the slots of
3G spectrum on the block. The government auctioned three slots in 17 telecom service areas and four
slots in the remaining five states of Punjab, Bihar, Orissa, Jammu and Kashmir and Himachal Pradesh.
No single bidder bid for a pan-India 3G license so state operator BSNL would be remain the biggest 3G
operator in India. Delhi circle emerged the most valuable circle at Rs.3317 crore, followed by Mumbai at
Rs.3247 crore. Among the major bidders, Idea cellular paid nearly Rs.5765 cr for 11 telecom circles,
while India’s largest 2G Mobile service operator Bharti Airtel paid Rs.12290 cr for 13 telecom circles,
Vodafone Essar will paid Rs. 11617 crore for 9 telecom circle while Reliance Commmunication paid Rs
8583 crore for 13 telecom circles.
The union Budget 2010-11 neglected the telecom industry's special demands. Telcos were looking at a
rationalisation of tax and levies, uniform license fee of one per cent of the AGR. Telcos wanted a re-look
at direct tax, tax holidays and section 81 (A), a re-look at licenses and indirect taxes
As far as the telecom sector is concerned, Dua said that while the reduction in Corporate Surcharge would
provide a minor relief, but at the same time the increase in MAT from 15% to 18% is a major are of
concern. He further added that the increase in Central excise duty from 8% to 10% is another area of
concern and will lead to an increase in cost of service. The continuation of exemption from basic, CVD
and special additional duties (SAD) granted to their parts, components and accessories of mobile phones
is a welcome step and would help towards penetration of affordable mobile service especially to rural
areas. COAI welcomed the impetus given by the Finance Minister to the use of clean/ alternate energy.
This describes the intensity of competition between existing firms in an industry. Highly
cCOMompetitive industries generally earn low returns because the cost of competition is high. A
highly competitive market might result from:
There has been a stiff competition in the telecom market market over a period of time. Let us talk
about the current scenario.
At present has a subscribers base of above 6,47,44,985 with a market share of aprox. 15%. BSNL has an
edge over private players as it has already started with 3G specturm services across India. BSNL is BSNL
dedicatedly performing its work as it drives India into the next league of telecom supremacy by providing
technologically advanced services to its discerning customers at an affordable cost
On the private side, there has been a tough competition between Bharti airtel and Vodafone each having a
market share of 30 % and 24% respectively.
Even the growth rate of both the companies for the month of April when compared with March is around
+/- 2.5% .
Both are again in the race to start with the 3G services and cater it all across India and give a tough
competition to BSNL who is already in the market.
Idea cellular, Reliance comm and Aircel are also in the race as they lack in the infrastructure when
compared with Vodafone and Bharti Airtel
This is how much pressure customers can place on a business. If one customer has a large enough
impact to affect a company's margins and volumes, then the customer hold substantial power.
Here are a few reasons that customers might have power:
This is how much pressure suppliers can place on a business. If one supplier has a large enough
impact to affect a company's margins and volumes, then it holds substantial power. Here are a
few reasons that suppliers might have power:
As far as telecom industry is concerned there are very few suppliers in the market. So the role of
suppliers is almost negligible in the industry. We are trying to analyze that minor role.
1. Mobile handset suppliers : There are many handset suppliers in the market, some of them
are Nokia, Samsung,Motorola, Sony Ericsson, Reliance Classic, Tata Indicom, etc. Few of the
new entrants are Spice, Micromax, Karbon, etc.
2. Some other suppliers in the industry are the suppliers of Optical fibre and Aluminium.
Other important parameter in this can be the software assistance, where suppliers can have edge over. The
major software providers are TCS, Infosys, Wipro, Satyam etc. Again one thing is noticable that big
giants like Reliance and Tata have their own software solution departments
The easier it is for new companies to enter the industry, the more cutthroat competition there
will be. Factors that can limit the threat of new entrants are known as barriers to entry. Some
examples include:
The Indian telecom sector offers unprecedented oppurtunities for foreign companies in various areas such
as 3G, Virtual Private Network, international long distance calls, value added services, etc. The market is
witnessing M&A like the Bharti – Zain, which are leading to consolidations in the industry. This sector
also attracts FDI which has made it the third largest sector attracting FDI in the post liberalization era.
