1 The first step in the systems development life cycle (SDLC) is C
_______________. A Analysis B Design C Problem/Opportunity Identification D Development and Documentation 2 Projections and responses to queries are Information output C characteristics associated with ________. A Decision Support System (DSS) B Management Information System (MIS) C Executive Support System (ESS) D Transaction Processing System (TPS) 3 Summary transaction data, high-volume data, and simple B models are information inputs characteristic of _________________. A Decision Support System (DSS) B Management Information System (MIS) C Executive Support System (ESS) D Transaction Processing System (TPS) 4 Which of the following individuals typically have less formal, D advanced educational degrees and tend to process rather than create information? A Knowledge workers B Executives C System analysts D Data workers 5 Top down approach is used for ___________. A A development B identification of faults C testing and validation D reverse engineering 6 ______________System can be any organized combination of A people, hardware, software, communications networks and data resources that collects, transforms and disseminates information in an organization. A Information B Integrated C Horizontal D Vertical 7 System development is a __________. C A Process of successive changes of system from new and changed requirement B It is a development of SRS of a system C Both (a) and (b) D None of the above 8 The most creative and challenging phase of system life cycle is C ___ A Feasibility study B Maintenance C Design D None of the above 9 The _____ will make the automated inventory system C understandable to everyone. A statement B programs C document D blocks 10 The art of getting things done through people, with the people B ______ A Management Information System B Management C System D Entity 11 The ____ information system deals with the flow of C information about people working in the organization A record B transaction C Personnel D Blocked 12 ____ planning systems deals with the projections of the future. B A Operational B Strategic C Processing D Statistical 13 The starting point of MIS planning is general ______ planning. C A objective B managers C business D firms 14 MIS stands for ________________. D A Management internet system B Marketing Internet system C Marketing and implementation software D Management information system 15 ___ system is concerned with the way information is used for A purpose of control and applies technologies. A Feedback B Interview C Interaction D Conference 16 The _________ provides a manager with the information needed C to make decisions regarding, the firm's operational activities. A ElS B ES C MIS D EDI 17 _____ is the fact that are properly arranged, classified and D organized. A Data B Events C Statements D Information 18 _____________ Systems keep a track on the daily regular D business transactions of the organisation. A Management-level B Strategic-level C Executive information D Operational-level 19 The information generated at regular intervals is a _____ C information. A depositing B saving C recurring D collecting 20 Management information systems usually______________. A A Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities B Help managers make decisions that are unique, rapidly changing, and not easily specified in advance C Provide managers with a generalised computing and telecommunications capacity that can be applied to a changing array of problems D Perform and record the daily routine transactions necessary to the conduct of business 21 The major drawbacks in decision making by MIS is difficult B due ____ for business problems. A structure B rules C strategy D conditions 22 The most rapidly growing application for computer assisted A decision making is called ____ . A simulation B attribute C validation D entity 23 A type of decision in which there may be several "right" B answers and no precise way to get a right answer is ____________________. A Structured decision B Unstructured decision C Recurring decision D Nonrecurring decision 24 Decision making is (simplistically) typically described as C which of the following? A Deciding what is correct B Putting preferences on paper C Choosing among alternatives D Processing information to completion 25 The first step in the decision-making process is which of the D following? A Developing decision criteria B Allocating weights to the criteria C Analyzing alternatives D Identifying a problem 26 The process of selecting decision criteria is accomplished by C ______ A Massaging the data that will support a given decision B Flipping a coin to produce a 50-50 chance of being right C Determining what is relevant in making the decision D Examining the difference in the opportunities available 27 If all criteria in the decision making are equal, weighting the B criteria _ A improves decision making when large numbers of criteria are involved B is not needed C produces excellent decisions D improves the criteria 28 The final step in the decision-making process is to C _______________. A pick the criteria for the next decision B reevaluate the weightings of the criteria until they indicate the correct outcome C evaluate the outcome of the decision D reassign the ratings on the criteria to find different outcomes 29 Which of the following must be present in order to initiate