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FACSIMILE TRANSMISSION

To All Bidders

From Feisol Sobeng

CP Operations manager, Upstream International Asia

Date 28 April 2011

Page 1 of 1

Sarawak Shell Berhad (71978-W) Locked Bag No.1 98009 Miri Sarawak, Malaysia

Tel: +60-85-452622 Fax: +60-85-456036

TENDER NO. TITLE SUBJECT

MY110000008

PROVISION OF HARDWARE AND SYSTEM SOFTWARE MAINTENANCE SUPPORT SERVICES TENDER BULLETIN NO.1

We refer to a query received in respect of the subject tender requesting for further informalionof tne.followings>

SECTION D - SECTION III - SCHEDULE OF PRICES

Question:

For all equipments listed, HP & IBM Servers, please provide the Specifications/Configurations of the servers and their relevant part numbers e.g. processor speed, Hard disk drive, RAM, etc. The information is required in order to provide the best pricing.

Response:

Please be informed that we have provided the required information in the amended copy of the attached Section D - Section III - Schedule of Prices. Please use this latest version of Section III - Schedule of Prices where we have also made the following changes i.e.

(1) Table 1 - IBM Equipment Maintenance

• Th e total numbers of items are now reduced from 13 to 11.

• There are also changes to the model number.

(2) Table 2 - HP Equipment Maintenance

• We have removed 13 items and added on another 24 items. The total numbers of items are now 67 instead of- 56.

• There are also changes to the serial number to Item No. 12, 13 and 43.

• Please note that for those items marked with asterisk (*) in Table 2, the equipment may be relocated to other locations as shown in Table 2A. Kindly also indicate the applicable rates for the equipment which are located in the locations as shown in Table 2A irrespective of whether the rates will be the same as quoted in Table 2. .

• For HP equipment that are not in HP Asia-Pac databases, please proceed to obtain the equipment information from either HP Europe or HP America. The initial purchasing of the equipment was not restricted to Asia-Pac region.

Please stamp your company chop here.

Please acknowledge receipt of this Tender Bulletin No.1 by return fax to the undersigned.

Yours faithfully,

For SARAWAK SHELL BERHAD

S,sAjHEll PETROLEUM COMPANY UMITED

F ~~NG

CP 0 erations Manager, Upstream International Asia (FUll Y)

Return Fax To Acknowledge Receipt:

I acknowledge receipt of your Tender Bulletin No.1 [TN MY11 0000008].

NAME: ..

..

To: FUI/CY/SKA

DATE: ..

TENDER NO. MY110000008

SCHEDULE OF PRICES

SECTION III

SCHEDULE OF PRICES (AMENDED C PY)

TENDER NO. MY11 0000008

SCHEDULE OF PRICES

SECTION III

TABLE OF CONTENTS

CLAUSE DESCRIPTION PAGE

1. GENERAL PROVISIONS SIII-1
2. RATES FOR HARDWARE MAINTENANCE AND SUPPORT SERVICES SIII-2
(TABLE 1 & TABLE 2)
3. RATES FOR TECHNICAL SUPPORT SERVICES ON CALL-OUT BASIS SIII-3
(TABLE 3)
4. SUMMARY OF RATES AND PRICES SIII-3
5. LIST OF DETAILED TABLES OF RATES AND PRICES
TABLE 1 -IBM EQUIPMENT MAINTENANCE SIII-4
TABLE 2 - HP EQUIPMENT MAINTENANCE SIII-5
TABLE 3 - TECHNICAL SUPPORT SERVICES (ON CALL-OUT BASIS) SIII-8
6. EARLY PAYMENT DISCOUNT SIII-9 TENDER NO. MY110000008

SCHEDULE OF PRICES

SECTION '"

1. GENERAL PROVISIONS

1.1 Provided always that the Contractor shall perform and observe its obligations under this Contract, the Company shall pay the Contractor in accordance with the relevant rates and prices as stated in this Section 111- Schedule of Prices herein.

