USA Education & Consulting

SIX SIGMA TRAINING Overview IIFCA

Step Description Deliverable Sample Tools

Identify project CTQ's, develop team charter, define high-level

0 Project Selection
process map
 

1 Select CTQ characteristics Identify and measure customer CTQ's Customer, QFD, FMEA

2 Define Performance Standards Define and confirm specifications for the Y Customer, blueprints

Continuous Gage R&R,

3 Measurement System Analysis Measurement system is adequate to measure Y Test/Retest, Attribute
R&R

4 Establish Process Capability Baseline current process; normality test Capability indices

5 Define Performance Objectives Statisicly define goal of project Team, benchmarking

Process Analysis, Graphical

6 Identify Variation Sources List of statistically significant X's based on analysis of historical data analysis, hypothesis
testing

7 Screen Potential Causes Determine vital few X's that cause changes to your Y DOE-screening

Determine transfer function between Y and vital few X's; Determine

8 Discover Variable Relationships
optimal settings for vital few X's; Perform confirmation runs
Factorial designs

9 Establish Operating Tolerances Specify tolerances on the vital few X's Simulation

Define and Validate Measurement Continuous Gage R&R,

10 System on X's in actual Measurement system is adequate to measure X's Test/Retest, Attribute
application R&R

11 Determine Process Capability Determine post improvement capability and performance Capability indices

Control charts, mistake proof,

12 Implement Process Control Develop and implement process control plan
FMEA

•SIX SIGMA Case Studies – 5 excellent examples of successfully closed Six Sigma projects
•One complete Live project with six sigma deployment tools
•Application of Measure & Define, Measure Tools on MINITAB Software
•Application of Analyze, Control tools on MINITAB Software
USA Education & Consulting SIX SIGMA TRAINING Overview IIFCA
Step Description
Define
SIX SIGMA TOOLS
Step 1: Identify VoC & CTQs
ANOVA
Step 2: Define the Project
Step 3: Define Process map Box & Whisker Plot
Step 4: Building Team & Commitment Cause & Effect Diagram/ Fishbone
Step 5: Assess Risk
Chi-Square
Measure
Step 1: Identify and prioritize CTQ Metrics
Dot Plot
Step 2: Define Performance Standards General Linear Models
Step 3: Measurement System Analysis & Data Collection Plan
Step 4: Establish Current Process Capability Histogram
Step 5: Quantify the Opportunity
Homogeneity of Variance
Analyze
Kruskal-Wallis Test
Step 1: Brainstorm potential solutions
Step 2: Screen solutions against criteria Multi Vari Analysis (See also Run Chart
Step 3: Develop Implementation Plan / Time Series Plot)

Improve Notched Box Plot

Step 1: Identify Root Cause / Sources of Variation One-sample t-test

Step 2: Validate Root Causes
Pareto
Step 3: Define Performance Objectives
Process Mapping
Control
Regression
Step 1: Develop Control Plan
Run Chart/Time Series Plot
Step 2: Develop Process Management Flowchart
Step 3: Assess Potential Problems Scatter Plot
Step 4: Implement Process Control System