Chapter TOPICS Pg. no.

1. HUMAN RESOURCE MANAGEMENT

1.1 Meaning & Definition of HRM 2
1.2 History of HRM 3
1.3 Scope of HRM 9
1.4 HRM trends and influences 10
1.5 HRM strategy 11
1.6 Functions 13
2. HR & BANKS
2.1 HR in banks 15
2.2 Need for HRD in banks 15
3. TALE OF TWO BANKS
3.1 ING Vysya Bank 17
3.2 Union Bank of India 21
4. RECRUITMENT, SELECTION, TRAINING
AND DEVELOPMENT
4.1 Details of previous employment: 31
4.2 Number of Stages in Selection Process 32
4.3 Basis for selection 33
4.4 Attitude Towards The Nature Of Work 34
4.5 Training & Development 35
5. PERFORMANCE APPRAISAL
5.1 Benefits of Appraisal 37
5.2 Objective of Appraisal 38
5.3 Methods of Appraisal 39
6. H R D- PRACTISES AND POLICIES
6.1 Canteen Facility 43
6.2 Provident Fund Facility 44
6.3 Educational Facility 45
6.4 Work Environment 46
SUGGESTION 48

CONCLUSION 49
BIBLIOGRAPHY 50