Professional Documents
Culture Documents
- Dreams
Divide and
Rule!!
UTTERLY
‘PUN’ACIOUS: The story
of naughty girl turning 43
Global supply chain & pre-
sent scenario
Should Air India go pri-
vate?
Caught In A Bubble
-Regards
Team Domination
- Dishant Hans - Jagmohan Chopra
- Nikhil Reddy
- Chetna Yadav
- Paresh Kulkarni
DoMS, IIT Roorkee
DoMS, IIT Roorkee
Chetna.yadav07@gmail.com
pareshkulkarni1@gmail.com
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DIVIDE AND RULE AND BIZZ OF BRANDS
Page 4
“Can I have an ‘ordinary’ room facing the sea people wanting simple, ordinary things. Days of
please?” I asked the receptionist while checking ordinary AC and non-AC rooms in hotels are over.
into a hotel in Mumbai on an assignment. He
clicked on his computer and said “Yes Sir, we do Dividing the market into smaller segments is not lim-
ited to hotels. Markets for clothing, footwear, food,
Perspective
an ordinary professor on an ordinary budget, what same path. Gone are days of the white Fred Perry T-
will I do with a superior room?” “Our superior shirt with that famous green crest which you could
room, Sir, is actually an ordinary room. We have wear to any game in school or college, be it football,
named it superior because it is better than what hockey, cricket or tennis. We could even meet our girl
we used to offer some time back. Otherwise, it is friend in the evening outside Sarojini Bhawan during
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the lowest category room in our hotel. Should I our Roorkee days wearing a Fred Perry and nine out
book one for you?” of ten, she’d be impressed. The same was true of
shoes. Everybody wore the same white canvas shoes
Were it not for the affable front office manager, without complaining of pain in their soles or ankles,
the discussion would have gone on for hours. He like present day athletes. Even Ramanathan Krishnan
was kind enough to explain that days of ordinary and Jaideep Mukherjea wore the same during their
rooms in hotels were over. These were days of su- heyday at Wimbledon. Not anymore. Nowadays you
Qutopia
perior rooms, deluxe rooms, imperial rooms, club have separate shoes for walking, jogging, running and
rooms, executive suites, luxury suites, grand luxury jumping, not to talk of separate shoes for every sport.
suites and grand presidential suites, the last one Fred Perry T-shirts and canvas shoes were buried long
tailored to meet the requirements of heads of time back.
state and celebrities. Each cate-
gory of rooms was targeted at a Clothes too have moved a long
Elite Talks
niche market and offered some- way up from the white shirt and
below, said the manager. Why office or party. These are days of
rooms, even hotels are today high street, luxury and boutique
tels, heritage hotels, boutique hotels and resort days of tailor made garments are gone. Were it not
hotels. Thanks to MNC’s; nothing is targeted at for Sam, our 26 year old son, I would have never
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DIVIDE AND RULE AND BIZZ OF BRANDS
Page 5
known there were categories of clothing above high to express their social status. Same is true of cars.
street also. If there were, then why high street So much has happened while I’ve been sleeping, I
clothing should be called high street? Why the next thought to myself.
category isn’t called high street? Doesn’t height
Has dividing the market into smaller niches really
Perspective
of the mezzanine floor, first floor is no longer situ- speed with which well-known brands are withdraw-
ated fifteen feet above the ground, the way it used ing from the Indian market are an indication, it does-
to be. Now you have to climb the lower ground n’t seem so. Then, would it be wise for companies to
floor, upper ground floor and the mezzanine floor switch back to mass marketing by making products
before you reach the first. Times have changed. Bar- that cater to the needs of large chunks of people?
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ber shops have become salons, gymnasiums have Will the days of Fred Perry T-shirts and canvas shoes
become spas and tailors have become fashion de- be back? Will the neighborhood tailor, barber and
signers. I am told people no longer buy watches to cobbler be back in contention? Let’s wait and see.