4. SUBSTITUTE TO PRODUCT
What is the likelihood that someone will switch to a competitive product or service? If the cost of
switching is low, then this poses a serious threat. Here are a few factors that can affect the threat of
substitutes:
I) The main issue is the similarity of substitutes. For example, if the price of coffee rises
substantially, a coffee drinker may switch over to a beverage like tea.
II) If substitutes are similar, it can be viewed in the same light as a new entrant.
There is a cut throat competition and a price war for the tariffs of the service provider. Today the
difference in the price of the of two products is marginal. Also with the availaibility of additional services
like GPRS, internet, video conferencing etc, the option of substitutes for the consumer is never ending. In
todays scenario, there are consumers who are ready to change their service providers for a reduction in
the tariffs, which poses a major threat to the companies..
Demand for mobile Value Added Services is strong and expected to grow.
WEAKNESS :
Mobile market is stil inclined towards prepaid users.
The dominance of prepaid services has contributed to declining mobile average revenue per user (ARPU)
levels.
Disagreement between the regulator TRAI and government ministries has led to delayed policy
implementation in a number of areas, most notably 3G licensing.
OPPURTUNITIES :
The government is currently considering recommendations made by TRAI to allow the operations of
MVNO’s (Mobile Vitual Network Operator) in the mobile market.
The government wil cut license fees upto 33% for those operators whose service covers 95% of the
residential area in a calling circle.
THREATS :
Government plans to increase spectrum usage charges for telecom companies.
Network capacity, particularly in the mobile market, couldstruggle to keep up with demand.
Stiff competition in the market will make service providers difficult to retain customers.
Key people of the company are : Sunil Mittal (Chairman & MD)
2. WIRELESS INTERNET
3. DTH SERVICES
4. ENTERPRISE SERVICES
1. TELE SERVICES :
The company charges Nominal tariff rates to its users in all the circles where it provides service
Bharti Airtel also provides gprs services to the gprs unabled handsets
As far as advertising is concerned, the company has Shah rukh khan the brand ambassador
2. WIRELESS INTERNET :
Bharti Airtel has an easy to access Airtel usb modem for an instant internet connection
It provides with a wide range of prepaid and postpaid plans available as per customer needs
3. DTH SERVICES :
Kareena Kapoor and Saif Ali Khan are the brand ambassadors which has helped a lot to the
company to generate sales and have a competitive stand in the DTH market
Tele-density 54.10%
The total density of Indian Telecom sector is still around 54%+ which is far below an average
density of a developed country which still gives a scope for many players to enter the market and
also gives a chance to all the existing players to expand their market share
Bharti Airtel has a market share of around 7.85% (29,28,254 subscribers) in wire line services
Bharti Airtel has a market share of around 30.16% (13,06,19,487 subscribers) in GSM cellular
service market
KEY POSITIVES:
Bharti Airtel is presently the no.1 telecom operator in India
The network is spread across all 19 telecom circles and 4 metro cities which gives it a PAN
(Presence Across Nation) India presence
Bharti – Zain acquisition would add access to 15 more countries in Africa adding 40.1mn
subscribers to its present data base
Bharti has paid Rs. 12295 crore for the license of 3G spectrum which will help the company to
cover Mumbai, Delhi, AP, Karnataka, Rajasthan, TN, UP, WB, HP, Bihar and Jammu & Kashmir
RISK ASSOCIATED:
There is a high amount of business risk involved due to the macroeconomic and political risk
associated as well as lower profitability of Zain’s Africa operations
Bharti Airtel is India centric. It has of lately started to spread its wings in thee international
market
PAT
(Rs. IN Cr) 0.22 0.37 1210.67 2012.08 4033.23 6244.19 7743.84
INCREASE IN
MAR 09 MAR 10 PERCENTAGE
(%)
ARPU = Average minutes of use per user * Average rate per minute
Average minute of use per user of Bharti Airtel grew from 446 minutes to 468 minutes as compared with
last Quarter
Average rate per minute declined from Rs.0.52 to Rs.0.47 as compared with last Quarter
The below table shows the ARPU per subscriber and the number of 3G subscribers required to have a
BEP
The above table states that if Bharti Airtel wants an ARPU of Rs. 200 per subscriber, than they will have
to add on 90mn 3G subscribers to Break Even the cost incurred for the licensing of 3G spectrum.
