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  • Juran

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    Avinash Desamangalam
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    Juran's Quality Trilogy outlines three steps for quality management: Quality Planning involves initial design based on customer needs; Quality Control involves continuous monitoring to ensure quality goals are being met; Quality Improvement results from breakthrough analysis to achieve unprecedented performance levels.

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    Juran's Quality Trilogy outlines three steps for quality management: Quality Planning involves initial design based on customer needs; Quality Control involves continuous monitoring to ensure quality goals are being met; Quality Improvement results from breakthrough analysis to achieve unprecedented performance levels.

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    13 views1 page

    Juran

    Uploaded by

    Avinash Desamangalam
    Juran's Quality Trilogy outlines three steps for quality management: Quality Planning involves initial design based on customer needs; Quality Control involves continuous monitoring to ensure quality goals are being met; Quality Improvement results from breakthrough analysis to achieve unprecedented performance levels.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Juran’s Quality Trilogy

    • Quality Planning
    Initial design based on meeting customer
    needs/expectations
    • Quality Control
    Involves continuous monitoring to measure if quality
    goals are being met
    • Quality Improvement
    Results from “breakthrough analysis”—the
    achievement of unprecedented levels of performance

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