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Sony Electronics Asia Pacific Pte. Ltd.

SERVICE CARE CARD


Contents
General Information Of BRAVIA Page
1. Picture Quality 1
2. Remote Control Sensitivity 4
3. LCD TV Gets Hot 5
Dear Valued Customer, 4. Precautions On Handling LCD TV 6
We congratulate you for choosing Sony’s BRAVIA model 5. Connectivity (DVD) 7
and we welcome you to enjoy the Sony experience. 6. Connectivity (PC) 8
• This booklet will provide you some basic 7. Connectivity (HDMI™) 9
understanding of Sony’s BRAVIA model’s key features 8. HDMI™ - CEC connectivity 10
and its connectivity to external equipments.

• For more details, please refer to the supplied Specific Features And Functions Of BRAVIA
Instruction Manual or you may also visit your local 1. Auto Tuning 12
Sony Support website. 2. Manual Tuning 13
If you still need any technical assistance, please contact 3. Program Sorting 14
your local Sony Service Centre. 4. Viewing Settings 15
We hope you will enjoy the wonderful performance of 5. Brightness Adjustment 16
Sony BRAVIA. 6. Power Saving Mode 18
7. Display Information 19
8. MPEG Noise Reduction 20
Picture Quality Picture Quality

My picture is not clear and


What is the difference
having lot of dots, lines and
between ‘Full HD’ and
hazy. How can I improve the
‘HD Ready’?
picture quality?
Possible causes are: The basic difference is the picture clarity in the LCD TV. The picture clarity (resolution) is
i. Antenna installation. measured in number of Pixels.
ii. Antenna location. • Full HD offers 2 Mega Pixels (1920 x 1080) resolution.
iii. Signal distribution. The higher the pixels, the better the resolution and capability of displaying finer details.
Consult a qualified antenna-installer before approaching Sony Service Centre. • HD Ready offers 1 Mega Pixel (1366 x 768) resolution.

Does your TV has this label?


• You can enjoy Full HD games (e.g. PLAYSTATION®3).
Why is the picture quality of •

You can view Full HD pictures from HD camcorders (e.g. HD Handycam®).
You can playback Full HD movies from HD players (e.g. Blu-ray player).
LCD TV crystal clear when • You can receive Full HD digital reception from a digital tuner/set top box.

played back by some


equipments?
What is the recommended
Possible reasons are: Standard Definition (SD) - 4.3 Ratio
interface to connect
i. Playback pictures are recorded in High Definition
(HD) format.
Full HD to HD Devices ?
ii. These pictures are played back by HD players such
as Blu-ray Disc player, HD camera or HD Game
console.
High Definition Multimedia Interface (HDMI™) is the
Play back from VCR, DVD players are mainly Standard
standard interface to connect other HD devices to
Definition (SD) format.
BRAVIA. HDMI™ offers:
High Definition (HD) - 16.9 Ratio HD Game Consoles
• High bandwidth for all signal transmission
HD pictures are 3 times clearer than SD pictures.
between HD devices.
Refer to the pictures showing picture quality differences
• Transfer of uncompressed audio/video
between SD & HD.
signal between HD devices. HD Programs
HD Camcorders

Full HD LCD TV

1 HD Player 2
Picture Quality Remote Control Sensitivity

What are the common


connectivity available How can I prevent the
to LCD TV? Which is the remote control from
best connectivity? operating intermittently?

Refer below table for commonly available connectivity to LCD TV and other equipment. Follow below actions:
i. Aim remote control towards remote commander sensor location on the TV.
ii. Remove the items blocking the sensor .
Separate audio iii. Replace batteries if needed.
Signal
Picture Quality Name Sockets/Ports connection
Transmitted
required or not?