1.2 All Rates and Prices contained in Section III - Schedule of Prices shall remain firm for the duration of the Contract and any extension thereafter in respect of all Scope performed and services provided under this Contract. All rates and prices are deemed to provide for any and all fluctuations and changes within or not within the control of the Contractor, in all costs incurred, directly or indirectly in performing the Scope under this Contract.

1.3 All rates and prices are stated in Ringgit Malaysia (RM).

1.4 Except where it is expressly provided that an obligation shall be performed at the cost of the Company, all things required to be supplied or performed by the Contractor under the Contract shall be at the cost of the Contractor and deemed to be included in this Section III - Schedule of Prices.

1.5 Unless otherwise expressly stated herein, all rates and prices are fully inclusive of all of the Contractor's costs, overheads and profit incurred in the execution and completion of the Scope and in fulfilling all obligations and liabilities of the Contractor under the Contract, including but not necessarily limited to the following:

1.5.1 All management, supervision and labour and all costs associated therewith including salaries, wages, holiday pay, sick pay, bonuses, fringe benefits, payroll burdens, traveling time, expenses, fares, transport, subsistence, allowances, accommodation, training, safety and protective clothing and the like.

1.5.2 All office and worksite establishments and all cost associated therewith including administration, security, secretarial services, utilities, telephones, telex, facsimile, computers and the like.

1.5.3 All materials and software and all costs associated therewith including installation! testing support, technical support, software maintenance support, transportation, (including shipping), delivery, storage, protection, handling, loading, offloading, inspection, testing, procurement, expediting, insurances, taxes, service tax, customs duties, import duties, port dues and the like.

1.5.4 All mechanical and weather downtime, unless specified otherwise.

1.5.5 All other direct and indirect costs including financing, insurances, contributions to overheads, administration, profit and the like.

1.5.6 Complying with all statutory requirements, Government Regulations and the Company's Health, Safety and Environment Regulations.

1.5.7 All other Scope items and services required by the Contract and not expressly itemised herein.

1.5.8 Arranging and maintaining during the duration of the Contract all insurance to be provided by the Contractor.

1.6 The Contractor shall be responsible for complying with any applicable immigration and custom requirements including obtaining any necessary work permit and visa (if applicable).

8111·1

TENDER NO. MY110000008

SCHEDULE OF PRICES

SECTION III

1.7 Withholding Tax

(a) Withholding Tax is not applicable under the following circumstances:-

(i) Services provided outside of Malaysia by any contractor (Malaysian resident or non-Malaysian resident).

(ii) Services provided within Malaysia by a Malaysian resident contractor.

(b) Withholding Tax is applicable under the following circumstances: -

(i) Services provided within Malaysia by a non-Malaysian resident contractor for a period not exceeding 6 months.

(1) Services provided within Malaysia by a non-Malaysian resident contractor for a period exceeding 6 months. In this instance the Contractor should seek independent tax advice.

1.8 . Unless otherwise provided for in the Contract, no other payments shall be due by the Company to the Contractor other than those specifically mentioned in Section III - Schedule of Prices.

1.9 All payments to the Contractor by the Company under the terms of this Contract shall be in Ringgit Malaysia (RM) only.

1.10 The Company does not guarantee the quantity and continuity of work to be carried out under this Contract period.

2. RATES FOR HARDWARE MAINTENANCE AND SUPPORT SERVICES (TABLE 1 & TABLE 2)

2.1 The Monthly Maintenance Rates shall include all costs associated with the Scope as defined in Section IV - Scope Description in this Contract.

2.2 The Monthly Maintenance Rates shall include, but are not limited to, packing, shipping and any storage of spare parts at any Contractor's designated sites and required test and diagnostic equipment and software, all taxes, duties, and overheads associated therewith, necessary to maintain, supply equipment/software upgrades to the required standards.