- Jagmohan Chopra
Qutopia
Freelance Writer
jagmchopra@yahoo.co.in
Elite Talks
CRICKET
UTTERLY ‘PUN’ACIOUS: THE STORY AND GIRL
OF NAUGHTY BIZZTURNING
OF BRANDS
43
Page 6
Though table butter is not an ethnic Indian dairy bears. The butter, which had been launched in 1945,
product, Amul single-handedly managed to build the had a staid, boring image, primarily because the ear-
category, and that is still growing, all be- lier advertising agency which was in
cause a thumb sized girl climbed on the charge of the account preferred to stick
Perspective
hoardings humming “utterly butterly deli- to routine, corporate ads. The account
cious AMUL”, some forty years back. was then clinched by Sylvester da Cunha
who decided it was the time for a change
Round eyed, chubby cheeked, winking at you, from and then was born a star- a ‘pun’ loving star – who
strategically placed hoardings at many traffic light with her bold tongue-in-cheek topical made way di-
she is the Amul moppet. Commenting jovially on the rectly into the hearts of million.
latest news or current events the pun in her words
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has been popular. Amul uses outdoor advertising Otherwise an epitome of India’s largest food brand, it
strategy ( on billboards), with a humorous take on is interesting to note that the Amul girl has always
current events updating it frequently. The ads cover been flying high on the hoardings but never seen on
a wide spectrum of issues, from the Indian-loved- television. Reason being simple. Creativity cannot be
sport cricket to the Bombay Floods, Indo-Pak Wars, easily translated from one media to another. The ad-
Movie Stars to terrorist attacks. Be it the recent one vertisements are created in different languages and
on India’s poor performance against South Africa or pertain to the geographical region they are put in.
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about the year full of scams or the IPL auctions their Every kind of media has different attributes. The need
subtle humor brings smile for everyone. I am no ad- is to focus on that particular media, which brings
vertising guru but being a mango person I can claim maximum recognition & effectiveness to the brand.
that these dynamic ads can always tease laughter
out of general public. The history can be traced back Amul’s advertising strategy has followed the concept
to1967 when the first hoarding of Amul came up in of ‘Umbrella Branding.’ Amul is the common brand
Elite Talks
Bombay (now Mumbai) and became an instant hit, name for most of its products across categories.
especially with housewives. According to the man Therefore the Amul girl has also been used to adver-
behind the Amul girl, Sylvester da Cunha (founder of tise Amul ghee and milk.
daCunha Communications), “We needed a girl who
would make her way into a housewife’s heart.”Forty But now diminishing billboard sites seem to be posing
years hence, the bubbly Amul girl has found her way a challenge for the brand built through the Outdoor
directly into the Guinness Book of World Records for Hoardings. Therefore to stay visible the company is re
the longest running campaign ever with Smokey jiggling its media plans. They have started shifting to
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UTTERLY ‘PUN’ACIOUS: THE STORY AND GIRL
OF NAUGHTY BIZZTURNING
OF BRANDS
43
Page 7
print media and are also experimenting with digital Gujarat Cooperative Milk Marketing Federation
media. Few critics claim that Amul is losing on visibil- (GCMMF) has grown to capture 86 per cent share of
ity and is now all about point of purchase advertis- the market.It is an excellent example of a company
ing. Morover it is said that these ads aim at the ur- making the optimal utilisation of media to promote
Perspective
ban English speaking population only. Though there its products. With advertising and marketing expen-
may be some truth in it but the fact is that riding on ditures amounting to less than one percent of its
eye-catching hoardings the table butter brand from total revenues, it is indeed, The Taste of India.
- Chetna Yadav
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Page 8
Globalization has impacted our every walk of life, our busi- impact on the supply chain for any industry. A natural ca-
ness & industries are now no more geographically limited lamity like the recent devastating earthquake in Japan has
but resource capacity is. Many industries like the high tech- put more pressure on the supply side of the value chain for
nology industry are experiencing shorter life cycles for electronic and automobile sector across the globe. Political
product. Hence the functions like demand forecasting, en- unrest in Mideast countries like Libya, Egypt, Syria, has sky-
Perspective
suring & regulating the supply of resources, & calculating rocketed the prices of crude oil above $ 120 per barrel.
