PORT HEDLAND KARRATHA

26 & 38 Anderson St 1923 Coolawanyah Rd

PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

EMPLOYEE
HANDBOOK

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

Welcome to Pilbara Motor Group!

This Employee Handbook aims to assist you in settling into your new role as quickly as
possible. Please take the time to familiarise yourself with the contents.

The Occupational Health and Safety Handbook, which will also be given to you at the time of
induction, outlines all the OH & S Policies and Procedures for Pilbara Motor Group.

It is important to remember if you have any questions or comments at any time, in regard to the
material covered in either Handbook, to please see your supervisor or manager.

Pilbara Motor Group is committed to providing a safe and healthy working environment for all
employees with your assistance.

Emergency Contact Numbers:

Dealer Principal Dave Watson Extn 302 0418 923 583

Business Manager Urshula Watson Extn 304 0419 923 684
General Manager Jason Battle Extn 223 0400 924 352

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

HEALTH & SAFETY

Pilbara Motor Group is committed to providing a safe and healthy working environment for all
employees.

The Occupation Safety & Health Act (1984), states that as an employee you must take
reasonable care to ensure your own health and safety at work as well as the health and safety
of others. This includes fellow employees, visitors, customers and contractors.

A separate Occupational Health and Safety Handbook will be issued to you. This handbook
clearly identifies all policies and procedures relating to Health and Safety that you will be
expected to comply with while employed by Pilbara Motor Group.

Please ensure you read the Handbook and if you have any questions relating to the Health and
Safety policies and procedures please direct them to your supervisor or manager.

CODE OF CONDUCT
It is the policy of Pilbara Motor Group to ensure that all persons are to be treated with respect
and courteous behaviour in the workplace at all times.

Offensive language, gestures, jokes or racial taunts will not be tolerated. Shouting, aggressive
or a rude manner towards our customers, visitors, managers and other employees will not be
tolerated and will be subject to disciplinary action.

Please refer to the Workplace Harassment Policy.

INTERNET & EMAIL POLICY

Please refer to the Occupational Health and Safety handbook for this policy.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

DEALING IN CONFIDENTIAL INFORMATION AND PROPERTY

During your employment with Pilbara Motor Group you may come across confidential
information concerning Pilbara Motor Group business and therefore you are asked to read and
sign the confidentiality Agreement supplied to you. Please direct any questions you have
relating to this agreement to your manager.

Please ensure you return the signed copy along with your Employee Commencement Form.

REPORTING HAZARDS, ACCIDENTS & NEAR MISSES

A hazard is anything that has potential to cause harm to a person or our property. All hazards
including a near miss (an incident which has potential to cause injury) must be reported to your
manager or supervisor.

All hazards, accidents and near misses are to be reported by completing a Hazard, Accident
and Near Miss Form, as soon as practical. Completed forms are to be given to your
supervisor, manager or the Business Manager. Forms can be found in the lunch room or they
can be obtained from your manager or the Business Manager.

REPORT OF INJURIES
All injuries must be treated by a first aider and must be recorded via a Hazard, Accident and
Near Miss Form. A list of employees with a first aid certificate is located in the first aid kits.

If further medical treatment is required, the supervisor will arrange transport to the hospital or
doctor’s surgery.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

REMUNERATION
You will be paid fortnightly and the amount is paid directly into your nominated bank account.
The pay week is from Thursday to Wednesday. Generally the funds will be in your account on
Thursday or Friday depending on your bank.

A pay slip will be issued by your manager each pay. If you have any questions relating to your
pay, please see the Business Manager.

SUPERANNUATION COMPONENT
Superannuation is calculated at the rate of 9% of salary as per regulations. Payments are
made into your nominated Fund by the 15th day of the following month. Superannuation
contribution printouts are supplied to all employees in the first week of the month.

If you do not have a current superannuation fund, the company’s default fund is Colonial Select
Super Fund. Their customer service number is 1 300 550 554.

PROBATION
As a new employee of Pilbara Motor Group, you will be on probation for a period of three
months. During this time it is important to discuss any issues you have with your manager.

