DEFINITION:

“the term workforce diversity refers to

variations in workforce composition based on
personal and background factors of
employees or potential employees”
 QUOTATIONS:

“The term workforce diversity refers to variations

in workforce composition based on personal and
background factors of employees or potential
employees” (Fernandez, 1991)
“People from different social backgrounds,
cultures, and language groups bring different
worldviews to an organization.” (Bond and Pyle,
1998)
 DIMENSIONS:
Age.
Education
Religion
Gender
Marital status
Physical abilities
Family status
Culture
 Issues in Diversity:

Managing diversity
Managing for diversity
Valuing diversity
Implications for human resource personnel
 Managing Diversity:

Some organizations and their managers

react only to the increasing diversity they
see in their workforce. They seek to
manage diversity so people of all
backgrounds have equal access to
employment, promotion, and personnel
policies.
Managing Diverse Customers.
 Managing For Diversity:

Managing for diversity forces many

organizations to make major changes,
such as modifying personnel policies
concerning work schedules, personal
leave, language training, and other basic
skills. Managers must manage for fairness
when meeting the diverse needs of their
workforce
Implications For HR Personnel.
Selecting and hiring
Diversity and orientation
Training a Diverse Employee
Supervising a Diverse Work Group
Evaluating a Diverse Work Force
The Rewards of Increased Employee
Diversity