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Malaysia Property Investor 08oct10
Malaysia Property Investor 08oct10
Business @ AsiaOne
By Sherry Koh
Eve ryone wants to be a m illionaire , but not m a ny a re pre pa red to m ak e the sacrifice s it tak es to be
one.
R ea l estate consulta nt and property inve stor Nancy Ng ha s ce rta inly worke d ha rd for her success.
Toge the r with he r husba nd, they ha ve a ccum ula te d a pprox im a tely 18 prope rtie s that include
a partm ents, SoHos, la nd, fa ctorie s, house s, shop offices, re ta il and condom inium s. The ir loans
a m ount to m ore tha n R M10m il ($4.23 m illion) a nd the ir m onthly pa ssive incom e is a m uch-desire d
five -figure sum .
Ng, 41, sta rte d her prope rty inve stm ent journey six ye ars ago in yea r 2004 with just RM60,000. It
wa s a t one of the lowe st points of he r life as she had to se ll the house they were staying in for
R M333,000 (the y purcha se d it for RM165,000). The y still ha d R M100,000 in loan. Afte r paying off
a ll de bts, she a nd he r husba nd we re le ft with a pprox im a te ly RM60,000.
"I re a lly have to thank m y la te fa the r-in-law. W e wouldn't ha ve m a de it through without his he lp. He
offe red a pla ce for our fa m ily to sta y in whe n we had to se ll our house ," sa ys Ng, a s she fondly
re m e m be rs he r fathe r-in-la w.
By inve sting care fully, Ng has attaine d fina ncial fre e dom and ha s m a de it he r goa l to sha re he r
k nowledge a bout prope rty investm e nt and give back to the com m unity by ple dging to give awa y
prope rties worth RM1m il.
"I pla n to give a wa y R M1 m illion worth of prope rtie s. I have give n a wa y two properties worth RM
500,000. I hope to a chieve this by yea r 2013. A m an ga ve a wa y a pie ce of land to a church a fte r
liste ning to m y story. I a m so ex cite d ! I hope m ore people will a lso start giving! My dre a m is to
ha ve m ore pe ople join m e in giving awa y properties to charity or a ny dese rving orga nisations of
their choice ," says the cha rita ble inve stor.
StarP rope rty.m y chats with Ng, whose high-pitche d boiste rous la ugh ne ver fa ils to live n up a room .
W e did not ha ve to be re a lly rich, a s long as we ca n provide our children with loca l e ducation.
P rope rty inve stm ent was neve r a goal. I wa s contented. But I we nt into prope rty inve stm ent with a
clea r m indset.
So m y husba nd and I e xplore d a ll types of course s such a s Fore x tra ding, options and Internet
courses, which wa s ve ry 'in' a t tha t tim e . Som e of the courses we a ttended we re fre e pre views by
R ene sia l Leong a nd Mila n Doshi (local prope rty gurus). The n I re alise d a nd fe lt tha t it m a de se nse.
And whe n Robert Kiyosa k i we nt to Singa pore, we we nt to liste n to wha t he ha d to say. Upon
re turning to Ma laysia , I rea lised tha t, tha t's it. I shouldn't just be a rea l esta te a gent, I should a lso
be a prope rty inve stor.
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A t what point did you decide to become a real estate agent?
I be ca m e a re al e sta te age nt afte r se lling m y prope rty. I a ctually engage d a lot of a ge nts to sell
m y property but none of the m could m e get the price tha t I wa nte d. So I wa s a ngry (laughs). I ha d
re novate d the house nicely. I told the age nts that I wa nte d to se ll m y house for RM330,000. All five
a gents sa id tha t the y could only ge t m e RM280,000. I re fuse d to acce pt tha t and tried selling it
m yself. And I sold m y first prope rty for RM330,000.
All of them took m e out for lunch, dinner, suppe r or tea . The n m y husba nd re m inde d that we a re
not tha t rich a nym ore a nd our sa vings were deple ting. I did not ha ve a regular incom e , ha ve
de cided to give up the (tra ding) business, a nd here I was doing 'busybody' work for pe ople . So he
sugge ste d that I sign up a s an a gent. It m ade tota l sense, be ca use as a friend, I don't think tha t
it's nice to ask the m for one or two perce nt (com m ission). It doe sn't work. So I a gre e d to be an
a gent. From ye ar 2004 till today, we ha ve not stoppe d investing. So a lot of pe ople we re am a ze d
that we a tta ined our fina ncia l fre e dom in four ye a rs.