B the decision-making process? A plenty of time B pressure to act C a lack of authority D a lack of resources 30 To determine the _____________, a manager must determine D what is relevant or important to resolving the problem. A geocentric behavior needed B number of allowable alternatives C weighting of decision criteria D decision criteria 31 Which of the following is the step in the decision-making A process that follows identifying a problem and decision criteria? A allocating weights to the criteria B analyzing the alternatives C selecting the best alternative D implementing the alternative 32 In allocating weights to the decision criteria, which of the D following is helpful to remember? A All weights must be the same. B The total of the weights should sum to 1.0. C Every factor criterion considered, regardless of its importance, must receive some weighting. D Assign the most important criterion a score, and then assign weights against that standard. 33 Selecting an alternative in the decision-making process is A accomplished by __________________. A choosing the alternative with the highest score B choosing the one you like best C selecting the alternative that has the lowest price D selecting the alternative that is the most reliable 34 Which of the following is important in effectively C implementing the chosen alternative in the decision-making process? A getting upper-management support B double-checking your analysis for potential errors C allowing those impacted by the outcome to participate in the process D ignoring criticism concerning your chosen alternative 35 Which of the following is the final step in the decision-making B process? A identifying the problem B evaluating the decision’s effectiveness C identifying decision criteria D selecting an alternative that can resolve the problem 36 Which of the following is important to remember in B evaluating the effectiveness of the decision-making process? A ignore criticism concerning the decision-making process B you may have to start the whole decision process over C Restart the decision-making process if the decision is less than 50 percent effective. D Ninety percent of problems with decision making occur in the implementation step. 37 When a bank uses information to launch a personalised credit C card product this: A manages risks B creates a new opportunity C adds value D reduces costs 38 When a bank uses business performance management B software to monitor its performance in differences regions this: opportunity A reduces costs. B manages risks. C adds value D creates a new 39 When a bank offers web self-service for customers to answer C their questions, the primary outcome is: A adds value B manages risks C reduces costs D creates a new opportunity 40 Which one is NOT a phase of the systems development life D cycle? A problem analysis B scope definition C requirements analysis D post-implementation review 41 Project Management ensures that C A project’s risk is assessed B project’s feasibility is assessed C system is developed at minimum cost D both A and B 42 A cross life-cycle activity of system development is C A object modeling B prototyping C fact-finding D data modeling 43 All of the following are phases of systems analysis, except C A decision analysis phase B requirements analysis phase C design analysis phase D problem analysis phase 44 Which of the following describes e‐commerce? A A Doing business electronically B Doing business C Sale of goods D All of the above 45 Which of the following is part of the four main types for D e‐commerce? A Business-to-Business Applications B Business-to-Commerce Applications C Commerce-to-Business Applications D all of the above 46 Which products are people most likely to be more B uncomfortable buying on the Internet? A Books B Furniture C Movies D All of the above 47 Which type of products is lesser purchased using ecommerce? A A automobiles B books C softwares D none 48 All of the following are considered biometrics, except: C A Fingerprint B Retina C Password D Voice 49 Name the function of management which involves setting C objectives and developing appropriate courses of action to achieve these objectives. A Directing B Organising C Planning D Staffing 50 Which of the following is not a benefit of planning? B A Planning reduces overlapping and wasteful activities. B Planning is a mental exercise. C Planning provides directions. D Planning reduces the risks of uncertainty. 51 The major goal of requirement determination phase of B information system development is A determine whether information is needed by an organization B determine what information is needed by an organization C determine how information needed by an organization can be provided D determine when information is to be given 52 Requirement specification is carried out A A after requirements are determined B before requirements are determined C simultaneously with requirements determination D independent of requirements determination 53 The most important attribute of information quality that a A manager requires is: A relevance B media C presentation D Timeliness 54 Which of the following should be represented on an B information flow diagram? A Entity B Source C Process D Attribute 55 UML depicts information systems as a collection of: D A Entities B Processes C Data D Objects 56 Information systems that support the business functions that A reach out to suppliers are known as: A back office information systems B decision support systems C expert information systems D front office information systems 57 The application of information to scan an organisation’s C environment is: A external communication B information overload C sensing. D internal communication. 