Group Behaviour&work team(CHP3)

Forming stage Storming stage Norming Stage

*uncertainty –purpose *intragroup conflict *close relationship&
*confusion *confrontation cohesiveness
*disagreement *cooperative
*collaboration

Adjourning Performing stage

*wrapping up rather *fully functional
than performance *effectively accomplish
task

Work Group Work Team

Definition A group interact to share A group –individual effort results in
information& decision to help performance greater than sum of
perform within his area of individual input(1+1=3)
responsibility
Leadership Strong,clearly focus leader Shared leadership
Accountability Individual Individual&mutual
Purpose Same as organization Specific
Work-product individual collective
Effectiveness Effective meeting Encourage open-ended, active
problem solving meeting
What they DO Discuss,decide and delegate Discuss,decide and does real work

Group Formal Command

-2 or more individual -Designated work group by -group compose of individual
interacting and organization’s structure who report directly to a
interdependent manager
-achieve particular Task
objective -working tgt to complete a task
Informal Group Interest
-not formally structure or -working tgt to attain specific
organizationally determine objective
-need for social contact Friendship
-brought tgt to share common
characteristic

ANNIE WONG
Types Problem Solving Team -Group of 5 to 12 discuss the ways of
Of improving quality, efficiency and work
Team environment

Self-managed work team -Group of 10 to 15 who take responsibilities of

their formal supervisor

Cross-functional Team -Same hierarchical but diff work area to

accomplish a task

Virtual team -team use computer technology tie tgt to

achieve common goal

Dys-functional Groupthink Definition *A deterioration of mental

effect efficiency,reality test & moral
judgement that result In group
pressure
*Deviant,minority &unpopular view
suppressed
Symptoms -Excessive optimism& risk taking
-ignore ethical &moral issues
-monority oppose the group-evil,weak
-loyal member don’t question
Groupshift Definition *change in decision risk btw group and
individual that can towards greater
conservatism or greater risk
Symptoms -known as polarization
-group take more risky than individual
members would on their own
Avoid -minority speak out idea
groupshift -list out the negative side
&group think -disadvantage of new project
-not too extreme& conservative

ANNIE WONG