Telecos has predicted that around 0.5% – 20% of mobile subscribers will use MNP service
Initial expenditure for the companies would be Rs.1065 crores and annual operational expenditure would
be Rs.184.75 crores
CHARGES OF MNP
It is a processing charge paid by the recipient operator (the operator to which subscriber shifts loyalty) to
MNP service provided.
Porting Charges :
It is a charge paid by the subscriber for porting his number to the recipient operator
Business has access to knowledge and technology as it holds strategic alliance with Sony-Ericsson,
Nokia and Sing Tel
Strong financials with increase in NP by 22%+ and Sales by 4.5%+ for FY Mar, 2010
WEAKNESS
Risk associated with Zain acquisition like lower profitability, political and regulatory risks
OPPURTUNITIES
Bharti infratel can cut down cost in vast untapped rural and semi urban areas
Increase in subscribers base and global wide spread with Bharti – Zain acquisition
Changing pace of global telecommunication industry which impacted the decision of purchase of MTN
indirectly opening doors for the rivals (Reliance comm.)
Company can only grow by diminishing cut throat competition and stealing away the customers
Improved competitive scenario and commoditisation of telecom services has led to reduced
bargaining power for services providers.
Large number of equipment makers(fibre optic cables, billing software) to dilute bargaining
power
Result : Low
A wide variety of choices available to customers both in fixed as well as mobile telephony has
resulted in increased bargaining power for the customers.
Scarcity of resources
Result : High
FUTURE PROSPECTS/STRATEGIES
To translate its expertise of Indian market to other emerging economies (Zain acq.)
Purchase of Zain for $10.7bn which will increase its network to 15 more countries resulting in an
increase in 40.1mn subscribers
To increase customer base by the support of 3G spectrum as it is not feasible for new entrants to take part
at such high bid price
Future roadmap
CONCLUSION :
All the above factors including the highest subscriber’s base and largest market capitalization
along with the EPS of Rs.40.45, share price data trading at 52 weeks low and the Bharti
acquiring 3G license with the highest fee payment along with the Bharti- Zain acquisition
REFERENCES:
‘’Capitaline’’ software
http://www.moneycontrol.com/news/result-analysis/bharti-airtel-q4-net-falls-8_454275.html
http://www.coai.co.in
http://trak.in/tags/business/2010/05/21/airtel-mobile-subscriber-addition-april/
en.wikipedia.org/wiki/TRAI
http://www.articlesbase.com/business-opportunities-articles/the-indian-telecom-sector-moving-
into-2010-1819701.html
http://en.wikipedia.org/wiki/Communications_in_India
http://indiafocus.indiainfo.com/industryandbusiness/telecom/mobile/
http://www.nseindia.com/
http://telecomtalk.info/indias-3g-auction-ends-no-single-bidder-bid-for-a-pan-india-3g-
license/28033/
http://www.topnews.in/coai-report-gsm-operators-sign-1118-mln-users-april-2262392
http://economictimes.indiatimes.com/Telecom/Telecom-sector-may-see-salary-hikes-of-up-to-
30/articleshow/5496113.cms
http://voicendata.ciol.com/content/news1/110022607.asp
http://www.investopedia.com/features/industryhandbook/porter.asp
http://www.indiabroadband.net/airtel-broadband/2511-airtel-enterprise-internet.html
http://www.moneylife.in/article/8/3782.html
http://www.slideshare.net/amit_kumar1/airtel-ppt-presentation