HDMI™ Picture
(High Definition
Best Quality Multi Media
+ No
Interface)
Sound

DVI
(Digital Video Picture Yes CORRECT ( )
Interface)
R

Picture Quality Performance


Brightness Remote Commander
Component Video Picture Yes Sensor Sensor

S-Video Picture Yes

Composite Video Picture Yes

Picture
Normal Quality RF/Coaxial + No
Sound

3 Please refer to the instruction manual to check the location of the remote commander sensor on the TV. 4
Precautions On Handling LCD TV

Why LCD TV is How can I safely


getting too warm? transport LCD TV?

LCD TV generates small amount of heat which is dissipated via the ventilation holes. Follow below precautions.
i. Disconnect all the cables.
It is recommended: ii. Minimum 2 persons to carry the TV.
• Never cover the ventilation holes. iii. DO NOT stress/press on the LCD panel.
• Leave some space clearance around the LCD TV as shown in the pictures. iv. Hold firmly on the bottom (as shown).
v. No jolts or vibration.
Installed on the wall Installed with stand
30 cm 30 cm

10 cm 10 cm 10 cm 10 cm 6 cm

10 cm
Leave at least this space clearance around the set Leave at least this space clearance around the set

• LCD TV installed in Built-in cabinet Air Circulation is blocked


must have sufficient ventilation.

How can I prevent


panel damage?
Wall Wall

Follow below precautions.


i. DO NOT push or scratch the screen.
ii. DO NOT throw any objects on the screen .
iii. Move slowly to adjust the angle of TV.
iv. Wipe gently with a soft cloth moistened with mild detergent.
v. Do not use cleaning agents such as Alcohol, Thinner , Acid cleaner etc..
Note: Built-in protection circuit will automatically switch off the unit if it is hotter than normal.

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Connectivity (DVD) Connectivity (PC)

How can I connect How can I connect


LCD TV to DVD player? LCD TV to PC?

Follow below steps to connect DVD player to LCD TV. Follow below steps to connect PC to LCD TV.

Step 1: Method 1 Step 1:


Method 1: Connect the PC to the TV Rear View

Connect to Component Rear View


through PC input.
Video input.

Method 2:
Connect to Composite
Video / S-Video inputs.
RGB Jack

Method 2
Audio

Step 2:
i. Press “MENU”.
Step 2:
ii. Press to select “External Inputs” option and press . i. Press “MENU”.
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ii. Press to select “External Inputs” option and press .

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to select “HD/DVD 1” option (Method 1) and press

U
iii. Press .

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Or Select “Video 1” option (Method 2) and press . iii. Press to select “PC” option and press .

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iv. DVD logo appears and then play DVD. MENU External Inputs
Return

MENU External Inputs Program List


HDMI Device Selection
Return
Video 1

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External inputs
Program List
HDMI Device Selection
Video 2
Video 1 Settings
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External inputs Video 3


Video 2
Press Menu HD/DVD 1
Settings
Video 3
HD/DVD 2
Press Menu HD/DVD 1
HDMI 1
HD/DVD 2
Show available TV programs HDMI2
HDMI 1
Select: Set: Exit: MENU HDMI 3

Show available TV programs HDMI2


PC

Select: Set: Exit: MENU HDMI 3


Edit Video Labels
PC
Select: Set: Exit: MENU

Edit Video Labels

Select: Set: Exit: MENU

Note: Connection through Component Video gives better picture quality.


Choose HD/DVD1, HD/DVD 2 or whichever input is available for method 1 connection.
7 Choose Video 1, Video 2 or whichever input is available for method 2 connection. Please refer to the instruction manual to check the location of the remote commander sensor on the TV. 8
Connectivity (HDMI) HDMI-CEC Connectivity

How can I connect How can I set up


LCD TV to other HDMI™ - CEC?
HDMI™ equipments?

Follow below steps to connect HDMI™ equipments to LCD TV. Follow below steps to connect multiple HDMI™ equipments to LCD TV.

Step 1: Step 1:
Use HDMI™ connector to Use HDMI™ connector to connect to HDMI™ equipments to LCD TV as shown.
connect to HDMI™ equipments Rear View
Rear View
to LCD TV as shown.

