Case Study Analysis: Infosys Powered

by Intellect , Driven by Values

Presented By:
Ashish Maloo
Akshay Jain
Ankur Duggar
Chandra Bhushan
Naresh Kasotiya
Naveen Pathak
Uday Jat
Profitability
INFOSYS REVENUE
INFOSYS MARKET SHARE
 About Infosys

• Started On 2nd July 1981

• Founder : N.R Narayan Murthi(Chairman)
• Associates : Kris Gopalakrishnan(CEO & MD),
• S. D. Shibulal(Director),Nanda Nilekani,N. S. Raghavan, K
Dinesh , Ashok Arora
• Product: Finnacle
• Services: Information technology consulting services, solutions
and outsourcing
• Subsidiaries: INFOSYS BPO Ltd.
• Slogan: “POWERED BY INTELLECT, DRIVVEN BY VALUES”
• Website: www.infosys.com
Overview :
 Situational Analysis:
 Well established existing Companies with
Strong Customer Relationship like IBM,
Accenture and EDS
Problem Statement:
 How would Infosys compete with them in the
future
Solution:
 System integration
 Technological strategy
 Situation

 In April 2004 IBM had announced the

acquisition of 3rd largest Indian BPO Company
Problem Statement:
 How could Infosys establish itself as a leading
Indian service provider of BPO services?
Solution:
 Had decided to move into Lower Added Value
Services
 Situation
 In the year 1984: Importing of Computer
 In the year 1996:Purchase of Land

Problem:
 Asked for Bribe

Solution:
 Rejected the bribe offer
 Situation
 In the year 1982: they had recruited new
employees
Problem:
 they had no money, brand name and financial
asset
Solution:
 For paying salaries to the employees he
mortgaged his wife’s jewellery
 Positives

 Ethics
 Learnability
 Hard Worker
 Equality
 Learning's
 Stick to your values
 Customer Satisfaction
 Values

 Customer Delight
 Leadership by example
 Integrity and transparency
 Fairness
 Pursuit of excellence
 Conclusion
Organization rest on four Pillars
 Predictability
 Sustainability
 Profitability
 De-risking