2.3 The Monthly Maintenance Rates shall specifically include all costs relating to any support engineer, support technician or other personnel required to perform the maintenance and support services. The Monthly Maintenance Fees shall be deemed to include the cost of two (2) Support Engineers to be based in Miri/Lutong for the duration of the Contract.

2.4 The Monthly Maintenance Rates shall be deemed specifically to include any required support, advice, consultation from the Contractor's principal, head offices, equipment/computer vendors and the like.

2.5 Any figures/quantities (if any) specified in Table 1 and 2 herein are mere estimates and should not be construedlinterpreted as a guarantee of quantity or continuity of work by the Company. The Company reserves the right to increase or decrease these quantities at its sole discretion.

2.6 All payment shall be made on a monthly basis on correct invoices as maybe verified by the Company Representative and/or his deputy.

SIII-2

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TENDER NO. MY11 0000008

SCHEDULE OF PRICES

SECTION III

3. RATES FOR TECHNICAL SUPPORT SERVICES ON CALL-OUT BASIS (TABLE 3)

3.1 The Company shall compensate the Contractor for additional Technical Support services, requested in writing in accordance with the all-inclusive hourly rate as provided in Table 3 below on a call-out basis as and when required by the Company.

3.2 The Technical Support Service hourly rate as provided in Table 3 below shall be applicable to any work undertaken for hardware and system software in any SSB/SSPC's locations i.e, Lutong, Miri, Bintulu, Labuan, Kota Kinabalu, Kuala Lumpur, offshore or any other SSB/SSPC locations as required by the Company which is outside the Scope of Work for hardware/equipment listed in Table 1 and 2 i.e. when the unit rates for the hardware/equipment maintenance listed in Table 1 and 2 contained in this Section III - Schedule of Prices are not applicable.

3.3 The All-Inclusive Hourly Rate quoted in Table 3 shall include, but not limited to, all costs including mobilization and demobilization of personnel & equipment, excess luggage, accommodation, local transportation, allowance, airfare, salaries, other miscellaneous expenses, administrative cost, all taxes, EPF, overhead and profit.

3.4 Payment shall be made upon full completion of work. Support Engineers provided by the Contractor shall be fully qualified and experienced as specified in Clause 11.2 of Section IV - Scope Description.

3.5 Any replacement of parts required as a result of the Technical Support Services will be reimbursed at costs upon receipt of documentary evidence.

4. SUMMARY OF RATES AND PRICES:

4.1 TABLE 1 -IBM Equipment Maintenance

4.2 TABLE 2 - HP Equipment Maintenance

4.3 TABLE 3 - Technical Support Services (on Call-Out Basis)

8111-3

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TENDER NO. MY110000008

SCHEDULE OF PRICES

SECTION III

5. LIST OF DETAILED TABLES OF RATES AND PRICES:

TABLE 1 -IBM EQUIPMENT MAINTENANCE

Monthly Maintenance
Qty Unit Rate
Item location Model No. Serial No. RAM Harddisk Start Date (Unit) (RM)
1 lutong IBMx3850 99C8772 32185 MB 58GB 1-Nov-11 1
2 lutong IBM x3850 99C8769 32185 MB 58GB 1-Nov-11 1
3 lutong IBM x3850 99C8770 32185 MB 58GB 1-Nov-11 1
4 lutong IBM x3850 99C8771 32185 MB 34GB 1-Nov-11 1
5 lutong IBM x3850 99C8768 32184 MB 58GB 1-Nov-11 1
6 lutong IBM x3550 99P6148 7970 MB 59GB 1-Nov-11 1
7 lut6ng IBM x3550 99P6147 7970 MB 59GB 1-Nov-11 1
8 lutong IBM x3550 99P6152 16026 MB 11 GB 1-Nov-11 1
9 lutong IBM x3550 99P6150 16026 MB 11 GB 1-Nov-11 1
10 Lutong IBM x3550 99P6151 16026 MB 11 GB 1-Nov-11 1
11 Lutong IBM x3550 99K2838 7970 MB 59GB 1-Nov-11 1
Total: 11 SIII-4