Doing what?
At 9a m , we m a k e at lea st e ight a ppointm ents. W e trave l a fe w hundre d k ilom etres in a da y. W e
se e a lot of custom ers for listing. W e se e prospe cts buyers and find out what they want. So, be ing
ha rdworking is ve ry im portant. Throughout the first two ye a rs, we saw se ve n to eight custom e rs
e ve ry da y. W e neve r stopped on Sa turda ys or Sunda ys e ithe r.
People might say that you are real estate agent, so it's easier for you to view properties.
But during our free tim e , we would go a nd see prope rtie s for ourse lve s. I think if you saw m e five
ye a rs ago, I look e d very ha gga rd (la ughs). I was not this fa t a lso (la ughs). The journe y wa s
cha lle nging. In the e ve nings, we would put up signboa rds. I rem em be r tak ing a la dde r with our
friends (othe r ha rdworking re al esta te age nts) and we hung ba nne rs during we ek e nds. At tha t tim e ,
we we re not rich, so we did e verything ourselve s.
It was tough but I sa ved m one y from e ve ry de a l. O nce we have save d 20% (enough for down
pa ym ent), then we would buy a prope rty. So until toda y, I am still that broke (laughs). Tha t is a
ha bit that m y husba nd a nd I ha d cultivate d. The la st three yea rs, we we re ve ry aggre ssive . O f
course, the first two ye ars, we were not a ble buy so m any prope rtie s; only two properties. The
se cond yea r, we m a na ged to buy four prope rtie s. The n the following ye ar, we were a ble purchase
six and we continued doing so. This ye a r, I ha ve purchase d six . So I a m ke e ping m y pace.
Usua lly, upon a chieving certain (sale s) targe t, we would hand it ba ck to the m a na gem ent. But Q ube
is differe nt. P rude nce W ong (de ve lope r of Q ube ) re que ste d for m e to ha ndle it a ll the wa y.
P rude nce is a frie nd, so it's diffe rent. Ce rta in proje cts, once I achie ve 50% to 60% (sale s), I would
re turn the proje ct to the m a nagem ent. The sa le s figure depe nds on the contract.
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It is known that you prefer not to share your story. What has changed, now that you have begun
to share?
I got to know Michae l Ta n (prope rty inve stm ent coa ch) last yea r. He sa id, "Na ncy, you ha ve so
m uch we a lth in k nowle dge ." I think he like d the ide a tha t I lite ra lly cre a te d a fe w m illionaires.
So I told Michae l, "If you a re doing it the right wa y, then I don't m ind giving input in te rm s of
providing ce rta in sta tistics, data a nd such." I ha ve se e n thousa nds of prope rtie s a nd have visite d
m any area s, so this is som e thing I ca n share with him .
But he told m e, "Nancy, why don't you do m e a favour. Inste ad, I put you out the re a nd you sha re ."
I told him that it doe sn't work for m e because I didn't want pe ople to k now m e as I e njoy m y
free dom . My husba nd and I have be e n tra velling e x te nsive ly and we e njoy our holida ys a nd good
food with good friends.
I told Michae l, I don't ne ed to be ca use I am not going to be a guru. But then when he looke d a t
m e a nd sa id, "C an you consider it as a form of cha rity?" I said, "O h de a r!"
Then he phra se d it diffe re ntly, "By not sha ring, it is a ctua lly ve ry se lfish of you." I wa s surprised. He
is ve ry "cunning" you k now (la ughs). He said that once a while , whe n the y ha ve a n e vent a nd if I
think it is re leva nt, then I could sha re to he lp m otivate or inspire people to the ne xt leve l. So I
a gre e d. So fa r, I ha ve spok e n at two of Micha el's e vents.
So I told him that I m ust ta k e him out a nd buy som e thing. I took him to buy one zero-m one y-
down condom inium . It didn't cost him a single ce nt. W e bought the prope rty a t RM125,000 a nd I
got him a te nant a t RM1,500. The m onthly insta lm e nt a bout R M700 to RM800. So that's the first
tim e that he ta sted the 'swee tne ss' of pa ssive incom e.
The second prope rty, he wanted it to be a joint-ve nture with m e . He saw a shop that costs
R M728,000. I told him that he can afford it him se lf. He sa id he couldn't be ca use he didn't pa y his
ta xe s for thre e ye ars. Tha t's why he ca n't purchase 'big' prope rtie s.
