Retailers

What is expected and what can the

wider stakeholder group do to support
us?

Expectations
• Better understanding of drivers and challenges for
retailers
• Proactive consumer communication
• Enforcing the P&C to reflect consumer concerns
• Sharing the cost
• Shorten the supply chain
• Give positive feedback to supply chain
• Stronger engagement in the RSPO
• Transparency in the supply chain

1
 Dilemmas
• Sharing cost -Premium vs attracting main
stream retailers
• Information overload for consumers vs
creating awareness and broader market,
competition with other sustainability issues
• Chain of custody – credibility vs broader
participation

Supporting retailers
• Provide information on what is happening
on the ground – good and bad
• NGOs will point to good retailers (Not
endorse)
• Help keep cost of SPO down
• RSPO to support retailers

2
 Action point for RSPO
• Engaging with the big international retailers
in order to reach China and India