•

TENDER NO. MY110000008

SCHEDULE OF PRICES

SECTION III

TABLE 2 - HP EQUIPMENT MAINTENANCE

Monthly
Maintenance
HID Memory Qty Unit Rate
Item Location Model No. Serial No. Part No. size size Start Date (Unit) (RM)
1 Lutong* HP Proliant DL380 G2 7234JZG20671 378740-371 36GB 2GB 1-Nov-11 1
2 Lutong* HP Proliant DL380 G3 802MLDG21L 301111-371 72GB 2GB 1-Nov-11 1
3 Lutong' HP Proliant DL380 G3 802LLDG21L 301111-371 72GB 2GB 1-Nov-11 1
4 Lutong* HP Proliant DL380 G4 SGH502XOWY 378740-371 72GB 524MB & 1-Nov-11 1
1GB
5 Lutong* HP Proliant DL380 G4 SGH528X1PP 378740-371 72GB 1GB 1-Nov-11 1
6 Lutong HP Proliant ML370 G4 SGH548X16G 311133-371 72GB 1GB 1-Nov-11 1
7 Lutong HP Proliant DL380 G3 HOWPLDN11B 301111-371 146GB 2GB & 1-Nov-11 1
1GB
8 Lutong HP Proliant DL380 G3 HKJ1LJC138 301111-371 72GB 1GB 1-Nov-11 1
9 Lutong HP Prollant DL380 G4 SGH528X1PR 378740-371 72GB 1GB 1-Nov-11 1
10 Lutong HP Proliant DL380 G4 SGH541XF7 378740-371 72GB 524MB 1-Nov-11 1
11 Lutong HP Prolian! DL380 G4 SGH541X1FC 378740-371 146GB 2GB 1-Nov-11 1
12 Lutong HP Proliant DL580 7116DYV10028 282467-001 36GB 2GB 1-Nov-11 1
13 Lutong HP Proliant DL580R 7107DYT10159 282467-001 36GB 2GB 1-Nov-11 1
14 Lutong HP Proliant ML330 G3 T008LNH74D 353093-372 36GB 1GB 1-Nov-11 1
146GB 524MB &
15 Lutong' HP Proliant DL380 G4 GB8636KS2D 378740-371 & 1GB 1-Nov-11 1
300GB
146GB 524MB &
16 Lutong* HP Proliant DL380 G4 GB8636KS2S 378740-371 & 1GB 1-Nov-11 1
300GB
17 Lutong HP Proliant DL380 G4 CNG641S112 378740-371 146GB 524MB 1·Nov-11 1
18 Lutong HP Prollant DL385 G2 SGH7071XYH 432195-371 146GB 1GB 1-Nov-11 1
19 RTOC HP Proliant DL360 G4P CN763800LG 376237-371 72.8G 2GB 1-Nov-11 1
Lutong_ B
20 RTOC HP Proliant DL360 G4P CN763900PI 376237-371 72.8G 2GB 1-Nov-11 1
Lutong_ B
21 RTOC HP Proliant DL360 G4P CN763301GD 376237-371 72.8G 2GB 1-Nov-11 1
Lutong B
22 RTOC HP Proliant DL360 G4P TWT61500JA 376237-371 72.8G 2GB 1-Nov-11 1
Lutong B
23 RTOC HP Proliant DL360 G4P TWT61500J7 376237-371 72.8G 2GB 1-Nov-11 1
Lutong B
24 RTOC HP Proliant DL360 G4P TWT61500JD 376237-371 72.8G 2GB 1-Nov-11 1
Lutong B
25 RTOC HP Protian! DL360 G4P TWT54000EL 354572-371 72.8G 2GB 1-Nov-11 1
Lu!ong B
26 RTOC HP Prolian! DL360 G4P TWT54000EN 354572-371 72.8G 2GB 1-Nov-11 1
Lutong_ B
27 RTOC HP Proliant DL360 G4P TWT54000EK 354572-371 72.8G 2GB 1-Nov-11 1
Lutong B
28 RTOC HP Prollant DL360 G4P TWT54000EJ 354572-371 72.8G 2GB 1-Nov-11 1
Lulong B SIII-5

