Fraud and Other Compl: Prizes, Sweepstakes and Lotieries Debt Collection Internet Services Impostor Seams Shop-at-Home and Catalog Sales Internet Auetion Television and Electronic Media Telephone and Mobile Services Foreign Money Offers and Counterfeit Check Seams Health Care MINNESOTA Consumer Sentinel Network Complaint Figures January 1 - December 31, 2010 Total Number of Identity Theft, Fraud and Other Consumer Complaints = 17,382 Top 10 Fraud and Other Complaint Categories Reported 10% 10% 6% 6% 5% 5% 4% 4% ints Count from Minnesota Consumers = 14,770 finnesota Consumers ‘Percentages are based on the total number of CSN fraud and other complaints from Minnesota consumers (14,770) Identity Theft Complaints Count from Minnesota Victims = 2,612 Identity Theft T) auasune Credit Card Fraud Government Documents or Benefits Fraud Bank Fraud” Phone or Utilities Fraud Employment-Related Fraud Loan Fraud Other Attempted Identity Theft 637 248 "Percentages are based on the 2,612 vietims reporting from Minnesora, Note that CSN identity tie ‘complaints may be coded under multiple theft types icludes fraud involving checking and savings accounts and electronie fund transfers. Note: We excluded complaints contributed by the Minnesota Department of Publie Safety in calculating these figures. Fader Tee Comision Page 40 of 8 Released March 2011