HDMI 1
5 4 3 2 1
Up to 5 devices can be
recognized end to end for
cascade connection

HDMI 2
5 4 3 2 1
HDMI

HDMI™ Equipment (Blu-Ray)


Step 2: Audio
Step 2:
i. Press “MENU”. i. Press “MENU”.
to select “External Inputs” option and press ii. Press to select “Settings” Option and press .

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ii. Press .

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iii. Press to Select “HDMI 1” option and press .

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MENU
MENU External Inputs Program List
Return
Program List

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External inputs
HDMI Device Selection

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External inputs Video 1 Settings
Video 2
Settings Press Menu
Video 3

Press Menu HD/DVD 1

HD/DVD 2
Show available TV programs
HDMI 1
Select: Set: Exit: MENU
Show available TV programs HDMI2

Select: Set: Exit: MENU HDMI 3

PC

Edit Video Labels

Select: Set: Exit: MENU


Continue to step 3

Note: HDMI™ control must be set on both the TV and external equipment .
9 Choose HDMI 1, HDMI 2 or whichever input is available for connection. 10
HDMI-CEC Connectivity Auto Tuning

How can I set up How can I


HDMI™ - CEC? perform Auto Tuning

Continued from page 10 Follow below steps to perform Auto Tuning.

Step 3: Step 1:
i. Press to select “HDMI setup” option and press . i. Press “MENU”

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ii. Press to select “Settings” option and press .

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ii. Press to turn “ON” option and press .

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iii. Power on all the connected devices. iii. Press to select “Channel Set Up” option and press .

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Press _ to select “OK” option and press .
_
iv. MENU

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Picture TV

iii. Wait for the scanning to complete. __ Program List


Target Inputs
Picture Mode
All Inputs
Vivid
Reset
Backlight Max

_
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External inputs
Setup TV Picture Max
Brightness 40

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Color 60
Auto Start-up
Settings
Language Chiness Hue 0
Cinema Drive Auto Color Temperature Cool
Auto Start-up Press Menu
AV Setup Sharpness 18

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HDMI Setup
Language On Noise Reduction Low
Timer Settings MPEG Noise Reduction High
Power Saving Settings Cinema Drive Off Advance Settings
Light Sensor Off
Product Information AV Setup On Show available TV programs
Press Menu All Reset
HDMI Setup Select: Set: Exit: MENU Select: Set: Exit: MENU

Timer Settings

Select: Set: Exit: MENU


Step 2:
i. Press to select “Auto Tuning” option and press .

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ii. Press _to select “OK” button and press .

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Setup Device List Update
iii. Press “MENU” to exit the menu screen, once tuning is completed.
Do you want to update the HDMI device list? Searching for devices,
Please power on the devices and activate each Please wait.
HDMI control setting before updating.
Channel Setup TV
Devices found: 0
OK Cancel 1 Digit Direct
Auto Tuning
Select: Back: RETURN Select: Back: RETURN Programme Sorting
Programme Labets
Auto Tuning Auto Tuning
Programme Block
Manial Programme Preset

Do you want to start Auto Tuning? Program found: 1

VHF Low
OK Cancel

Back: RETURN

Select: Set: Back: RETURN Exit: MENU

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Manual Tuning Program Sorting

How can I tune How can I


the channels manually? sort programs?

Follow below steps to perform Manual Tuning. Follow below steps to sort programs.

Step 1: Step 1:
i. Press “MENU”. i. Press “MENU”.
ii. Press to select “Settings” option and press . ii. Press to select “Settings” option and press .
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iii. Press to select “Channel Set Up” option and press . iii. Press to select “Channel Set Up” option and press .
U

MENU Picture TV MENU Picture TV

Target Inputs All Inputs Target Inputs All Inputs

_ Program List Picture Mode


Reset
Vivid Program List Picture Mode
Reset
Vivid

Backlight Max Backlight Max


_
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External inputs Picture Max External inputs Picture Max


Brightness 40 Brightness 40
Color 60 Color 60
Settings Settings
Hue 0 Hue 0
Color Temperature Cool Color Temperature Cool
Press Menu Sharpness 18
Press Menu Sharpness 18
Noise Reduction Low Noise Reduction Low
MPEG Noise Reduction High MPEG Noise Reduction High
Advance Settings Advance Settings

Show available TV programs Show available TV programs

Select: Set: Exit: MENU Select: Set: Exit: MENU Select: Set: Exit: MENU Select: Set: Exit: MENU

Step 2: Step 2:
i. Press to select “Manual Program preset” option and press .
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i. Press to select “Program Sorting” option and press .