TENDER NO. MY110000008

SCHEDULE OF PRICES

SECTION III

TABLE 2 - HP EQUIPMENT MAINTENANCE (CONT'D)

Monthly
Maintenance
HID Memory Qly UnilRate
Item Location Model No. Serial No. Part No. size size Start Date (Unit) (RM)
29 RTOC HP Proliant DL360 G4P TWT54000EH 354572-371 72.8G 2G8 1-Nov-11 1
Lutong B
30 RTOC HP Proliant DL360 G4P TWT54000EM 3545]2.371 72.8G 2G8 1-Nov- 11 1
Lutong 8
31 RTCC HP Proliant DL360 G4P TWT54000EG 354572-371 72.8G 2G8 1-Nov-11 1
Lutong B
32 RTOC HP Proliant DL380 G4 SGH540X09W 378738-371 72.8G 4GB 1-Nov-11 1
Lutonq 8
33 RTOC HP Proliant DL380 G4 SGH540X09U 378738-371 72.8G 4G8 1-Nov-11 1
Lutong 8
34 RTOC HP Proliant DL380 G5 SGH811FP5X 4183-14-371 72.8G 12GB 1-Nov-11 1
lutonq B
35 RTCC HP StorageWorks 3CL904R984 481341-001 300GB 13-Feb-12 1
Lutong MSA2000 3CL9048001 -
36 Lutong* HP Ultrium 460 Internal HUL5L02188 Q1518A - - 1-Jan-12 1
Tape Drive - Q1518A
37 E11 HP Proliant ML370 G4 SGH548X16K 311133-371 72GB 2GB 1-Nov-11 1
Platform#
38 F23 HP Proliant ML370 G4 SGH548X16H 311133-371 72G8 2GB 1-Nov-11 1
Platform#
39 F6 HP Proliant ML370 G4 SGH548X16B 311133-371 72GB 2GB 1-Nov-11 1
Platform#
40 Lutong* HP Proliant DL380 G4 GB8548RTLH 381378-B21 146GB 4GB 1-Nov-11 1
41 Lutong* HP Proliant DL380 G4 GB8548RTLJ 381378-B21 146G8 4GB 1-Nov-11 1
42 M1 HP Proliant ML370 G4 SGH548X16E 311133-371 72GB 2GB 1-Nov-11 1
Platform#
43 M3 HP Proliant ML370 G4 SGH548X16J 311133-371 72GB 2GB 1-Nov-11 1
Platform#
44 Lutong* HP Proliant ML370 G4 SGH548X16C 311133-371 72GB 2GB 1-Nov-11 1
45 Lutong HP Proliant DL580 G3 SGH550X1Y6 364634-371 146GB 1GB 1-Nov-11 1
St
46 Joseph HP Proliant DL380 G4 SGH550XOZY 378740-371 72GB 1GB 1-Nov-11 1
Platform#
47 Lutong HP Proliant DL380 G4 SGH748C7SR 432195-371 146GB 1GB 1-Nov-11 1
48 Lutong HP Proliant DL380 G4 SGH748C7ST 432195-371 146GB 1GB 1-Nov-11 1
South
49 Furious HP Proliant DL380 G4 SGH550X20Y 378740-371 72GB 1GB 1-Nov-11 1
Platform#
50 Lutong • HP Pro!iant DL380 G4 SGH550X210 378740-371 72GB 1GB 1-Nov-11 1
51 Kinabalu HP Proliant DL380 G4 SGH550X211 378740-371 72GB 1GB 1-Nov-11 1
Platform#
52 Barton HP Proliant DL380 G4 SGH550X1XE 379910-371 72GB 524MB 1-Nov-11 1
Platform#
53 Lutong * HP Proliant DL380 G4 SGH608X3KO 378740-371 146GB 1G8 1-Nov-11 1
54 Lutong • HP Proliant DL380 G4 SGH608X3K3 378740-371 146G8 1GB 1-Nov-11 1
55 Lutong HP Proliant DL385 G2 SGH7071XYF 432195-371 146GB 1GB 1-Nov-11 1
56 Lutong HP Proliant DL380 G4 SGH608X3K4 378740-371 72GB 1GB 1-Nov-11 1 SIII-6

