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9/26/2021

PEOPLE, LEADERSHIP &


ORGANISATIONS 2021 – 2022

WEEK 2 – SESSION 2

This Photo by Unknown Author is licensed under CC BY-SA-NC

RECAP ON THE BBC BROADCASTING


HOUSE PROJECT & TEAM DEVELOPMENT
2

• Introduction
• Teamwork and development
• Why you will be split into groups
• We are doing this for two reasons:
 Put your team development under time pressure
 Working together with people you do not know

PMAN 7001
PEOPLE, LEADERSHIP &
ORGANISATIONS, WEEK 2, MON PM 3

Team Development & Teamwork- I

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GROUPS VS TEAMS 4

• Is there a difference between groups and teams?


• If there is, what are those differences?

GROUPS VS TEAMS 5

Groups Teams
Unifying relationship Collective outcome (or common goal)
Goal can be achieved by Task requires a multi-disciplinary
individuals approach
Tasks undertaken Clear membership & distinct social
independently entity
More use of formal Mutually accountable
communication, e.g. structured Tasks undertaken interdependently
meetings More use of informal communication,
Individual performance is more e.g. informal meetings
important than team Team effectiveness more important
effectiveness than individual performance

WHY IS COMMON GOAL SO IMPORTANT? 6

Here is your task. Go & do it!

Average is 10/day but 4 would do.

Do your best.
Average is
10/day but aim
for 12.
WRITE a
SMART
goal.

Quoted in Whetten and Cameron (2011) Developing Management Skills,


New Jersey: Pearson.

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BUILDING A TEAM: THE PROCESS 7

 Is it a project? Or, are we talking about the delivery of


routine tasks?
 Is a team necessary?
 What should the team look like, depending on the type of
project?
 Task
 Complexity
 Interdependence

 Task characteristics
 Timeline
 Clear direction (vision- if you like!)

TYPES OF PROJECTS IN MAJOR INDUSTRIES 8

Davies, A., Gann, D. and Douglas, T. (2009) Innovation in Mega Projects: Systems Integration at London Heathrow
Terminal 5, California Management Review, vol.51, no.2, pp. 101-125.

TYPES OF PROJECTS IN THE BUILT


ENVIRONMENT SECTOR 9

Davies, A., Gann, D. and Douglas, T. (2009) Innovation in Mega Projects: Systems Integration at London Heathrow
Terminal 5, California Management Review, vol.51, no.2, pp. 101-125.

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MAIN ELEMENTS OF BUILDING A TEAM 10

 Structure: functional vs matrix, how many teams?


 Processes, including the flow of information & materials
through structure
 Softer issues: motivations, skills, qualifications,
experience

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TYPES OF TEAMS 11

Team type Description Task


interdependence
Departmental Teams Members from the same unit of a Minimal
functional structure
Production/service/le Team members collectively Assembly-line type
adership teams produce a common (product/service)
product/service Tight (leadership)
Advisory teams Provide recommendations to ?
decision-makers,
Task force (project) Multi-skilled, temporary , solve High
Teams problem, develop product or
service
Virtual teams Operate across space, time & High
organisational boundaries , may
be temporary
Communities of Usually informal, shared Low
Practice expertise/passion, share info
Adapted from McShane and von Glinow (2008) Organisational
Behaviour, New York: McGrawHill.

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HOW MANY TEAMS WOULD YOU EXPECT TO BE


INVOLVED IN DELIVERING A LARGE-SCALE
PROJECT? 12

Winch, G. (2002) Managing Construction Projects, Oxford: Blackwell Science

12

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HOW DO YOU THINK INFORMATION FLOWS?


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Up & down the hierarchy?

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HOW DO YOU THINK INFORMATION FLOWS?


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Kurul, E. (2013) Influences of social capital on


knowledge creation: An exploration in the UK
built environment sector, Architectural
Engineering and Design Management 06/2013;
DOI: 10.1080/17452007.2013.802981

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TEAM DEVELOPMENT CYCLE VS


PERFORMANCE 15

What does
some of these
terms mean?

What happens
during these
stages of the
team
development
cycle?
time
Tuckman Model (1965) image from Winch, G. (2002) Managing Construction Projects,
Oxford: Blackwell Science

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WHAT
HAPPENS
DURING THE
TEAM
DEVELOPMENT
CYCLE? 16

What do the dashed lines


mean?

McShane and von Glinow (2008)


Organisational Behaviour, New
York: McGrawHill.

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FOUR PHASES OF TEAMWORK FOR


CONSTRUCTION COMPANIES 17

FIVE STAGES OF TEAMWORK


Forming, storming, norming, performing and
ADJOURNING (Tuckman and Jensen, 1977)
or MOURNING (Lester, 2017)
https://www.youtube.com/watch?v=DZbmIg0c2s4

Finally, if you are interested in creating a high performance


culture: https://www.youtube.com/watch?v=BAdeFHlhKi4
(13 mins)

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REFERENCES 18

1. Baiden, B.K. et al. (2006) The extent of Team Integration within Construction Projects, International Journal of Project
Management, vol. (24), pp. 13–23.
2. Cameron, K.S. and Quinn, R.E. (2005) Diagnosing and Changing Organisational Culture: Based on Competing Values
Framework, John Wiley & Sons.
3. CAMERON, K.S., R. E. QUINN, R.E., DEGRAFF, J. AND A. V. THAKOR (2006) COMPETING VALUES LEADERSHIP,
NORTHAMPTON, MA: EDWARD ELGAR.
4. Constructing Excellence (2004) Effective Teamwork, London: Constructing Excellence. Available [online]:
http://constructingexcellence.org.uk/wp-content/uploads/2015/03/Teamwork_Guide.pdf. Accessed on: 23 Sept 2019.
5. Davies, A., Gann, D. and Douglas, T. (2009) Innovation in Mega Projects: Systems Integration at London Heathrow
Terminal 5, California Management Review, vol.51, no.2, pp. 101-125.
6. French et al. (2008) Organisational Behaviour, Chichester, John Wiley & Sons.
7. Hersey, P. Blanchard, K. and Johnson, D. (2008) Management of Organisational Behavior, 9th edn, London: Prentice
Hall
8. Kurul, E. (2013) Influences of social capital on knowledge creation: An exploration in the UK built environment sector,
Architectural Engineering and Design Management 06/2013; DOI: 10.1080/17452007.2013.802981
9. Lester, A. (2017) Project management, planning and control : managing engineering, construction and manufacturing
projects to pmi, apm and bsi standards. Seventh edn. Oxford, United Kingdom: Butterworth-Heinemann.
10. McShane and von Glinow (2008) Organisational Behaviour, New York: McGrawHill.
11. Rempling, R., Kurul, E., Akponanabofa, H. Research Roadmap for Information Integration in Construction, International
Council for Research and Innovation in Building and Construction. Publication no. 417. Available [online] at:
https://site.cibworld.nl/dl/publications/pub417/Publ_417_Research_Roadmap.pdf
12. Tuckman and Jensen (1977) “Stages of Small-Group Development Revisited”, Group & Organization Studies,
December 1977, 2(4),419-427.
13. West, M. A. (2012) Effective Teamwork: Practical Lessons from Organisational Research, 3rd edition, Chichester: John
Wiley & Sons.
14. Winch, G. (2002) Managing Construction Projects, Oxford: Blackwell Science
15. Whetten and Cameron (2011) Developing Management Skills, New Jersey: Pearson.

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