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Course Description
BUSI – 502 Information Systems for Management
This course examines the value and uses of information systems for business operations,
management decision-making, and strategic advantage. Discussions and applications
focus on business information systems and its usefulness as a managerial aid.
Prerequisites: none
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During Week 3, Databases and Data Warehouses: Building Business Intelligence.
1. Describe business intelligence and its role in an organization.
2. Differentiate between databases and data warehouses with respect to their focus on online
transaction processing and online analytical processing.
3. List and describe the key characteristics of a relational database.
4. Define the five software components of a database management system.
5. List and describe the key characteristics of a data warehouse.
6. Define the four major types of data-mining tools in a data warehouse environment.
7. List key considerations in information ownership in an organization.
During Week 4, Decision Support and Artificial Intelligence: Brainpower for Your
Business.
1. Define decision support system, list its components, and identify the type of applications it’s
suited to.
2. Define geographic information systems and state how they differ from other decision
support tools.
3. Define artificial intelligence and list the different types that are used in business.
4. Define expert systems and describe the types of problems to which they are applicable.
5. Define neural networks and fuzzy logic and the uses of these AI tools.
6. Define genetic algorithms and list the concepts on which they are based and the types of
problems they solve.
7. Define intelligent agents, list the four types, and identify the types of problems they solve.
8. Define agent-based modeling and swarm intelligence.
During Week 5, Electronic Commerce: Strategies for the New Economy.
1. Define and describe the two major e-commerce business models.
2. Describe the emerging role of e-marketplaces in B2B e-commerce.
3. Identify the differences and similarities among customers and their perceived value of
products and services in the B2B and B2C e-commerce business models.
4. Compare and contrast the development of a marketing mix for customers in the B2B and
B2C e-commerce business models.
5. Summarize the various ways of moving money in the world of e-commerce and related
issues.
6. Define and describe the major e-commerce government models.
During Week 6, Systems Development: Phases, Tools and Techniques
1. List the seven steps in the systems development life cycle (SDLC) and associated activities
for each step.
2. Describe the four systems development methodologies.
3. Define the role of outsourcing.
4. List and describe the three different forms of outsourcing.
5. Describe business process outsourcing (BPO).
6. Describe prototyping and profile an example of a prototype.
7. Describe the advantages of prototyping.
During Week 7, Enterprise Infrastructure Metrics, and Business Continuity
Planning: Building and Sustaining the Dynamic Enterprise
1. Define an enterprise system.
2. Describe an enterprise resource planning (ERP) system.
3. Discover IT success metrics.
4. Explain the difference between backup and recovery.
5. State the purpose of a disaster recovery plan.
6. Explain the need for system integration.
During Week 8, Protecting People and Information: Threats and Safeguards /
Emerging Trends and Technologies: Business, People and Technology Tomorrow
1. Describe the emerging trends and technologies that will have an impact on the changing
Internet.
2. Define the various types of technologies that are emerging as we move toward physiological
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interaction with technology.
3. Describe technological innovations and trends that will increase portability and mobility.
4. Describe the emerging trends of cell phones and RFID as they relate to the wireless
environment.
II. Course Objectives
* To explore the fundamental concepts and components of information
systems (IS).
* To learn methods of managing and organizing an IS.
III. Measurable Learning Outcomes (assignments cross-
referenced in red)
* Explain the importance of Management Information Systems (MIS) within
the business community (1)
* Analyze the components of MIS decision-support systems and their impact
on decision making (2)
* Explain how to collect, manage and use data to support managerial
decisions (3)
* Appraise how MIS influence the overall decision making process from a
functional area perspective (4)
* Describe how an IS helps to integrate business operations. (5)
IV. Course Policies
To view a demonstration course for details about taking an on-line course, please go to
the following address: http://www.ccis.edu/DistanceEducation/demo.html. There will be
no discrimination on the basis of sex, race, color, national origin, sexual orientation,
religion, ideology, political affiliation, veteran status, age, physical handicap, or marital
status. Students with documented disabilities who may need academic services for this
course are required to register with the ADA coordinator of Columbia College at 573 875
7626. Read the entire syllabus before continuing the course.
Student Conduct
The instructor reserves the right to manage a positive learning environment and thus will
not tolerate inappropriate conduct in the course. All Columbia College students, whether
enrolled in a land-based or online course, are responsible for behaving in a manner
consistent with Columbia College's Code of Student Conduct and Ethics Code for
Computer Users. Students violating these codes will be referred to the Campus Life
Office for possible disciplinary action. The Code for Student Conduct and the Ethics
Code for Computer Users can be found in the Columbia College Student Handbook, a
copy of which can be obtained by calling the Campus Life office at 573 875 7425.