TERMINATION NOTICE REQUIRED

Full time employees and part time employees are required to give one weeks notice if the term
of employment has been less than twelve months. If the term of employment has been twelve
months or more, two weeks notice must be given. This notice must be in writing. Please
ensure you advise the Administration Department of your forwarding address so your group
certificate can be sent to you.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

CHANGE OF ADDRESS
Employees must notify the Administration Department and their superannuation fund of any
change of address.

TIME RECORDING
Workshop employees must record their own time for commencing and finishing work by logging
on & off on the computer located in the lunch room.

BREAKS
When working more than five hours you are entitled to one 15 minute paid break. You must
also take a 30 minute unpaid break if working 8 or more hours.

UNIFORMS
After your probation period, wearing of staff uniforms is compulsory and Pilbara Motor Group
will contribute half of the cost of your initial uniform. The balance is to be paid 30 days after the
month of purchase. Refer Staff accounts.

Please refer to the Procedure for Personal Protective Equipment & Uniforms in the
Occupational Health & Safety Handbook for further details.

STAFF ACCOUNTS
Staff accounts are a privilege and not a right and will only be opened with prior approval from
the Business Manager. Staff accounts are to be paid in full 30 days after end of month. Weekly
deductions from you wages can be organised by contacting the Business Manager. The
available credit limit to all staff is $300.00.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

LEAVE

ANNUAL LEAVE
Full time and part time employees are entitled to twenty days annual leave for each twelve
months of completed service. If you wish to take annual leave please submit a leave form to
your manager, with a minimum of one months notice, for approval prior to booking your holiday.
No annual leave will be paid for your leave if you fail to give one months notice. Forms can be
obtained from your manager or the Administration Department.

ABSENCE OR SICK LEAVE

If you are unable to make it to work due to illness, please phone the switchboard number
(9173 1622) as soon as possible to advise your manager.

You will be required to provide a medical certificate if you are absent for more than two
consecutive days or if the sick leave is immediately before or after a public holiday.

When you return to work from sick leave, please complete a leave form and hand it to your
manager. Forms are available from your manager or the Administration Department.

If you require time off work for personal reasons, you must seek approval from your manager
before leaving. Unauthorised absence is a serious breach of company policy.

Compassionate leave is available on request. Please discuss this with your manager.

Failure to notify your manager as early as possible of your illness, or using SMS to do so is not
acceptable and will be regarded as abandoment of shift. This will result in diclipinary action
being taken.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

PREGNANCY, MATERNITY & PATERNITY LEAVE

For your health and safety, it is advisable to inform your manager if you are pregnant.

Maternity leave will be granted to employees who have had not less than twelve months
continuous service preceding the date upon which the maternity leave begins.

Maternity leave will be an unpaid period of 12 to 52 weeks, which includes six weeks prior to
and six weeks after the date of confinement.

You must advise management in writing of the presumed date of leave at least ten weeks prior.
You will also need to confirm your intention of returning to work by written notice to
management no less than four weeks prior to the expiration of the maternity leave period.

Paternity leave will be granted to employees who have had not less than twelve months
continuous service preceding the date upon which the paternity leave begins.

Paternity leave will be an unpaid period of one week immediately after the birth of the child. A
leave from must be completed and given to your manager for approval four weeks prior to the
presumed date.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

KEYS
Employees, who have been issued with keys to any part of the company’s premises, must not
lend them to any person or have extra keys cut. Keys must not be tagged to identify them with
the company. Missing keys must be reported to your manager immediately.

Keys must be returned upon termination of employment.

WORK TOOLS
No company tools or equipment will be removed from the premises without the employee
receiving permission from their manager.

MOBILE PHONES
Unless permission is given by your manager, mobile phones are to be switched off during work
hours. Messages can be retrieved during breaks.

Personal calls may be taken through the office phone lines at your manager’s discretion.

SMOKING
All enclosed premises including those with a roof and open sides, workshops and vehicles are
smoke free. Employees who wish to smoke must do so outside and away from any main
thoroughfares of any building.