That's why I a lways advise pe ople to pay the ir tax e s-it is very im porta nt. I told him to de cla re
whate ve r that he ha s not declared. My a ccountant we nt through his pa pers and did thre e yea rs of
ba ck tax e s for him . W e we nt to Ja ba tan Hasil a nd he pa id the fine . The he wa s a ble to prese nt his
EA and J Form to m y bank er friend. His loan wa s processe d a t RM550,000. Ca n you se e how
busybody I was (la ughs)?
Afte r thre e ye ars, the shop wa s com ple te d a nd I provide d a te na nt for him . Actually the te na nt was
m ine , but the te na nt wa nte d two inte rm ediate units, so I ga ve it to this young m an. It was a
corporate te na nt a nd be fore you know it, he sold the shop at RM1.55m il the following m onth. By
se lling at RM1.55 m il, he ca she d out alm ost R M1m il. It's a m a zing, isn't it? This is the joy of see ing
a nother pe rson m ak e it in life . So I want to cre ate a s m any m illiona ire s to sha re the e njoym e nt of
life .
So, I would e ncourage sm a ll- or m e dium -size d de velope rs to outsource . Le t m e ta k e over their
proble m s. Actua lly, I a m ha ppie r tak ing on sm a ller jobs. W e com ple te it in two to thre e m onths, or
m ax im um , six m onths. After that, I can ta ke anothe r six m onths for holida ys (la ughs).
During Qube's launch, Ho Chin Soon (map maker) spoke about property bubble. What are your
thoughts and advice?
If you m a rk Ho C hin Soon's advice prope rly, he sa id tha t there is a little bubble be ing crea te d.
For e x am ple , I k now of a de velope r that launche d a 750-unit condom inium in Pha se 1. It wa s
price d at RM180,000 for 350sq ft. A lot of pe ople bought. If you have spa re cash, a nd you purchase
one or two, it's ok ay.
But if you a re a first-tim e inve stor, I would advise a gainst purcha sing be ca use it will tak e som e tim e
for the m ark et to digest, e specia lly whe n it com e s to re nta l. Is yours going to be the first one to be
re nte d out? Eve n if your unit is a m ong the first one hundre d to be rented out, it tak e s tim e (for the
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m ark et) to dige st.
I ha ve see n a nother a partm e nt in Subang whe re the first pha se had 250 units. It took a yea r a nd
ha lf to fill up half the units. Anothe r proje ct in Subang with 600 units. Toda y, in its third ye ar, the
occupancy rate is just slightly m ore tha n 50%.
So for ne wcom e rs, if you are think ing of purcha sing condom inium s or se rvice apa rtm e nts, try to
look a t those with le ss tha n 300 units.
O therwise , I e ncourage them to look into sub-sale s, whe re it m ight be rea dy with te nants. I don't
wa nt ne wcom ers to be stuck with ca sh flow proble m s. I don't wa nt ne wcom ers to ta ke big risk s. I
wa nt them to ta ke calcula ted risk s. You ne ver know, like when SARS cam e, it ca m e a ll of sudde n.
So in the e vent that you ha ve such unfore see n circum sta nces, the com ple te d one s are the one s
you can se ll. In fact, if I fe e l tha t som e of m y custom ers are not rea dy, I advise the m a ga inst
inve sting. If your risk appetite is not so big a nd you are the type who ge ts worried and can't sle ep
a nd e at think ing a bout your investm e nt, then don't inve st.
W ha t you should do is to buy your own house . Eve n if buying your own house also worrie s you, the n
be tte r to buy com ple ted one s. Not e ve rybody is for prope rty investm e nt.
About thre e ye ars ago, I bought a prope rty. The de ve loper's price wa s R M840,000. The a ge nt
wa nte d to sell it a t RM1.4m il. Now, this guy would m a k e quite a lot of m oney from m e (laughs).
Afte r I surve ye d the a rea , I fe lt tha t the pote ntia l is there. A shopping m all a nd high-end housing is
be ing de veloped in tha t a re a . To m e , the se a re all positive things. The re side nt's incom e leve l is
high a nd the nea rby re nta l is a lso high. So it justifie d the purchase a t R M1.4m il.
Som e frie nds sa id tha t I a m m ad, be ca use I won't be able to m a k e m one y from it. I sa id tha t it is
ok ay, be ca use the pote ntia l is the re and nea rby a re a s have alm ost 90% occupa ncy ra te . So I a m
com forta ble with the whole a re a. My husba nd and I pa id for it. Now, a fte r two yea rs in our hands,
som e body offe red m e RM2.3m il. Am I e a rning m ore or that guy who sold it to m e ea rning m ore?
