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£ Understand the challenges minority employees
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Smart managers value diversity & enforce the value in decisions

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£ Managing diversity today ± recruiting, training,
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base
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£ Many managers are ill-prepared to

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£ Many Americans grew up in racially
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Goal for organizations seeking cultural diversity is pluralism

£ Ethnocentrism übelief that one¶s own

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£ Enthnorelativism übelief that groups
and subcultures are inherently equal
£ Pluralism üan organization
accommodates several subcultures

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Customer immigrants
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and minorities at meetings
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£ Affirmative action was developed in response

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£ —oday more then half the U.S. workforce
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£ It is not the same as diversity.
£ Research shows that full integration of women
and racial minorities into organizations is still at
least a decade away.

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£ An invisible barrier separates

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management positions
£ Fortune 500 Women Corporate
Officers
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± 2000 = 12.5%
± 1995 = 8.7%
± Only eight Fortune 500 companies
have female CEOs in 2006

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Current Responses to Diversity

´ Building a corporate culture that values

diversity
´ Changing structures, policies, and
systems to support diversity
´ Recruitment
´ Career advancement
´ Providing diversity awareness training

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´ Examine employee demographics
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´ Child care
´ Non-English speaking training materials and information packets can
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´ Flexible work schedules
´ Home-based employment
´ Long-term-care insurance, special health or life benefits

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 6Multicultural attitude-enables

 
 one to integrate differences
 
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—wo Issues of Concern of Close Relationships in the Workplace

´ Emotional Intimacy
´ Sexual Harassment - various forms defined
by one university:
Ɣ Generalized
Ɣ Inappropriate/offensive
Ɣ Solicitation with promise of reward
Ɣ Coercion with threat of punishment
Ɣ Sexual crimes and misdemeanors

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£ Expatriates = employees who live

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High Context Chinese

Korean
Œapanese
Êietnamese
Arab
Greek
Spanish
Italian
English
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German

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£ Advantages
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today¶s global marketplace
± Generate more and better alternatives to
problems
± Produce more creative solutions than
homogeneous teams
£ Disadvantage - increased potential for
miscommunication and
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