1

LEAN SIX SIGMA GREEN BELT

Preparation – Exam Bank

1. Staff Supervision is the direct responsibly of ……

A First-line Management.
B Middle-line Management.
C Top-line Management.
D All of the Above.
2. Which of the following tools helps in visualizing series of causes to an effect?
A Cause and Effect Matrix
B Correlation Diagram
C Ishikawa Diagram
D Value Stream Mapping
3. Green belt certified should have ………. Skills
A Technical.
B Conceptual.
C Human
D All of the Above.
4. Japanese 5S methodology is created and used for:
A Continuous Improvement
B Prevent Defects
C Creating a productive work environment
D Reduce Variation
5. Green belt accreditation is required for ……
A Six Sigma Team Members.
B Six Sigma Team Leaders.
C Six Sigma Team Advisers.
D All of the Above.
6. Which of the following measures of central tendency is preferred when the data
does not have outliers?
A Mean
B Mode
C Median
D None of the above
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7. How your team members will be making judgments about you when you present
A They Seeing /Hearing you Objectively
B Try to make Meaning from your words.
C They form a certain Feeling and based on that they form Believing
D All of the above.
8. “Forming, Storming, Norming, and Performing” are terms that describe
A Process variation reduction and improvement phases
B Root Cause identification and corrective action
C Stages of team growth
D Steps of the brainstorming process
9. ……… Approach, creates Inspiration for your six Sigma Team members.
A Inside Out
B Outside In
C A&B
D None of the above.
10. The most important factor for the success of six sigma projects is:
A Leadership support
B Team support
C Teamwork
D Inter-department harmony
11. …… Method relies on collaborative team effort.
A Six Sigma
B Lean
C Kaizen
D None of the above
12. Which of the following tools is most commonly used in the define phase of a
project?
A Affinity diagram
B Control chart
C Failure mode and effects analysis
D Data collection checklist
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13. There is often disagreement and conflict….

A Forming stage
B Storming stage
C Norming stage
D Performing stage
14. Which of these tools/techniques represent "continuous improvement"?
A Kaizen
B Six Sigma
C Lean
D Kanban
15. Coaching your six Sigma Team members, is the action of ……. and …….
A Ask - Solution
B Ask - Problem
C Tell - Solution
D Tell - Problem
16. For small incremental changes which Japanese technique is useful?
A Kaizen
B Poka-Yoke
C Kata
D Mura
17. …….. Action, gives you 100% achievement in supporting your six-sigma team.
A Managing
B Mentoring
C Coaching
D Counselling
18. All the factors that might contribute to a production problem must be discovered.
Which among the following problem-solving tools might be the best choice?
A Pareto diagrams
B Fishbone diagrams
C Histograms
D Control charts
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19. ….. It is Team's childhood stage

A Forming stage
B Storming stage
C Norming stage
D Performing stage
20. One of the purposes of using a fishbone diagram is to:
A Separate a problem into smaller components
B Identify and classify sources of variations into major groups
C Define the problem in sequential order
D Show the relationship between parameters
21. Your leadership style at ……… is usually that of telling.
A Forming stage
B Storming stage
C Norming stage
D Performing stage
22. Standard Deviation in Six Sigma applications is referred to as the difference from the:
A Target
B Specification limits
C Nearest fit value
D Mean
23. Cross-training can be useful at …...
A Forming stage
B Storming stage
C Norming stage
D Performing stage
24. What is lean philosophy?
Helps to provide a perfect value through a perfect value creation process that has zero
A
waste
B Continuous Improvement
C Higher output by encouraging people to work hard and have targets
Reducing cost and improving purchasing power. When samples are drawn out of a
D
population randomly, what is said to be true?
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25. As a Six Sigma project leader, you may find your team right back in the storming stage
again when ….
A a new member joins the team
B The team roles are changed.
C A&B
D None of the above
26. Which item should not be identified in the Define Phase?
A Root Causes
B The key problem area
C Possible financial loss
D Intangibles
27. A problem with known Root cause and clear solutions in a ……
A J.D.I (Just Do It!) project.
B Six Sigma Project.
C Lean Project.
D None of the above
28. Cause and Effect Diagram is not known as
A Ishikawa Diagram
B 4-M
C Affinity Diagram
D None of the above
29. The define phase in DMAIC consists of identifying ….
A Business opportunity
B Possible financial loss
C Selecting the key resources
D All of the above
30. Green Belt Role & Mental Frame
A Deliver on Project Results
B Sustain Improved Processes
C Share the knowledge of tools with team
D All of the Above.
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31. Improvement in a Process/Work area is 'real' only when ….

