New Mobile Banking

Indian Overseas Bank

 Registration

New Mobile banking Customers

• New customers have to download the application from www.iob.in  Mobile
banking  Application link

• Fill the application and submit to branch

• Alternatively customer can register through internet banking by logging into

IOB net banking  Edit profile  Mobile Banking registration

• Customer will be automatically registered to new mobile banking within two

working days.

• Customer will receive download link and MPIN through SMS after successful
registration.
 Channels available

• USSD

• Android/Windows/Apple Application
Other native applications and SMS banking will be provided shortly
 USSD
• Customer dials *99# from his mobile phone.

• Customer receives welcome message as “Welcome to National Unified USSD Platform

for Mobile Banking. Please enter your 7 digit MMID.”

• Customer enters ‘IOBA’ in IFSC field

• The bank mobile banking menu is displayed on the screen.

• Customer selects the transaction from the menu and enters the details(last four digits
of account number) as requested in the NUUP session to complete the transaction.

• Bank completes the transaction and confirms the result on the mobile of the customer

• The following Services can be availed through USSD by calling *99#

 Balance Enquiry
 Mini Statement
 Funds Transfer through IMPS
 Change MPIN
 Know My MMID
 Native application

First time Login

• When the customer downloads the application and login for the very first
time, Application will ask to enter the registered mobile number

• On entering the registered mobile number, customer will be prompted to

enter OTP(One time PIN) received in his registered mobile number.

• On entering OTP customer will be prompted to set a new 4-digit password

and confirm password

• After successfully setting the password, customer has to change the mpin
through change MPIN option.
 Native application

Services
• The following Services are available through native application

• Balance enquiry

• Mini statement

• Funds transfer(within Bank)

– Mobile to Mobile

– Mobile to Account

• NEFT

• Change MPIN
 Native application

Services
• IMPS – Using mobile number and MMID

• IMPS –u sing IFSC code and account number

• Know MMID

• IMPS – Foreign Inward Remittence

 Upcoming Services

• All other native applications

• Mobile/DTH Topup

• Bill payaments/donations

• Cheque status/stop payment

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 Thank You

For any query contact:

J.Ganesan – 28519576 /9551838000
A N Janani – 28550440/9841670616