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ii. Press to select “VHF Low” button and press . ii. Press to select program numbers and press .
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iii. Press _ to begin Manual Tuning. iii. Press “MENU” to exit.


iv. Press to stop Manual Tuning.
U

Channel Setup TV Channel Setup TV Channel Setup TV


v. Press to highlight the program and press .
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_

1 Digit Direct Programme Sorting Programme Sorting


Auto Tuning 00 00

Channel Setup TV Channel Setup TV Channel Setup TV Programme Sorting 01 01


Programme Labets 02 02
1 Digit Direct Manual Programme Preset Manual Programme Preset Programme Block 03 03
Auto Tuning Programme 03 Programme 03 Manial Programme Preset 04 04
Programme Sorting TV System B/G TV System B/G 05 05
Programme Labets VHF Low VHF Low 06 06
Programme Block Label ––– Label ––– 07 07
Manual Programme Preset AFT On AFT On 08 08
Audio Filter Low Audio Filter Low 09 09
Skip No Skip No
Colour System Auto Colour System Auto
Signal Booster Auto Signal Booster Auto

Signal Level Signal Level

Select: Set: Back: RETURN Exit: MENU Select: Set: Exit: MENU Select: Set: Exit: MENU

Select: Set: Back: RETURN Exit: MENU Select: Set: Exit: MENU Select: Set: Exit: MENU

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Viewing Settings Brightness Adjustment

I notice a change in
What are the preferred brightness between
picture settings? different LCD TVs.
Is this normal?
These are 3 recommended settings as below: When judging the brightness certain factors are to be considered
i. Suitable for standard picture: Standard Mode.
ii. Best for watching movie at home: Cinema Mode. RECOMMENDED BRIGHTNESS:
iii. Best for shop front display: Vivid Mode. • Check the LCD TV is capable of producing bright yet natural images. Look for an image
that shows a good level of detail in dark areas without washing-out the rest of the
image by being too bright.
• Consider the brightness of the surrounding environment. This always affects the
perceived picture brightness of the LCD TV. A LCD TV will appear less bright or too
bright in different rooms because light differs in each scenario.

What is the best


viewing distance from
the LCD TV?

Best viewing distance depends on the screen size.


Refer to the table below for recommended viewing distance.

Screen Size Viewing Distance Range


26 Inch 1 metre 3x
32 inch 1.2 metre
x
ABOUT BRAVIA:
37 inch 1.4 metre • The BRAVIA LCD TV is equipped with an Auto Light Sensor. This is an Automatic
40 inch 1.5 metre
46 inch 1.7 metre
backlight control system which will automatically adjust its brightness according to
52 inch 2 metre lighting conditions.
• This helps to provide the optimum picture quality in any environment.
• This helps avoid eye-strain while watching TV as the picture brightness will follow the
lighting of the room accordingly.
Recommended distance for viewing High Definition picture is 3 times of TV vertical screen size. • With the Auto Light Sensor feature, there may be savings on your electrical costs
Recommended distance for viewing Standard Definition picture is 5 times of TV vertical screen size. because this system reduces excessive brightness which then optimizes its power
consumption.
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Brightness Adjustment Power Saving Mode

How can I adjust TV Why is the picture


brightness manually? darker than usual?

Follow below steps to adjust brightness.. The picture will be darker if the unit is in power saving mode.
Follow below steps to switch off power saving mode.
Step 1:
i. Press “MENU”. Step 1:
ii. Press to select “Settings” option and press .