A it is demonstrated by some measure.
B it is demonstrated by metric.
C it is demonstrated by numbers.
D All of the Above.

32. The critical path of the project is best described as….

A A series of steps with the highest costs
B The tasks in the project which have the highest risk of failure
C The sum of the tasks with the shortest time requirements
D Longest path from the start to the completion of the project
33. Six Sigma Project, is a process improvement in business It’s all about finding eliminate
……of …..and…...
A causes - defects - errors.
B time - effort - money.
C customers - quality - defects
D All of the Above.
34. Pre-Green Belt Six Sigma Project phase is a mindset that fucus at ……
A causes - defects - errors.
B time - effort - money.
C customers - quality - defects
D All of the Above.
35. When a cause-and-effect diagram is used to solve plant problems, what are the three
parts a session is customarily divided into
A Teamwork, cost-effectiveness, efficiency
B Brainstorming, prioritization and plan development
C Teamwork, planning and execution
D Cost-effectiveness, plan development, teamwork.
36. The General Customers (GS) at any organization should include …
A Internal customers
B Intermediate customers
C Final customers
D All of the above.
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37. …… should be considered when define Customer - Center of Attention

A How does my customer view our process?
B How would my customer like us to improve our process performance?
C How does my customer perceive our process performance?
D All of the above.
38. Which analysis helps to prioritize customer requirements?
A Kaizen
B Kano
C Control charts
D Poisson
39. Remembered, Customers will always ask about ……
A 3.4 Defects
B 1.9 Defects
C zero Defects
D 02 Defects
40. ….. it is a tool for gathering VOC Data.
A Interviews
B Surveys
C Complaints
D All of the above.
41. Which of these is considered a prioritization tool?
A Multi-voting
B Customer needs prioritization
C Focus Groups
D Nominal Group Technique
42. Six Sigma Customers are….
A The Happiest customers with your performance
B The Most affected customers with your defects
C The Most supporting customers with your process
D All of the above.
43. you reach to your customers elements of satisfaction by using ….
A Kaizen
B Kano
C Control charts
D Poisson
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44. Cost-benefit analysis does not include

