QUICK Sheets – Module 1: Strategic Management

3 Current Roles of HR
1. Administrative
a. Clerical • Historically: Large % of HR resp
b. Timesheets • Trend: Reduced % of HR responsibilities due to HRIS + Outsourcing + Shared Services
c. Payroll
2. Operational
a. Planning 5 Criteria of the HR Profession
b. Implementation 1. Professional Association
c. Evaluation a. SHRM (Society for HR Management)
d. EE Advocate formerly known as ASPA (American
i. EEO Compliance Society for Personnel Administration
ii. Career Counseling 2. Ethics Code
iii. EAP 3. Research
iv. EE Relations
4. Body of Knowledge
v. Ethics
vi. Work-Life Issues 5. Certification
3. Strategic
a. Proactive planning to support business goals
b. Organizational Design
c. Develop strategic: Compensation, Benefits, Performance Management 4 Mgmt Functions
d. Mergers, Acquisitions, Due Diligence, Audits, Project ROI 1. Planning
2. Organizing
SPHR ONLY: Evolving HR Issues 3. Leading
1. Workforce Demographics – more women, diversity + aging workers 4. Controlling
2. Shift from manufacturing to knowledge economy
3. Offshore globalization
4. Growth in contingency, outsourced or part time workers
5. 24/7 Workday
6. Centralization into HR Service Centers

Project Mgmt Components:

Outsourcing Process
1. Statement of Work – description
2. Work Breakdown Structure (WBS) 1. Conduct a needs analysis
a. PERT Chart – shows Critical Path 2. Define the budget
(mandatory order of tasks, one must 3. Create a Request for Proposal (RFP)
follow the other) 4. Send RFPs to contractors
i. Nodes=beginning/ending of 5. Evaluate contractor proposals
tasks 6. Select contractor
ii. Slack (aka Float) = does not 7. Negotiate the contract
fall on the critical path, 8. Project implementation
allows level resourcing 9. Project Evaluation
b. Gantt Chart – visual display of
start/end times for each task
3. Track Progress
a. Compare actual to predicted
i. Task start/end times Strategic Objective Planning Methods
ii. Budget Environmental Scanning
iii. Resources SWOT: Strengths, Weaknesses
b. Correct/Re-adjust Opportunities, Threats

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