The designated smoking area for the Sales yard is behind the showroom.

Smoke breaks are only to be taken during break times or as specified by the manager.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

VEHICLES
Employees may only drive company or customer vehicles if they hold a current drivers’ license.
Should you suffer loss or suspension of your license and your job involves driving, your
continued employment with the company may be at risk. Please notify your manager
immediately if this happens.

COMPANY & CUSTOMER VEHICLES

• All road rules, including the wearing of seat belts, must be obeyed whilst driving
company or customer vehicles.
• Employees will be responsible for any penalties imposed for traffic or parking
infringements and any associated court and legal costs.
• The vehicle must be locked whenever it is left unattended.
• If a vehicle is stolen or damaged during an attempted theft, and it is found that the
employee has left the keys in the car, they will be liable for the replacement of that
vehicle. This excludes any vehicles stolen from inside the workshop whilst the vehicle is
being worked on.
• If you have been assigned a company vehicle, you are responsible for that vehicle.
o The vehicle must be kept in a safe condition and operated in a safe manner at all
times.
o Please ensure regular service and safety checks are carried out.
o Maintenance issues or safety problems which occur between services must be
rectified in a timely manner.
o The vehicle must be kept clean both inside and out.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

ACCIDENTS IN COMPANY OR CUSTOMER VEHICLES

Any damage to the vehicle must be reported to your manager immediately. Employees agree
that an excess of $1000.00 is to be paid in relation to any damage or accidents that occur with a
company vehicle or with a vehicle that is in Pilbara Motor Group’s possession, when the
employee is deemed responsible for the accident.

If applicable, the following excess also applies to the $1000.00 excess mentioned above.
• $600 if the vehicle is driven by a person under the age of 21.
• $400 where the vehicle is being driven by a person aged between 21 and 25.
• $400 where the vehicle is being driven by a person over 25 years of age with less than 2
years driving experience.

If following an accident, you are convicted in relation to the level of blood alcohol or the
consumption of other drugs; you will be liable to the company for all repair and related costs
resulting from the accident.

WHAT TO DO IN CASE OF AN ACCIDENT

• Stop immediately.
• If anyone is injured, call for an ambulance.
• If petrol is spilt, call the fire brigade.
• Secure names and addresses of any witnesses.
• Give the other driver(s) your name, address and telephone number (care of Pilbara
Motor Group).
• Do not make any other statement or admit liability
• Report the accident to the Dealer Principal.
• If required by law, report the accident to the police.
• Do not allow the vehicle to be towed, until authorised by the Dealer Principal.
• Complete appropriate as provided by the Business Manager.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

EMPLOYEE VEHCILES
Employees will not bring vehicles, other than their own personal vehicle onto the premises at
any time, unless authorised by their manager.

No personal vehicles will be worked on without the employee receiving permission from their
manager.

CUSTOMER TEST DRIVES

When required to travel with a customer on a test drive, employees must realise that they are
not required to tolerate a potential client’s unsafe driving. In the event of such an issue the
employee must advise their manager who can alert other employees to not travel with the
potential client.

When out on the road with a customer on a test drive and you need to change drivers,
employees must remove the keys from the ignition, walk around to the passenger seat, get in,
buckle up and then hand the keys to the customer to start the car.

Employee Handbook – June 2008

 PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
ABN 79 909 375 322 Fax 08 9173 1406 Fax 08 9185 2800

EMPLOYEES CREED

I have been advised of the above mentioned employment conditions and I understand what has
been said. I have raised issues that need further clarification with my manager.

I acknowledge the need to be safety conscious at all times and to conform to all safety
requirements. I also acknowledge I have been given, have read and understood the
Occupational Health and Safety Handbook and that I have raised issues that need further
clarification with my manager. I understand that a breach of these policies and procedures will
be subject to disciplinary action.

Employee Name

Employee Signature

Date

Witness Name

Witness Signature

Date

Employee Handbook – June 2008