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  • Usp Cat 2

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    mojes
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    This document outlines topics for a user support professional course, including: 1) Defining computer memory terms like virtual memory, BIOS, and cache memory. 2) Explaining the roles of memory and differences between RAM and ROM. 3) Identifying the main components of a processor and advantages of multi-core and SATA technologies. 4) Describing the hard disk preparation process for installing an operating system. 5) Differentiating terms involving multitasking, processing, user accounts and groups. 6) Discussing computer bus and connection terms like bus mastering, null modem, and hyper-threading. 7) Listing versions of the Windows

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    USP CAT 2

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    This document outlines topics for a user support professional course, including: 1) Defining computer memory terms like virtual memory, BIOS, and cache memory. 2) Explaining the roles of memory and differences between RAM and ROM. 3) Identifying the main components of a processor and advantages of multi-core and SATA technologies. 4) Describing the hard disk preparation process for installing an operating system. 5) Differentiating terms involving multitasking, processing, user accounts and groups. 6) Discussing computer bus and connection terms like bus mastering, null modem, and hyper-threading. 7) Listing versions of the Windows

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    3 views1 page

    Usp Cat 2

    Uploaded by

    mojes
    This document outlines topics for a user support professional course, including: 1) Defining computer memory terms like virtual memory, BIOS, and cache memory. 2) Explaining the roles of memory and differences between RAM and ROM. 3) Identifying the main components of a processor and advantages of multi-core and SATA technologies. 4) Describing the hard disk preparation process for installing an operating system. 5) Differentiating terms involving multitasking, processing, user accounts and groups. 6) Discussing computer bus and connection terms like bus mastering, null modem, and hyper-threading. 7) Listing versions of the Windows

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
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    of 1

    COURSE: USER SUPPORT PROFESSONAL (USP)

    1. Explain the following terms: (5 marks)


    i. Virtual Memory
    ii. Flash-BIOS
    iii. Cache Memory
    iv. Shadowing
    v. Protected Mode
    2. State and explain FOUR significant roles played by the memory in your computer
    system. (4 marks)
    i. Briefly describe how the RAM differs from the ROM. (2 marks)

    ii. State and explain the two different types of RAMs. (4 marks).

    3. State and Explain the THREE main components of a processor (CPU) (6 marks)
    i. Highlight FOUR advantages of multi-core processors (4 marks)

    ii. Briefly explain FOUR advantages of SATA over EIDE/PATA hard disk
    interface (4marks)
    4. Outline the process of hard disk preparation ding the installation of an operating
    system (3 marks)
    5. Differentiate the following terms (10 marks)
    i. Multitasking vs. multiprocessing.
    ii. Pre-emptive vs. co-operative multitasking.
    iii. Asymmetric processing vs. symmetric processing.
    iv. Domain vs. workgroup
    v. User account vs. a group
    6. Discuss the following terms (4 marks)
    i. Bus mastering
    ii. Null Modem
    iii. Hyper-threading
    iv. Daughter card
    7. List down the versions of windows 2000 operating system. (4 Marks)

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