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_
i. Press “MENU”.

U
ii. Press to select “Settings” option and press .

_
_

U
MENU
MENU Picture TV
Program List
Target Inputs All Inputs

Program List Picture Mode Vivid

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External inputs Reset
Backlight Max
External inputs Picture Max
Settings

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Brightness 40
Color 60
Settings
Press Menu Hue 0
Color Temperature Cool
Sharpness 18
Press Menu Noise Reduction Low
MPEG Noise Reduction High
Advance Settings
Show available TV programs

Select: Set: Exit: MENU Show available TV programs

Select: Set: Exit: MENU Select: Set: Exit: MENU

Step 2:
i. Press to select “Picture” option and press .
Step 2:
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i. Press to select “Set Up” option and press .

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ii. Press to select “Brightness” option and press .

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iii. Press to select required level and press . ii. Press to select “Power Saving Setting” option and press .

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iv. Press “MENU” to exit. iii. Press to select “Off”, “Low”, “High” or “Picture Off” and press .

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Setup TV Setup TV Setup TV
Picture TV Picture TV
Auto Start-up Power Saving Settings Power Saving Settings
Target Inputs All Inputs Target Inputs All Inputs
Language Chiness Power Saving Off Power Saving Off
Picture Mode Vivid Picture Mode Vivid
Cinema Drive Auto Power Consumption Off Power Consumption Low
Reset Reset
AV Setup High
Backlight Max Backlight Max
Brightness HDMI Setup Picture Off
Picture Max Picture Max
Timer Settings
Brightness 40 Brightness 40
Power Saving Settings
Color 60 Color 60
Light Sensor Off
Hue 0 Hue 0 Min Max Product Information
Color Temperature Cool Color Temperature Cool
54 All Reset
Sharpness 18 Sharpness 18
Noise Reduction Low Noise Reduction Low
MPEG Noise Reduction High MPEG Noise Reduction High
Advance Settings Advance Settings

Select: Set: Exit: MENU Select: Set: Exit: MENU Select: Set: Exit: MENU
Select: Set: Exit: MENU Select: Set: Exit: MENU

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Display Information MPEG Noise Reduction

How can I remove the How can I reduce


“gray rectangle” or “clock” MPEG noise?
in the bottom left (mosquito type noise
corner of the screen? due to blocks in picture)
Follow the below steps to adjust display information. Follow below steps to adjust brightness.

Press the display info button Step 1:


i. Press “MENU”.
ii. Press to select “Settings” option and press .



MENU
Program List


 
External inputs

Settings
With Noise
Press Menu

Show available TV programs

Select: Set: Exit: MENU

In “AV input mode”, the display info (i+) button Step 2:


i. Press to select “Picture” option and press .



will have the following function.


ii. Press to select “MPEG Noise Reduction”
option and press . After Noise Reduction


Channel number 15
iii. Press to select “Low” option and press .



Screen mode
Wide Mode: Clock 10:46 AM Picture TV Picture TV
Wide Zoom information
Target Inputs All Inputs Target Inputs All Inputs
Picture Mode Vivid Picture Mode Vivid
Reset Reset
Backlight Max Backlight Max
MPEG Noise Reduction
Picture Max Picture Max

Press once: Press twice: Press thrice:


Brightness 40 Brightness 40 High
Color 60 Color 60
Medium
Hue 0 Hue 0
Displays information such as Removes channel number or AV Removes clock information Color Temperature Cool Color Temperature Cool Low
Off
current channel number and input label and displays “Clock” from screen. (Returns to normal Sharpness
Noise Reduction
18
Low
Sharpness
Noise Reduction
18
Low

screen mode such as Wide in the lower right corner of the viewing mode without any MPEG Noise Reduction
Advance Settings
High MPEG Noise Reduction
Advance Settings
High Select: Exit: MENU

Mode. (Channel number or AV screen. If the Clock is not set display information).
input label will remain) will display “--/--“.
Select: Set: Exit: MENU Select: Set: Exit: MENU

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