You are on page 1of 12

Five Examples of Social Media in Healthcare

Marketing
By Michelle B
published on 15 Jan 2010

Presented By: Sunil Kumar


ID= 10554
Section= E
Date= 28-Nov-2010

http://www.toprankblog.com/2010/01/social-media-healthcare-marketing/
What is HealthCare
• HealthCare is the treatment and prevention of
illness.
• Health care is delivered by professionals in
medicine, dentistry, nursing, pharmacy and
allied health.
Five Examples of Social Media in Healthcare
Marketing

• TWEET LIVE PROCEDURES


• TRAIN MEDICAL PERSONNEL
• REACH MAINSTREAM MEDIA
• COMMUNICATE IN TIMES OF CRISIS
• PROVIDE ACCURATE INFORMATION TO
PATIENTS
Tweet Live Procedures
• Doctors can tweet live from operating room
• Henry Ford Hospital became one of the first hospitals to Tweet
a live procedure from an operating room.
• Twitter was abuzz with users both re-tweeting the messages
from Henry Ford and adding their own thoughts on the event.
• Doctors, medical students and curious non-medical personnel
followed along as surgeons tweeted short updates on the
kidney surgery to remove a cancerous tumor.
• buzz can help healthcare organizations both attract new
patients and recruit medical personnel
Train Medical Personnel
• WEAVING SOCIAL MEDIA INTO HEALTHCARE TRAINING
INITIATIVES CAN PROVIDE MULTIPLE BENEFITS, INCLUDING:
• Giving trainees a forum to ask questions and quickly receive
answers
• Providing presenters with immediate feedback from trainees
(i.e., if trainees have mastered a concept of if more guidance is
needed)
• Enabling organizations to complement healthcare marketing
efforts by sharing slideshows, video or pictures from training
sessions on social sites like YouTube, Flickr, Facebook, Myspace.
Reach Mainstream Media
• healthcare marketers to leverage social media channels in
order to achieve coverage by both mainstream media and
industry publications.
• organizations can use social media channels – including blogs,
forums and micro blogs – to share success stories from out-of-
the-ordinary operations or treatments, medical research or
other significant achievements.
Communicate in Times of Crisis

• When disaster strikes – whether it be a flood, an earthquake


or a terrorist attack – hospitals and healthcare providers are
at the center of it all.
• Healthcare providers can leverage social media networks to
provide real-time updates both for those directly affected by
the crisis and those watching from afar.
Provide Accurate Information to Patients

• organizations can share accurate, timely information


regarding symptoms, diseases, medications, treatments and
more through Facebook, Flicker, YouTube, Myspace, Twitter,
etc.
• Social sites like Inspire are providing a forum for patients to
share their health problems and questions about treatments
with other patients, as well as qualified medical personnel.
Social Media
• The benefits of integrating social media into
healthcare marketing efforts are priceless.
• If your healthcare organization hasn’t already taken
advantage of social networking channels, now is the
time.
THANK YOU

You might also like