Ermmm... you.
(Laughs) So you see , som e tim es it is a longe r term .
Afte r two yea rs, e verything has be e n com plete d. Highway done nice ly. All housing com ple te d. I
re nte d the pla ce out for R M10,000 a m onth. So it doe sn't m ea n that once pe ople have alrea dy
e a rne d, you do not go in. I think tha t the re is still the cha nce for the property to a ppreciate to the
ne xt leve l. Now that we ha ve se en a few thousa nd prope rtie s ove r the la st fe w yea rs, we a re a ble to
te ll if a prope rty has potential or not.
Now, we usually tak e a da y or two to do our surve y. Be fore , we took two to three we e ks. I be lieve
that prope rty gurus should be on the ground. Get out the re a nd check it out. Som e property gurus
m ight not be able to tea ch their students rele va nt inform a tion be ca use the y a re very privilege d,
where by age nts prese nt propertie s to the m .
So I'm going to ta lk to the m to see if the y can contribute the ir stories to m e . O f course, not only
success stories. Failure s as well. Those who got burnt, lost a lot of m oney a nd what the y have lea rnt
from the ex perie nce . So if I can com pile 101 storie s of success a nd fa ilure s a nd the book is m a de
a va ilable, the n m a ny people ca n have a bette r unde rsta nding on wha t property investm e nt is a ll
a bout. W hat m otiva te s m e is tha t the profits (from book sale s) ca n go into charity.
What sort of charities do you do or I heard you have given away properties?
P e ople do cha rity in differe nt form s. I do it the prope rty wa y. Two yea rs a go, we se t up a little
foundation. W e bought a Grea t Ea ste rn fund a t RM160,000. The funds give profit e ve ry ye ar. W ith
this profit, we ca n contribute to charity a nd the poor. La st ye ar, I told m y husband tha t we could do
be tte r tha n tha t. The fund tha t we purchase d, in the eve nt anything happens to m y husba nd and I,
it will go to charity 100%. The se cond thing we did wa s that we ga ve a wa y two properties this yea r.
W e gave a way one sm all office a nd one apartm e nt. The two prope rties' com bine d current va lue is
a bout RM500,000. So how do we ple dge it a way? The condom inium I am se ttling the loa n this ye ar.
W ha teve r m onthly re nta l I ge t from the condom inium , I give it to cha rity. The sm a ll office's re nt is
a lso given to charity e ven though I a m still servicing the loa n, which I inte nd to se ttle in two ye a rs.
So we hope that once we pa y off the loa n in the ne x t two ye a rs, we will be able to pledge one m ore .
I hope that by contributing (k nowle dge ), these pe ople would be able to le arn.
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Property investment can be very rewarding but it also involves a lot of hard work.
It's not e a sy. It's a lot of ha rd work. I am happy that all m y sta ffs also own a lot of prope rties. If
the succe ssful pe ople a nd the pe ople with the m also ha ve ce rta in succe ss, then these pe ople a re
a ble to sha re a nd te ach.
I don't se e m yself a s a property guru be cause I think that it is m y re sponsibility to sha re and one
da y, if e ver I wa nt to contribute to any courses or cha rity, the se pe ople who ha ve bene fitted from
m y sharing,
I hope that the y will join ha nds with m e to contribute to this fund or that fund. It nee d not be
C hristian-base d of course . I think that's m ore m ea ningful.
W he n I m e e t succe ssful clie nts, I a lwa ys ask them what their secre ts a re .
For m e, I give m y e -m a il addre ss. I a nswer e-m a ils e veryday during m y spa re tim e. Som e pe ople
a re not ple ase d that I a m not cha rging. To m e , by giving ba ck , these pe ople m ight cre dit m e for
not charging the m a nd help them inve st. Then, I m ak e sure tha t the se people contribute 10% to
cha rity (la ughs).
I pla n to "se m i-re tire" ne xt yea r, proba bly m a nage a proje ct a ye ar only. I a m looking a t two
pa rcels of land for de ve lopm e nt with m y deve lope r friends. For de velopers who a re look ing for
group purcha ses, they ca n conta ct m e . I get e x cited buying in a group a nd be com ing a ne gotia tor
for the group. As I have veste d inte re st too, I m ight bene fit m y friends, so why not? After that, I
m ak e sure tha t the y contribute 10% to charity (la ughs).
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