Doorstep Banking Services

Salient Features of Doorstep Banking Services (safe & secure) :

Bank is offering the DSBS to its customers (Individual /Non Individual/Corporate) who
are interested to avail the said services, for pick up of cash and delivery of cash from the
door step of customer:

The services are to be offered only to those customers in whose case proper KYC
procedures have been followed. The service should be offered either at the residence or
at the office of the customer.

Customers will be pre-registered for this scheme. An agreement will be entered into with
customer.

The DSBS include:

i. Pick up of Cash - Maximum Limit upto Rs. 2.00 crores

ii. Delivery of cash against cheques received at the counter or through Fax
– Maximum Limit Rs. 50 lacs.

iii. Pickup instruments (like cheques, drafts/Pay orders, dividend warrants etc. for
clearing) This shall be offered as a complimentary facility to customers
simultaneously alongwith cash pick up for which no charges to be paid.

Following three type of options are available for Cash pick-up & delivery

(i) On Call Service

(ii) Beat Pick up Service.
(iii) Free of Cost option

Customer may opt for one of the options.

(i) On Call Service option:

The customer shall inform the bank of pick up/delivery of cash required, over
telephone/FAX on letter head.

(ii) Beat Pick up Service option:

The representative of the Service Provider shall visit the customer on daily
basis or on frequency requested by the customer.

(iii) ‘Free of Cost’ Option –

This option is to be provided to those customers who are not ready to pay
the Security Agency charges and agree to keep higher current account
agreed balance.

The services are to be offered within the business hours of the bank.

Customers account will be Credited/Debited on the same day in case of pickup of Cash
and delivery of cash facility under DSBS.
Benefits of Door Step Banking Scheme:

Advantage to Customer :

 Customer are not required to visit the branch for deposit/withdraw of cash under
this scheme.
 High security in pick up of cash and Delivery of Cash
 Timely pick up of cash at door step of customer
 Less Bank Charges
 No Inter sol charges

For further details and latest information, please visit our nearest branch
OR contact at
Toll Free No: 1800 180 2222;
OR Landline Number 0120 249 0000