A Project benefits
B Project cost factors
C Project gain
D Impact on competitor
45. ….. The better I do, the less dissatisfied the customer is.
A Must Be.
B Satisfiers.
C Delighters.
D All of the above.
46. ……The better we do, the happier the customer is
A Must Be.
B Satisfiers.
C Delighters.
D All of the above.
47. What does OEE stand for?
A Overall Equipment Effectiveness
B Overall Estimation Effectiveness
C Overall Equipment Estimation
D Overall Effective Estimation
48. …. No penalty for not doing them However, if you do them, you get bonus points
A Must Be.
B Satisfiers.
C Delighters.
D All of the above.
49. Which of these is considered a tool to prevent information overload?
A Multi-voting
B Customer needs prioritization
C Focus Groups
D Nominal Group Technique
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50. Which of the following is NOT necessary for the Six Sigma team to update in the Project
Charter in the Define Phase?
A Project Name and Description
B Business need
C Project purpose
D Constraints
51. ….. is known as N/3.
A Multi-voting
B Customer needs prioritization
C Focus Groups
D Nominal Group Technique
52. Quality comes from….
A Reducing project problems.
B Reducing team members.
C Meeting customer expectations
D Reducing Performing load
53. A Six Sigma Green Belt practitioner constructs a control chart to display a process mean
and its outer limits. In such a chart, what does UCL stand for?
A Upper Cycle Length
B Upper Control Limit
C Upper Cycle Limit
D Upper Control Length
54. Quality Concepts are bases on ….
Understanding customer requirements and designing products and services that
A
satisfy those requirements
B Developing processes that are capable of producing those goods and services
Controlling and managing those processes so they consistently deliver to their
C
capabilities
D all of the above
55. Whatever the customer wants, is considered ….
A Defects
B Quality
C Cost
D All of the above
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56. For a process working at 5 Sigma level, how many opportunities are considered to lie
outside of the specification limits provided by the customer?
A 233
B 6210
C 3.4
D 66807
57. Cost of Good Quality (COGQ) is not consisting of ….
A Prevention costs
B Appraisal costs
C Internal Failures
D None of the above
58. Cost of Poor Quality (COPQ) is not consisting of ….
A Internal Failures
B External Failures
C Prevention costs
D All of the above
59. In a 4-sigma level process, how many opportunities lie outside the specification limits
provided by the customer?
A 6210
B 233
C 456
D 876
60. What cost you incur to prevent bad quality from happening?
A Prevention costs
B Appraisal costs
C Internal Failures
D None of the above
61. What cost you incur to know the current situation of your process?
A Prevention costs
B Appraisal costs
C Internal Failures
D None of the above
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….. is an approach to designing or redesigning a product and/or services to meet or

62.
exceed customer requirements and expectations.
A DFSS
B Capability
C MSA
D DMAIC
63. DMAIC methodology of Six Sigma it is all about…….
A measuring the data for New products/services process
B measuring the data for the existing process
measuring the data Redesign of existing product/service to meet customer
C
requirement process
D All of the Above.
If the Measure stage in a DMAIC approach is all about measuring the data for the existing
64.
process, what is the main objective in the Measure phase in a DFSS approach?
A Measure what you can measure
B Measure what the customer wants you to measure
C Set the key measurement steps and metrics
D Set the key measurement steps and metrics
65. …… is an approach rather than a method.
A DFSS
B Capability
C MSA
D DMAIC
66. ……. used to design a product or service from scratch.
A DFSS
B Capability
C MSA
D DMAIC
67. Which of the following is an example of a Primary metric for Six Sigma projects?
A Quality
B Morale of employees
C Average turnover/cycle time
D Customer Satisfaction
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68. …… used at a very low defect level product or service

A DFSS
B Capability
C MSA
D DMAIC
69. …… can be designed with DFSS
A New products/services.
B New process for a new product/service.
C Redesign of existing product/service to meet customer requirement
D All of the above.

In a typical Measure Phase, which of the following activities should a Green Belt perform
70.
first?
A Stability
B Capability
C MSA
D Normality
71. ….. is one of Design for Six Sigma - DFSS
A DMADV
B IDOV
C DCCDI
D All of the above.

….. reflects customer needs and ensure that the internal metrics of the organization are
72.
achieved
A Teamwork, planning and execution
B Cost-effectiveness, plan development, teamwork.
C Six Sigma Project metrics
D All of the above.
73. Poka-yoke is best defined as….
A Capturing the voice of the customer
B Improving machine efficiency
C Reducing field failures to virtually zero
D Preventing controllable defects
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The selection of project metrics is one of the crucial elements in the …… phase of the Six
74.
Sigma methodology
A Define
B Measure
C Analyze
D Improve
75. …… is not one of the Six Sigma Project metrics.
A Primary Metrics
B Secondary Metrics
C Quantitative Metrics
D All of the above.
76. Poka Yoke is a lean manufacturing concept that is used for what purpose?
A Process levelling
B Mistake proofing
C Process visualization
D Quick set up
77. ….. known as process metrics
A Primary Metrics
B Secondary Metrics
C Quantitative Metrics
D All of the above.
78. ……called a project CTQ
A Primary Metrics
B Secondary Metrics
C Quantitative Metrics
D All of the above.
79. When samples are drawn out of a population randomly, what is said to be true?
A The sample mean is always the same as the population mean
B The sample standard deviation will be the same as population standard deviation
C The sampling distribution approaches normality with an increase in sample size
The sampling distribution would be triangular if the population is distributed as a
D
triangular distribution
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80. project CTQs should have direct impact on…….

