Professional Documents
Culture Documents
E Business
E Business
Learning Objectives
• Business-to-business (B2B)
• Business-to-consumers (B2C)
• Consumers-to-businesses (C2B)
• Consumer-to-consumer (C2C)
• Government-to-citizens (G2C)
function (inventory).
differentiation;
Two dimensions :
Depth and detail of information that the business can give the
customer;
etc.;
Potential barriers:
Privacy constraints;
retailers;
C1 C5
O
Content M
M
C4
Content
C4
M
M M Content
O C2
C3 O
O
Does the Internet suit the nature of the company’s products and
appeal?
capabilities?
Service Industries – B2C
Delivery of services (buying an airline ticket or stocks) can be done 100
percent electronically, with considerable cost reduction potential. Therefore,
online services is growing very rapidly.
• Electronic banking
• International and Multiple-Currency Banking
• Online Securities Trading
• Online Job Market
• Travel Services
• Real Estate