PROJECT MANAGEMENT

 The scope of the project should be established &

controlled.
 The project must be defined in terms of milestones.

 The critical path should be defined.

 Timeliness of the project should be managed.

 There should be adequate planning of well defined tasks.

 A focus on results & constant tracking of schedules &

budgets against targets are also important.
CHANGE MANAGEMENT

 It starts at the project phase & continuing throughout the

entire life cycle.
 Enterprise-wide structural changes should be managed,
which include the people, organization, business process &
its culture.
 Users must be trained & their concerns must be addressed.
 Organization has to spend a lot on training & education of
users.
BUSINESS PROCESS REENGINEERING
 Aligning the business process to the software
implementation is critical.
 The change in the business process should be like that it
adapts the software with minimal customization.
 Modification of existing software should be avoided.

 Broad reengineering should begin before choosing a

system.
 The quality of business process review & redesign is
important.
SOFTWARE DEVELOPMENT, TESTING &
TROUBLESHOOTING
 The overall is architecture should be established before
deployment.
 This prevents reconfiguration at every stage of
implementation.
 The business process described & represented in application
system should match.
 Troubleshooting errors are critical.
 Collaboration with vendors & consultants is require to resolve
all software problems.
PERFORMANCE EVALUATION &
MANAGEMENT

 It is an integrated holistic concept.

 It captures tangible and intangible aspects & aspects of
synergy through integration.
 Two criteria can be useful for the evaluation.
 The project management criteria &
 The operational criteria.
 Monitoring & feedback are also required for analysis.
TRAINING & EDUCATION

 Selection of an appropriate plan for end users training &

education.
 The understanding of various business processes behind
the IS application should be the major goal.
 IS training should address all aspects of systems & be
based on principles of knowledge tranfer.