On-Line Participation
This course is offered on-line, over the Internet, using the Internet and the World Wide
Web, using technology provided by Desire2Learn and Columbia College. Participation
on-line is expected to be continuous throughout the course. Failure to turn in
assignments by the date due, or timely participation in online discussions may result in
the student being withdrawn from the course. Emergencies should be communicated and
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documented to the instructor as soon as possible. Students are expected to read the
assigned texts each week and log-in to the course discussion area, and post messages as
required in the Course Schedule section of this syllabus. Active participation in the
course will guide students in preparing assignments and exams. The instructor will
facilitate online discussions in the Discussion room by responding to posted messages.
See "Ground Rules for On-line Participation" for additional information.
A class week is defined as the period of time between Monday and Sunday. The first
week begins the first day of the session (Mar. 23, 2009) and ends midnight the following
Sunday except for Week 8 when the week and the course will end Saturday (May 16,
2009) at 6:00 pm Central Time. Discussion and email assignments scheduled for
completion during a class week should be submitted or posted by the weekly due dates
stated on the grading schedule below. Writing assignments (papers) should be completed
and successfully submitted using the Dropbox feature of the course management
software so that they are received by the due date. NOTE: Because this is an online
course designed to get feedback on assignments to you directly via Internet, you must
make prior arrangements before submitting a paper via fax or the postal service. If you
ever have problems transmitting your assignments to me, telephone me immediately at
(573-875-7325) and we'll get the problem solved.
Ground Rules for On-line Participation
Students should use email for private messages to the instructor and other students
and for assignments that will be scored. The Discussion area of the course is for
public messages so we can see what each other have to say about any given topic,
and respond to if desired.
Students are expected to participate in on-line discussions, as well as with other
appropriate online activities including sending/receiving email and navigating and
conducting research over the World Wide Web.
All students will observe Conventions of "online etiquette," when communicating
on-line which includes courtesy to all users.
Students may get assistance with computer related problems through the
instructor.
Paper assignments should be prepared on MS Word and uploaded to the
appropriate Dropbox. That method preserves their formatting. .
Assigned papers may also be submitted via the postal service or fax but only if
arrangements are made with the instructor beforehand.
Academic Honesty
All Columbia College policies are in effect as described in the Academic
Dishonesty/Misconduct section of the current college catalog. All your work must be
your own unless collaboration has been authorized. If collaboration is authorized you
must acknowledge the collaboration in writing. Your grade will be based in large part on
the originality of your ideas and your written presentation of these ideas. Presenting as
one's own the words, ideas, or expression of another in any form is cheating though
plagiarism. If you are unsure what constitutes plagiarism, review the rules of original
writing at the following web site: http://owl.english.purdue.edu/ This link
provides valuable information, including examples about plagiarism. To review some
plagiarism tools available to students, take a look at http://www.schoolsucks.com and
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http://www.evilcheater.com. The content of these plagiarism sites would, if you were
lucky, get you a "D": in this course if you were not caught. It is substandard work
indeed, but you will almost always be caught if you try to cheat, due to the plagiarism
prevention tools available to instructors. Here are two sites that may be of interest:
http://indiana.edu/~wts/wts/plagiarism.html and http://www.plagiarism.com. Plagiarism
will not be tolerated and the claim of ignorance is no excuse. Those found plagiarizing
will receive a zero on the assignment and their names are to be reported to the Dean of
Student Affairs, and the Dean for Academic Affairs. A second offense will result in the
student being dropped from the course with an “F”.
Collaboration with other students is not permitted without explicit permission from the
instructor. This is a form of plagiarism. Roommates and spouses taking the same course
should be particularly careful.
Levels of Communication
We will be using a minimum of two levels of communication in this course, one formal,
and the other informal. All email and Dropbox assignments are formal. They should be
written as if you are communicating with a client. The formal rules of proper English
and grammar apply for these submissions, and points will be deducted for misspellings,
incomplete sentences, poor sentence structure, etc.