58 The general transformation cycle for information is: D A information to data to knowledge B knowledge to data to information. C data to knowledge to information. D data to information to knowledge. 59 Which of the following is not a class of information system A A database management system B decision support system C expert system D management information system 60 An Executive information system (EIS), also known as ___ B A Decision Support System (DSS) B Executive Support System (ESS) C Transaction Process System (TPS) D None of the mentioned above 61 Amongst which of the following is best suited for EIS, D A Provides quick access to information with summarizing, selecting, detailing B Helps executives to identify problems and recognize that there are opportunities C ESS employ the most advanced graphics software D All of the mentioned above 62 Executive support system is a type of ___ that facilitates and C supports senior executive to provide valuable information for decision-making. A Transaction Process System B Decision Support System C Management Support System D None of the mentioned above 63 The basic managerial skill(s) is (are) D A To supervise B To motivate C To stimulate D All of these 64 HR Planning involves four distinct phases ONE of these stages B is A business scanning B Forecasting human resource records C Organisation development D planning 65 The human resource Manangement helps to improve the ____ B A Production B Productivity C power D Produce 66 Human Resource Information system D A Integrates core process into streamline systems B Collaborates core process into streamline systems C Plans core process into streamline systems D All of these 67 e-HRM stands for A A Electronic B Economic C Equal D None of these 68 management information systems (MIS) D A create and share documents that support day-today office activities B process business transactions (e.g., time cards, payments, orders, etc.) C capture and reproduce the knowledge of an expert problem solver D use the transaction data to produce information needed by managers to run the business 69 Which one of the following is not a business driver for an C information system? A business process redesign B knowledge asset management C proliferation of networks and the Internet D security and privacy 70 If a university sets up a web-based information system that B faculty could access to record student grades and to advise students, that would be an example of a/an A CRM B intranet C ERP D extranet 71 Which of the following is not a technology driver for an C information system? A enterprise applications B object technologies C knowledge asset management D collaborative technologies 72 The majority of publically available Internet information D sources are: A created in XML B structured information C normal information. D unstructured information 73 Which of the following is(are) an input process method(s)? D A smart card B biometric C optical mark D all of the above 74 Which of the following is NOT an advanced input control? D A radio button B slider edit calendar C spin box D both (a) and (c) 75 If you need a student to select from a list of eighty courses of C the university’s on-line catalogue, your best choice for a GUI control would be: A check box B radio buttons C drop-down list D combination box 76 If you need to collect employee status information (e.g., C full-time vs. part-time) on a computer screen, your best choice for a GUI control would be: A drop-down list B masked edit control C radio buttons D spin box 77 Remote batch processing has the following characteristic(s): D A Data is entered online. B Data is collected in batches. C Data is processed at a later time. D all of the above 78 A list of the names of all customers who purchased only one C product within a six-month period would be an example of a(n): A detailed report B summary report C exception report D external report 79 The most common medium for computer outputs is: B A screen B paper C e-mail D microfilm 80 A turnaround output is an example of B A internal output B external output C summary output D exception output 81 A count of the number of students who earned A, B, C, D, and B F grades in a given course would be an example of a(n): A external report B summary report C detailed report D exception report 82 Which kind of chart is useful for comparing series or D categories of data, each in its own bar? A line chart B pie chart C scatter char D bar chart 83 Which one of the following can be considered as the class of A computer threats? A Dos Attack B Phishing C Soliciting D Both A and C 84 Which of the following is considered as the unsolicited C commercial email? A Virus B Malware C Spam D All of the above 85 Which of the following usually observe each activity on the B internet of the victim, gather all information in the background, and send it to someone else? A Malware B Spyware C Adware D All of the above 86 _______ is a type of software designed to help the user's C computer detect viruses and avoid them. A Malware B Adware C Antivirus D Both B and C