Scribd Logo
Upload

Welcome to Scribd!

  • Business Communication in English

    Uploaded by

    Janmejay Ojha
    71 views8 pages
    Second Semester Examination - 2010 BUSINESS COMMUNICATION IN ENGLISH Full Marks - 70 Answer Question No. 1 which is compulsory and any five from the rest. To become an effective communicator in the workplace, you need: to develop a powerful speaking voice to listen to meaningful feedback.

    Original Description:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PDF or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Second Semester Examination - 2010 BUSINESS COMMUNICATION IN ENGLISH Full Marks - 70 Answer Question No. 1 which is compulsory and any five from the rest. To become an effective communicator in the workplace, you need: to develop a powerful speaking voice to listen to meaningful feedback.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    71 views8 pages

    Business Communication in English

    Uploaded by

    Janmejay Ojha
    Second Semester Examination - 2010 BUSINESS COMMUNICATION IN ENGLISH Full Marks - 70 Answer Question No. 1 which is compulsory and any five from the rest. To become an effective communicator in the workplace, you need: to develop a powerful speaking voice to listen to meaningful feedback.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    of 8
    Boman, Lee G., &T.E. Deal. Leating with Soul ‘An Uncommon Joumey of Spirit. Rev. ed. San Francisco: Jossey-Bass, 2001 Puzo, Mario. New York : Harper, 2001 ‘The Family: A Novel CCalvesi, Maurizio, and Canova L, eds. Rejoice! 700 Years of At for the Papal Jubilee. New York: Rizzol, 1999. Sohlman, Herbert M., and Mary Jane Dundas, ‘5th ed. 2002. The Legal, Ethical and Intemational Environment of Business. Cincinnati, OH : West, viusraqwssuasaioy — 16 VARESE Total number of printed pages—16 BB. Pinca HiL3100 New) HSS 02) PH.21 (Old New) ICC 206 (en HSS 1002(0) ‘Second Semester Examination ~ 2010 BUSINESS COMMUNICATION IN ENGLISH Full Marks -70, Time :3 Hours (NEW COURSE) Answer Question No. 1 which Is compulsory and any five trom the rest The figures in the right-hand margin indicate marks. (Choose the best answer from the choices given for each 2x5 (i) The three basic functions of organi- zational communication are to inform, entertain, andexplain inform, persuade, and promote good * @ pro. ‘+ inform, persuade, and explain report on his department's | From instruct endentrain | currentproject (i) To become an effective communi: | + Anemployoe suggests away to cator inthe workplace, you need: improve customer service fodsepapoweisnneg | Asupenisor sends a memoto ose alldvslon employees dtaing the newest procedure for tubmiting expense account report (0 E-mall intranets, newstotters, announcements, meetings, 9p, tuggeston systoms, and elephond mmostages are all examples of ‘« _tolisten to meaningful feedback = experience with video conferencing equipment = good internet research skils (ll) The ist stepin solving a problem is + gathering information + evaating he evidences __—commurication channels. «considering alternatives and © upward implications = formal «identifying and claritying the + informal problem diagonal (jw) Which ofthe followingisanexample (b) Say the statements given below are True/ cot dowivardlcommunicaton ? | False, Justity each response ol yours Three supervisors moet to | sing two serionces. 2s allocate tloor space for a new (i) Males and Angloriented employees computersystem. will continue to dominate the ss _Asuporisr submis progress | workforce ofthe future. ratsroanynssnaoroy 2 Contd sassexgyssustonoy 9 Pro. usw, | amnone, (i) Using abstract terms when encoding ‘@ message willhelp both senders and receivers agree on the meaning of a message, Uli) AS long as the message is properly transmitted from the sender to the receiver, successful communication has taken place, (iv) Business communicators are moving from one-sided and rather slow communication channels, such as ‘memos and letters, to more intorac- tive, fast-results communication Channels such as e-mail, instant ‘messaging, voice mail, pagers, and call phones, yoy (¥) Managers who are under pressure to increase profits may unknowingly ‘Send a message to workers that itis, all right to tie oF cheat to achieve ‘company goals. 2. Read the document given below. Summarize the ‘main points in the document. Use your own language without copying tha expressions from the given tex 10 usiaannssuera(oy 4 Contd, cians ‘This machine is a highly specialized precision built piece and as such needs to be handled with care. The Company (hereatter referred to as the ‘Supplier’ will not be liable for any damage caused by incorrect usage or failure to ‘olon the guidelines containedin the manual anc online help facility provided by the purchaser (hereafter referred to as the Buyer’) ‘The machine must be installed by fully qualified 'S0 9000 accredited engineers according othe specifications laid down in the contract of Purchase. Notwithstanding the liablity of the ‘Supplier for any defects in the manufacture of ‘he equipment prior to delivery, the Buyer must 2) ensure famitary withthe conatons of installa tion and operation at alltime, ‘Installation should be cartied out under ambient ‘tomperatures - extremes of temperature should be avoided. The equipment must be stored in the eventual location fora period notless than 36 hours prior to unpacking to allow for the

    You might also like