Discussion postings are informal. You do not have to use capitalizations to begin
sentences; there are no penalties for misspellings, incomplete sentences, or other
violations of grammatical rules. The criteria that have been met in Discussion postings is
that your messages must be original and intelligible. You must communicate effectively.
In addition, you must meet the weekly requirements for full credit on Discussion room
assignments.
An optional communication tool we have at our disposal is the use of a chat room. Chat
rooms allow us to communicate in a synchronous fashion if class participants desire to
communicate with the instructor in "real time". If one or more students desire
synchronous communication, start a thread in the Discussion requesting a chat session.
We will establish a cyber location, a date and a time and we can discuss issues arising in
the course. This course is structured around asynchronous communication. Use of chat
rooms is strictly optional, and will only be utilized at the request of course participants.
Grading Policy
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You will know in advance the standards for each assignment. My goal is to give you
prompt, clear, and useful feedback to help you become a better writer and thinker.
You will be able to track your average exactly throughout the course. The grading scale is
based on percentile as follows: A = 90-100; B = 80-89; C = 70-79; D = 60-69; F = 0-59.
Each student is responsible for:
Completing weekly reading assignments.
Completing weekly discussion questions in the online Discussion.
Completing a total of 11 written assignments, referred to as Dropbox assignments.
Case study projects for the analysis and preparation of system design
documentation.
V. Grades
Text and Website readings should be completed prior to submitting assignments for the
week.
Online Discussion postings should be complete by [W] Wednesday and [S] Sunday of
each assigned week, and responses to at least two classmates should be posted by Sunday
of the assigned week. Discussion postings will be graded according to the Discussion
grade criteria table.
Assignments will each be graded according to the point system presented in the
assignment table below. Each Dropbox written assignment will be worth 10 points,
assigned on the basis of percent of completeness, correct spelling, and neatness. Each
Project will be work 25 points assigned on the basis of the table below.
Exams: The midterm is 100 points and the comprehensive final is 200 points. Each
exam will consist of multiple choice and true/false questions and essays.
Research Paper will be graded according to the Research Paper section of the syllabus.
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Case Project One 25 Sun
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9 - 10 = A Online posting is on time and answers given for all questions. Answers
are complete and concise and good examples are used.
8=B Assignment is late, but has answers for all questions with examples, or
assignment is on time but answers were not complete
7=C Assignment is late and answers are not complete or no examples
6=D Assignment is late, or on time, but incomplete
VI. Required Texts
Haag, Cummings and McCubbery. Management Information
Systems for the Information Age.
Irwin/McGraw Hill; 7th edition. ISBN 978-0-07-340291-8
o http://direct.mbsbooks.com/columbia.htm
Books may be ordered by phone at 1-800-325-3252 or by fax 1-800-499-0143
For additional information about the bookstore visit
http://www.direct.mbsbooks.com/direct
Note: The textbook comes with access to the course website. Please visit The Online
Learning Center and click on the Sixth edition and then on First Time Users. This page
will tell you how get full access to the material. There are self-tests, PowerPoint
presentations, web links and other activities to reinforce the material.
VII. Projects
A significant portion of your grade will be the analysis and solution presentation of
four projects, in weeks 2, 4, 6 and 7 in the term. See the LINKS section on the right
side of the navigation bar.
VIII. Course Schedule
Note [W] is for assignments due on Wednesday at midnight
[S] Designates assignments that are due on Sunday at midnight.
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Week 1: The Information Age in Which You Live.
Reading Assignment: Chapter 1 The Information Age in Which You Live: Changing the
Face of Business.
Chapter One Lecture Notes: See the Links Section for Lecture Notes
Online Discussion # 1: Opening Case Study: Is your social security number worth $98?
Page 3. Answer the questions at the end of the case.
[W] Due Wednesday
Online Discussion #2: Closing Case Study 2: Is the World Dumping Data on you?
Page 31; answer questions 1 and 4.[S] due Sunday
Dropbox Assignment #2: Article Review: Miles to Go.
See the LINKS section for the article.
Briefly state the main idea of this article. List three important facts that the author uses to
support the main idea. What information or ideas discussed in this article are also
discussed in your textbook or other readings? List any examples of bias or faulty
reasoning that you found in the article. [S]
Online Discussion #3: Opening Case Study: A SMACK—A Group of Jellyfish or Social
Commerce Shopping? Page 65. Answer the questions at the end of the case.