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r-·--- ---.~-- .. --- ---

TENDER NO. MY11 0000008

SCHEDULE OF PRICES

SECTION III

TABLE 2 - HP EQUIPMENT MAINTENANCE (CONT'D)

Monthly
Maintenance
HID Memory Qty Unit Rate
Item Location Model No. Serial No. Part No. size size Start Date tUnit) (RM)
57 Lutong' HP Proliant DL380 G4 SGH639X1XU 378740-371 72GB 1GB 1-Nov-11 1
146GB
58 Lutong • HP Proliant DL380 G4 SGH639X1Y4 378740-371 & 1GB 1-Nov-11 1
300GB
59 Lutong • HP Proliant DL380 G4 SGH639X1Y5 378740-371 146GB 1GB 1-Nov-11 1
60 Lutong HP Proliant DL380 G5 SGH7235JCR 433525-371 146GB 1GB& 1-Nov-11 1
2GB
61 Lutong HP Proliant DL380 G4 SGH550X20Z 378740-371 72GB 1GB 1-Nov-11 1
62 Lutong HP Proliant DL380 G4 SGH608X3K1 378740-371 146GB 2GB 1-Nov-11 1
63 Lutorig • HP Proliant DL380 G5 SGH823XDEF 433525-371 146GB 1GB& 1-Nov-11 1
300GB 2GB
64 Lutong * HP Proliant DL380 G5 SGH823XDEH 433525-371 146GB 1GB& 1-Nov-11 1
300GB 2GB
65 RTOC HP Proliant DL385 G5 SGH841XWSC 449764-371 146G 16GB 1-Dec-11 1
Lutong
66 RTDe HP Proliant DL385 G5 SGH841XWSA 449764-371 146G 16GB 1-Dec-11 1
Lutong
67 RTDC HP Prollan! DL385 G5 SGH841XWSD 449764-371 146G 16GB 1·0ec-11 1
Lutong
TOTAL: 67 Note:

# For Items 37, 38, 39, 42, 43, 46, 49, 51 & 52 in Table 2 above, the equipment are located on offshore platforms in Sarawak and Sabah Waters. The Contractor Personnel are required to travel to these platforms via Shell provided Transport. The Contractor Personnel are required to have valid Safety passport and HUET/BOSET certification.

* For Items 1, 2, 3, 4, 5, 15, 16, 36, 40, 41, 44, 50, 53, 54, 57, 58, 59, 63 & 64 in Table 2 above, the equipment may be relocated to the locations as shown in Table 2A below. In the event that the equipment are in the locations as shown below, the rates applicable will be as follows:

TABLE 2A

Monthly
Maintenance
HID Memory Qty Unit Rate
Item Location Model No. Serial No. Part No. size size Start Date (Unit) (RM)
1 BDee HP Proliant DL380 G2 7234JZG20671 378740·371 36GB 2GB 1-Nov-11 1
Bintulu'
2 BDCC HP Proliant DL380 G3 802MLDG21L 301111-371 72GB 2GB 1-Nov·11 1
Bintulu*
3 BDCC HP Proliant DL380 G3 802LLDG21L 301111-371 72GB 2GB 1-Nov-11 1
Bintulu'
4 BDec HP Proliant DL380 G4 SGH502XOWY 378740-371 72GB 524MB & 1-Nov-11 1
Bintulu' 1GB
5 BDee HP Proliant DL380 G4 SGH528X1PP 378740-371 72GB 1GB 1-Nov-11 1
Bintulu'
BDCC 146GB 524MB &
15 Bintulu' HP Proliant DL380 G4 GB8636KS2D 378740-371 & 1GB 1-Nov·11 1
300GB SIII-7

