Scribd Logo
Upload

Welcome to Scribd!

  • Pre Paid Mobile Number Porting Process Procedures What Does The Retailer Do

    Uploaded by

    Manjunatha Raju B
    19 views1 page
    The document outlines the prepaid mobile number porting process from the retailer's perspective. The retailer dials 121 to check offers, helps the customer get a UPC code by texting to 1900, fills out porting forms, sends an SMS with customer details to 111 to start the porting process, and does a recharge after 10 minutes to activate the new SIM once porting is complete. All within 3 sentences.

    Original Description:

    Original Title

    MNP

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document outlines the prepaid mobile number porting process from the retailer's perspective. The retailer dials 121 to check offers, helps the customer get a UPC code by texting to 1900, fills out porting forms, sends an SMS with customer details to 111 to start the porting process, and does a recharge after 10 minutes to activate the new SIM once porting is complete. All within 3 sentences.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    19 views1 page

    Pre Paid Mobile Number Porting Process Procedures What Does The Retailer Do

    Uploaded by

    Manjunatha Raju B
    The document outlines the prepaid mobile number porting process from the retailer's perspective. The retailer dials 121 to check offers, helps the customer get a UPC code by texting to 1900, fills out porting forms, sends an SMS with customer details to 111 to start the porting process, and does a recharge after 10 minutes to activate the new SIM once porting is complete. All within 3 sentences.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Pre Paid Mobile Number Porting Process Procedures

    What does the retailer do

    Customer Walk into the Retail Point for MNP Port in

    Retailer Dial 121 from his E Topup no. Keys in the


    customers mobile no. Select Prepaid/Postpaid and
    listens to the special offers

    Customer send the SMS for UPC code.


    (PORT<space>Mobile No. send to 1900).
    [ PORT 9886098860 send to 1900]
    Customer receives the UPC code on his mobile
    phone.
    Customer fills in the MNP form/CAF form and gives
    the required documents.

    Retailer sends the following message:


    ACT<space>MNP<space><15 digit IMSI
    no><space> Customer mobile No><space><1st
    name><space><last name>.
    [ACT MNP 123456789012345 9886094460 raju]
    Send this SMS to 111

    After 10 min of sending the SMS retailer to do a


    recharge on the customer mobile no for the recharge
    value as heard in the 121 IVR.
    Customer goes of with the SIM card. SIM will get
    activated once the port-in process is completed.

    You might also like