A Process
B Customers
C Quality
D All of the above.
81. …… known as a consequential metric.
A Primary Metrics
B Secondary Metrics
C Quantitative Metrics
D All of the above.
82. Which of the following is the LEAST likely tool to assist the problem definition stage of
Six Sigma?
A CTQ trees
B Pareto analysis
C Product yield data
D Control charts
83. ….. will quantify the amount of variation in the data induced by the measuring system
A Stability
B Capability
C MSA
D Normality
84. Poka-yoke was developed by the Japanese engineer ….
A Shigeo Shingo
B Taiichi Ohno
C Akihiko Hoshide
D None of the above.
85. In a typical MSA GAGE RR study conducted, what should the Six Sigma team determine
about the Measurement System first?
A Accuracy
B Stability
C Resolution
D Linearity
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86. …… is a way for error-proof and helping people remember their job requirements.
A Poka-Yoke
B Kanban
C Kaizen
D baka-yoke
…… is an ongoing process for mistake proofing approach to eliminating errors or
87.
preventing errors.
A Poka-Yoke
B Kanban
C Kaizen
D baka-yoke
88. Which approach talks about equipment effectiveness?
A Lean
B TPM
C Six Sigma
D TOC
89. Poka Yoke is a …… manufacturing concept
A lean
B Six Sigma
C Kaizen
D None of the above
90. …. is a research tool and a systematic method used to modify products to meet customer
requirements?
A Quality function deployment (QFD)
B Quality function development (QFD)
C Quality function dreaminess (QFD)
D None of the above
91. Which of the following tools is used extensively in quality function deployment (QFD)?
A Affinity diagram
B Matrix diagram
C Cause and effect diagram
D Activity network diagram
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The Design for Six Sigma (DFSS) approach in six sigma, is an ……. in the six sigma to
92.
develop new processes or products.
A Improvement Process
B Defining Process
C Measuring Process
D Control Process
93. The DFSS approach can also be applied if the current process requires an …….
A Overall improvement
B Incremental Improvement
C Mounting Improvement
D All of the Above.
94. In a typical DFSS Approach, which of these stages' figures in most DFSS approaches?
A Innovate
B Identify
C Improve
D Control
95. PPM stand for …
A Parameters Per Million
B Practices Per Million
C Parts Per Million
D All of the above
96. ……. is used to get the more accurate measure of defective rate.
A DPMO
B DPU
C PPM
D DPO
97. The best metric for measuring defectives is:
A DPMO
B DPU
C PPM
D DPO
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98. …….. A brainstorming and Questioning Technique that (identifies conventional