TENDER NO. MY110000008

SCHEDULE OF PRICES

SECTION III

TABLE 2A (CONT'D)

Monthly
Maintenance
HID Memory Qty Unit Rate
Item Location Model No. Serial No. Part No. size size Start Date (Unit) (RM)
socc 146GB 524MB &
16 Bintulu* HP Proliant DL380 G4 GB8636KS2S 378740-371 & 1GB 1-Nov-11 1
300GB
36 BOee HP Ultrium 460 Interna! HUL5L02188 Q1518A 1-Jan-12 1
Bintulu* Tape Drive - Q1518A - -
40 LlF HP Proliant DL380 G4 GB8548RTLH 381378-B21 146GB 4GB 1-Nov-11 1
Labuan*
41 LlF HP Proliant DL380 G4 GB8548RTLJ 381378-B21 146GB 4GB 1-Nov-11 1
Labuan*
44 Boee HP Proliant ML370 G4 SGH548X16e 311133-371 72GB 2GB 1-Nov-11 1
Bintulu*
50 LlF HP Proliant DL380 G4 SGH550X210 378740-371 72GB 1GB 1-Nov-11 1
Labuan*
53 BOee HP Proliant DL380 G4 SGH608X3KO 378740-371 146GB 1GB 1-Nov-11 1
Bintulu*
54 Boee HP Proliant DL380 G4 SGH608X3K3 378740-371 146GB 1GB 1-Nov-11 1
Bintulu*
57 LlF PROLIANT DL380 G4 SGH639X1XU 378740-371 72GB 1GB 1-Nov-11 1
Labuan*
LlF 146GB
58 Labuan* PROLIANT DL380 G4 SGH639X1Y4 378740-371 & 1GB 1-Nov-11 1
300GB
59 UF PROLIANT DL380 G4 SGH639X1Y5 378740-371 146GB 1GB 1-Nov-11 1
Labuan*
63 Boee PROLlANT DL380 G5 SGH823XDEF 433525-371 146GB 1GB& 1-Nov-11 1
8intulu* 300GB 2GB
64 BOee PROLlANT DL380 G5 SGH823XDEH 433525-371 146GB 1GB& 1-Nov-11 1
Bintulu* 300GB 2GB TABLE 3 - TECHNICAL SUPPORT SERVICES (ON CALL-OUT BASIS)

Estimated All-inclusive
No. of Man-Hours Call-Out Rate
On Call-Out Per Year Per Hour
Item Description (Hour) (RM)
1. Support Engineer 280* Note:

*The man-hours as shown above are just an estimate and should not be construed or interpreted as a guarantee of quantity or continuity of work by the Company.

Item Description Total (RM)
2. Replacement of Parts for hardware/equipment as and when Cost reimbursable
required on call-out basis. (based on original invoices) (i) The hourly rate as specified for Item 1 of Table 3 above is nett price to the Company and is allinclusive as defined in Clause 3.3 above.

(ii) Any replacement of parts required as a result of these call-out services at the Company's offices will be reimbursed at costs upon receipt of documentary evidence. Any other expenses not stipulated as per the above, shall be paid by the Contractor.

SIII-8

TENDER NO. MY110000008

SCHEDULE OF PRICES

SECTION III

6. EARLY PAYMENT DISCOUNT

A discount is applicable as set out below if payment is made within fifteen (15) days of receipt by Company of a properly prepared invoice.

Description % discount of invoice value
Payment by Company to Contractor within fifteen
(15) days of receipt of a properly prepared invoice. SIII·9