JOB SATISFACTION & MORALE

PRESENTED BY : Ajaz Ahmad Bhat.

MBA 2ND
Roll no. 110002
JOB SATISFACTION
&
MORALE
Definition
 Job satisfaction can be defined as an extent
of positive feeling of attitudes that individuals
have towards their job.

 According to E.A.Locke,” job satisfaction is a

pleasurable or positive emotional state
resulting from the appraisal of one’s job
experience.”
 FACTORS INFLUENCING
JOB SATISFACTION
•Organizational factors

•Work environment factors

•Work it self

•Personal factors
ORGANISATIONAL FACTORS

 Salaries and wedges

 Promotional chance

 Company policy
WORK ENVIROMENTAL FACTORS
 Supervision.

 Work group.

 Working conditions.
WORK ITSELF
 Job scope.

 Variety.

 Lack of autonomy and freedom.

 Role ambiguity and role conflict.

 Interesting work.
PERSONAL FACTORS
 Age and seniority

 Tenure

 Personality
MORALE
MORALE

 “Morale is a feeling some what related to

spirit de- corps , enthusiasm or zeal. For
group of workers ,morale, according to a
proper usage of the word, refers to the
overall tone, climate or atmosphere of work,
perhaps vaguely sensed by the members.”
FACTORS AFFECTING MORALE

 The origination
 The nature of work
 The level of satisfaction
 The level of supervision
 Concept of self.
 Workers perception of reward system.
 The employee age.
 Occupational age.
LOW MORALE
SIGNS OF LOW MORALE
 Higher rate of absenteeism.
 tardiness
 High labor turnover
 Strikes
 Wastage and spoilage
HIGH MORALE
SIGNS OF HIGH MORALE
 Internal cohesiveness'.

 Absence of sub groups within a group.

 Ability to cope changing environment.

 Feeling to belongingness .

 Commonness of goals.
FACTORS IMPROVING MORALE
Two way communication.

 Human relation approach.

 Welfare schemes.

 Participation in management improve workers

training.

 Job enrichment.