assumptions and eliminates all the challenges) that become obstacles to get an optimal
solution.
A Assumption Busting
B Analogy Technique
C Kanban
D Constrained Brain writing
99. A …… is a project management and planning tool used to analyze and understand the
relationships between data sets.
A Control chart
B Matrix Chart
C Multi-Vari Charting
D Gantt chart
What is the technique to trace the rule responsible for the problem and break the
100.
assumption for the process?
A Assumption Busting
B Analogy Technique
C Benchmarking
D Constrained Brain writing
101. ….. compares two or more groups of elements or elements within a single group.
A Control chart
B Matrix Chart
C Multi-Vari Charting
D Gantt chart
102. Types of information you can analyze in a Matrix Chart includes
A Data
B Functions
C Concepts
D All of the above.
A ……… is used to explain the time scheduled by separate phases by breaking down the
103.
project processes and tasks for the dependencies to be accounted
A Bar chart
B SPC chart
C PDCA
D Gantt chart
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…… helps six sigma green belt project managers identify how information is related as
104.
well as the strength of those relationships.
A Control chart
B Matrix Chart
C Multi-Vari Charting
D Gantt chart
105. ……… is a Graphical representation of multiple variables on the same chart.
A Cause and effect chart
B Multi-Vari Charting
C Control chart
D All of the above.
106. Which of the following is the key benefit of multi-vari charting?
A It keeps track of the time when measurements were made
B It graphically displays the variation in a process
C It assists in the breakdown of components of variation
D It is much easier to plot than most control charts
…….. an effective tool for visualizing complex (many-to-many) relationships by putting
107.
groups of elements into a Matrix Diagrams of rows and columns.
A Control chart
B Matrix Chart
C Multi-Vari Charting
D Gantt chart
108. The Matrix Chart shape we use will depend on …….
A The Number Of projects we want to compare
B The Number of Elements we want to compare
C The Number Of teams we want to compare
D All of the above.
109. Which matrix diagram illustrates the relationship between three planes?
A Y-type
B X-type
C P-type
D Control charts
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110. ….. is a Common applications of Matrix Diagrams analysis.

A Identifying the Causes of Problems
B Matching Requirements with specifications.
C Allocating Resources based on need or competency
D All of the above.
111. Which matrix diagram illustrates the relationship between two planes?
A Y-type
B C-type
C L-type
D Control charts
112. We Use the ….. diagram when you need to compare Four Groups of Items
A Y-type
B C-type
C X-type
D T-type
113. Which matrix diagram illustrates the relationship are appears in a circular
A Y-type
B C-type
C L-type
D Control charts
114. Use the ….. matrix when you need to compare three groups simultaneously
A Y-type
B C-type
C L-type
D Control charts
Which of the following techniques used in DOE helps you case of your Assumptions Are
115.
Violated
A Replication
B Transformations
C Randomization
D Coding
116. …… matrix diagram is essentially two L-type matrices joined by a single list.
A Y-type
B C-type
C L-type
D T-type
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We use the …. matrix when you need to compare two groups that are related to one
117.
primary list.
A Y-type
B C-type
C L-type
D T-type
118. The …. matrix is useful for comparing two Pairs of Complementary Lists
A Y-type
B C-type
C X-type
D T-type
Which of the following techniques used in DOE helps you in Detecting Evidence of non-
119.
linear relationships between factors and response?
A Replication
B Blocking
C Randomization
D Center Points
120. Which of the following techniques used in DOE helps you in identifying pure error?
A Replication
B Blocking
C Randomization
D Coding
Which of the following techniques used in DOE helps you in Separate an Experimental
121.
Error?
A Replication
B Randomization
C Blocking
D Coding
122. Parametric tests is all about …..
A Means
B Medians
C Range
D All of the above
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123. Non-parametric tests is all about …..

A Means
B Medians
C Range
D All of the above
124. Which of the following is a parametric test?
A Binomial Sign test
B Wilcoxon Signed Ranks test
C ANOVA
D Kruskal test
125. Which of the following is a non-parametric test?
A Regression
B 2 tailed 2 sample t-test
C ANOVA
D Kruskal test
126. When we Apply the Non-Parametric Test
A When the Parametric tests result are not satisfied
B For quick data analysis.
C When unscaled data is available
D All of the above
127. To effectively monitor any process, the initial phase the values are used to evaluate …….
A the process Mean and Standard Deviation
B the process Median
C the process Mode
D All of the above
128. During this control phase, we need to
A Monitor any points that moving out of control
B Identify the special cause for variation
C Try to eliminate those causes to make the process in control
D All of the above
129. Which of the following scenarios is best suited to use an X-bar and R chart?
A A smaller sample size is needed
B It is necessary to know when to investigate a process for causes of variation
C The machine capability is wider than the specification
D An acceptable quality level must be established
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During this control phase generally good to collect data in subgroups, if possible, But
130.
sometimes gathering subgroups of measurements isn't an option because …
A Measurements may be too expensive
B Production volume may be too low
C Products may have a long cycle time
D All of the above