[W]
Dropbox Assignment #4: Closing Case Study 1 Is ERP the Answer for a Company that
Hasn’t Made a Profit in Six Years?—page 84. Answer the questions at the end of the
case.[S]
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Dropbox Assignment #5: Article Review: Online Collaboration: The Next Wave of
Internet Innovation.
See the LINKS section for the article.
Briefly state the main idea of this article. List three important facts that the author uses to
support the main idea. What information or ideas discussed in this article are also
discussed in your textbook or other readings? List any examples of bias or faulty
reasoning that you found in the article. List any new terms/concepts that were discussed
in the article, and write a short definition. [S]
Case Project One: Case 1: Assessing the value of Customer Relationship Management—
Page 464. Download the TREVOR.xls (Excel file) and provide the requested analysis.
[S]
Briefly state the main idea of this article. List three important facts that the author uses to
support the main idea. What information or ideas discussed in this article are also
discussed in your textbook or other readings? List any examples of bias or faulty
reasoning that you found in the article. List any new terms/concepts that were discussed
in the article, and write a short definition. [S] MLO 3, 4, 5
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Chapter Four Lecture Notes: See the Links Section for Lecture Notes
Dropbox Assignment #9: Opening Case Study: Visualizing Information in Map Form
Can Aid in Decision Making. Page 159 Answer the questions at the end of the case.
[W]
Mid-Term Examination: The exam will be online and consist of 20 essay questions.
Important: the exam subject matter is taken straight from the lecture notes. The exam
will be available on Saturday and Sunday.
Online Discussion #5: Opening Case Study: What’s Replacing the Day After
Thanksgiving for Shopping Sales? Page 211. Answer the questions at the end of the case.
[W]
Dropbox Assignment # 12: Closing Case Study 1: When You’re Big, you can be Your
Own B2B Marketplace. Page 236. Answer the questions at the end of the case. [S]
Dropbox Assignment #13: Article Review: Strategies for Transitioning ‘Old Economy’
Firms to E-Business.
See the LINKS Section for the article.
Briefly state the main idea of this article. List three important facts that the author uses to
support the main idea. What information or ideas discussed in this article are also
discussed in your textbook or other readings? List any examples of bias or faulty
reasoning that you found in the article. List any new terms/concepts that were discussed
in the article, and write a short definition. [S]
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Case Project 4 Assignment: Electronic Commerce Projects. Page 488. Best in
Computer Statistics and Resources. Answer A through G. Consumer Information.
Answer A through D.
Online Discussion #6: Opening Case Study: Saving Lives through Systems Development
and Integration. Page 275. Answer the questions at the end of the case.
[W]
Dropbox Assignment # 14: Discussion Questions No. 5. You are talking with another
student who is complaining about having to learn about the systems development life
cycle, because he is not going to work in an IT department. Would you agree with this
student? What would you say to him to convince him that learning about the systems
development life cycle is important no matter where he works? Page 307[W]
Briefly state the main idea of this article. List three important facts that the author uses to
support the main idea. What information or ideas discussed in this article are also
discussed in your textbook or other readings? List any examples of bias or faulty
reasoning that you found in the article. List any new terms/concepts that were discussed
in the article, and write a short definition. [S]
Online Discussion #7: Opening Case Study: Neither Rain nor Snow nor Dark of
Night…It’s not the Post Office—It’s the IRS. Page 309 Answer the questions at the end
of the case. [W]
Dropbox Assignment # 17: Discussion Question 1 on page 336. On page 324, we listed
and defined numerous Web-centric metrics. Which of those are efficiency metrics and
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which of those are effectiveness metrics? For each, provide justification for your answer
and an illustration using a real-life or hypothetical Web business example. [W]
Dropbox Assignment #18: Can an E-Society Replace our Real Society? Page 403.
Answer the questions at the end of the case. [W]
Dropbox Assignment #19: Closing Case Study 2. Tracking your Children on page 425.
Answer the questions at the end of the case.[Sat]
Final Examination: The exam will be online and consist of 25 essay questions. The
exam will be available on Friday and Saturday until 6:00 pm CT. The exam will be
comprehensive.
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