131. The main use of I-MR chart is

A Monitoring the stability of a process
B Determining whether a process is stable and ready to be improved.
C Demonstrating improved process performance.
D All of the above
132. The distribution that follows principles of an exponential distribution is:
A Poisson
B Binomial
C Chi-Square
D Normal

133. …….. chart can alert you to changes that reveal a problem you should address.
A I-MR
B X-Bar and R-Charts
C X-bar and S chart
D NP Control Chart
134. …chart can confirm (or deny) the stability of your process before you implement a change.
A I-MR
B X-Bar and R-Charts
C X-bar and S chart
D NP Control Chart
Which of the following distributions describes the ratios of two variances drawn from the
135.
same normal population?
A F statistic
B Student's t-test
C Chi-square
D Normal
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136. …… charts can provide that proof of process improvement.

A I-MR
B X-Bar and R-Charts
C X-bar and S chart
D NP Control Chart
137. …… used to monitor processes for Large Sample Size
A I-MR
B X-Bar and R-Charts
C X-bar and S chart
D NP Control Chart
138. Which of these are not Multivariate analysis?
A Factor analysis
B MANOVA
C ANOVA
D Cluster analysis
139. …… used with data collected in subgroups that are the same size.
A I-MR
B X-Bar and R-Charts
C X-bar and S chart
D C Control Chart
140. The distribution that follows principles of Coin Flip Distribution is:
A Poisson
B Binomial
C Bernoulli
D Normal
141. Which is true about critical path?
A Zero slack
B Event oriented
C Shortest path
D Time and cost not considered
142. ANOVA analysis is the analysis of variation in ….
A mean
B median
C mode
D All of the above
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143. Some activities cannot start until others are finished. Inevitably, that presents the risk of..
A Effectiveness
B bottleneck
C Efficiency
D All of the above
Which of the following statistical tests should be used by the Green Belt for testing the
144.
means between two inter-related groups?
A 2 Sample t assuming equal variances
B 2 Sample t assuming unequal variances
C Paired t-test
D z test
145. …… is a project planning method that focuses on identifying tasks that are depended on
other tasks for their timely completion.
A Improvement Process
B Incremental Improvement.
C Critical Path analysis (CPA)
D All of the above
146. …… used to set a realistic deadline for a project and to track its progress along the way
A Improvement Process
B Incremental Improvement.
C Critical Path analysis (CPA)
D All of the above
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147. Which best reflects the Six Sigma view of achieving good quality?
A Have your product viewed as the premium product in the marketplace.
B Providing the best features in the marketplace at the lowest possible cost.
C Reducing the number of defects in a production system to optimize profits.
D Eliminating all defects in the production system.
148. What is the meaning of Kaizen?
A Continuous incremental improvement
B Standardization of existing processes
C Use of control charts
D Increasing the capability index of a process
While the Traditional View of quality states that "Errors are inevitable", the Six Sigma
149.
view of quality states that "Errors can be ".
A eliminated
B reduced
C exorcised
D managed
150. The sigma in the term 'six sigma' stands for:
A Mean
B Mode
C Variance
D Standard deviation
151. The Senior Manager responsible for the overall success of a Six Sigma project is the .
A Black Belt
B Master Black Belt
C Champion
D Green Belt
152. Who pioneered Six Sigma?
Microsoft pioneered the concept of Six Sigma as an approach to measuring product
A
and service quality.
B Toyota pioneered the concept of Six Sigma as an approach to lean production
Ford pioneered the concept of Six Sigma as an approach to reaching their slogan of
C
"Quality is job 1".
Motorola pioneered the concept of Six Sigma as an approach to measuring product
D
and service quality.
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153. When comparing Total Quality Management (TQM) and Six Sigma,
Only Six Sigma has a structured Tollgate process for moving from one phase to
A
another
B Only Six Sigma uses the DMAIC process to guide improvement projects
C Only Six Sigma uses fulltime Black Belts to facilitate the process
D All of the above
154. Which of the following is true of the role of a Black Belt in Lean Six Sigma?
He/she is the senior manager that is responsible overall, including providing
A
resources, aligning with mission
B He/she works part time on Lean Six Sigma (LSS) in his/her own work area
He/she is a full time LSS employee, responsible for coaching, tracking progress and
C
mentoring
D He/she is a subject matter expert
In the Lean philosophy, overproduction, inventory, rework and motion away from the
155.
work area are examples of
A Noise
B Value-added activities
C Waste
D Necessary costs
156. What does Lean add to Six Sigma?
A Defect reduction to 3.4 per million
B Statistical Methods
C Speed
D All of the above
TQM lacked the aspect of continuous improvement, leading to regression back to original
157.
problem states.
A Improve
B Control
C Define
D Value Stream Mapping
The best response to those who criticize Lean Six Sigma (LSS) projects would be as
158.
follows:
A You’re right. Most LSS projects fail.
B Lean alone is better.
C What would you rather do instead?
D Six Sigma alone is better.
 27

159. How is the application of Six Sigma to service industries different from manufacturing?
A There is no difference
The service processes are often invisible, complex, and not well defined or well
B
documented.
C Work in service businesses requires less human intervention
D The culture of a service organization is usually more scientific.
What are the four key measures of performance that must be examined when applying
160.
Six Sigma to services?
A Accuracy, Cycle Time, Cost, Customer Satisfaction
B ROA, ROE, ROI, and Risk
C Revenue, Cost, Quality, and Cycle Time
D Accuracy, Revenue, Cost, and Customer Satisfaction
Which of the following is NOT among the fourteen points suggested by Deming for
161.
Quality Management?
A Remove barriers that prevent pride of workmanship
B Use exhortations and awards to motivate employees
C Institute modern methods of training
D Eliminate numerical quotas
162. Why should a business use Lean Six Sigma?
A eliminate defects
B optimize process flow
C utilize advanced statistical processes to achieve full potential
D all of the above
163. The Lean Six Sigma methodology helps an organization to .
A Develop their next generation of leaders.
B Keep their functions and locations working with separate vocabularies.
C Do things slower than their competition.
D Measure their processes only in a qualitative manner.
164. Lean Six Sigma projects goals should be set based on the voice.
A Shareholder's
B Supplier's
C Customer's
D Manager's
 28

The combination of Lean and Six Sigma provides the tools to create business
165.
improvement.
A Eventual
B One-time
C Minimal
D Ongoing
166. Six Sigma Project scope focuses attention on….
A Solutions and Results
B Milestones and Timelines
C Boundaries and Resources
D Definitions and Problems
167. In the Measure phase, one of the things you do is
A Develop a team charter
B Establish Process Capability
C Define performance standards
D Define performance objectives
168. The purpose of a process map is
A To create a shared view of process and help identify key inputs
B To provide a structure for finding the causes and effects
C To identify ways a sub-process or product characteristic can fail
D All the above
169. What is the statistic used for central tendency with normal data
A Mean
B Median
C range
D All the above
170. Solutions that you generate in improve should consider
A Cost benefit analysis for generated solution
B Positive impact on customer’s requirements
C Feasibility of solution
D All the above

‫بالتوفيق‬