the risks in supply chain management become very critical. Forcing companies to invest more in transportation cost
Global demands, availability of resources & economic ad- reduction initiatives at the opportunity cost of developing/
vantage of a particular location compelled industries to integrating weak components of existing supply chain. The
have supply chain with globe as the limit. rise in the piracy in high seas have increased the risk of loss
of human life and materials, calling for more piracy risk sur-
Global supply chain started with developed countries capi- charge and insurance premium costs paid by the companies
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talizing on the benefits of low labor & material costs in de- to mitigate or insure against the piracy risk. Competitive
veloping nations. Later, developing nations showed remark- green initiatives & upcoming stringent environmental
able progress, economic growth & started producing and norms are driving, not just Fortune 500, but all companies
demanding more developed products. This created demand to cut their profit margins and invest that amount in green
& supply points to be present all over the globe for many technologies for a sustainable globe.
industries, creating more opportunities for growth. At the
same time, it created more challenges to manage such In spite of all, the present dynamic scenario can be viewed
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a time span, shorter product life cycles possess new chal- of the value chain must be fully integrated & utilized to
lenges like meeting customers ever changing demands; cus- maintain sustainable growth rates.
tomer loyalty; maintaining /accelerating growth in terms of
profits & market share; operate with limited resources. For
such dynamic requirements, functions like forecasting, sup-
plier relations management, customer relationship man- - Paresh Kulkarni
agement, research & development need to be more com-
petitive & integrated. DoMS, IIT Roorkee
pareshkulkarni1@gmail.com
Various external environmental factors also have significant
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Should Air India AND BIZZ OF BRANDS
go private?
Page 9
Given its mammoth debts, operational inefficiencies, Was that the reason why, the erstwhile Tata Airlines and
often questioned employee accountability levels, poor other domestic carriers around that time were all force
service and hospitability, intermittent strikes by em- nationalized to form state-owned carriers Air India and
ployee unions, added apprehension due to frequent ac- Indian Airlines? The reason might be too broad for a nor-
Perspective
cidents and plummeting customer loyalty; should our mal citizen – like me – to understand the original motive
flag national carrier, Air India, be privatized? This, admit- of the then national government. However, an obvious
tedly, has long been the only question in the minds of intent of the government that stands out to me is that
many people. “every country should have its own state-owned flag
carrier”. I concur. That doesn’t mean the firm can just be
After the merger of Air India with Indian Airlines, there another government PSU, where employee jobs are
was a faint hope that the air carrier would be revived to guaranteed regardless of their efficiency levels, or it can
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life – because the huge network and fleet size of both make losses – that too beyond repair – in its operations,
the carriers combine together making its presence both or it can long live with its rather infamous customer ser-
in domestic and global arenas. Sadly though, the story vice; because the its business periphery doesn’t just con-
has proven otherwise. Air India has accumulated fine to India but fans out into all corners of the world.
Rs.13,300 crore losses since its merger with Indian Air- The point I’m trying to drive home is that Air India is not
lines in 2007. Before the merger, the losses reported by just a national air carrier; it carries our nation’s pride –
the two state-owned carriers were Rs.447.93 crore and which someone in near future might give a serious frown
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Rs.240.93 crore, respectively – as told in the Parliament at, considering the current state and future prospects of
by the aviation minister Mr.Vayalar Ravi in March 2011. our public airline – too. I wonder how many of us really
The firm has also taken Rs.40,000 crore long-term loans. prefer flying Air India, right now, given an option!
Until now, whatever have been the deeds of the airline Now with all this hullaballoo happening around, is Air
to see itself in soup of losses, huge costs and debts, the India really not attempting to do some repairing work?
Elite Talks
government of India has been backing it by infusing huge Surely, it is. For instance, as reported by Air India Ltd, it
funds into the airline – only to repeat the history. The trimmed down its operating loss by Rs.1,179 crore for
situation never seemed positive let alone promising. the period April 2010 to February 2011. According to
Knowing this jolly well, why is the government, by all them, Air India received 190 proposals from its employ-
means, trying to keep the airline for itself, after all? Ac- ees to cut costs and increase revenue, including printing
cording to me, the government has to rely on some of its ads on boarding passes, fuel-saving measures and selling
own firms to make regular earnings, apart from other holiday packages – meaning it is even involving its em-
sources like taxes (unfortunately though, government ployees to fix the situation.
has been feeding the airline to keep it alive!). Is that all?
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Should Air India AND BIZZ OF BRANDS
go private?
Page 10
The “lean” thinking has gotten into every corner of op- Privatization can be an ideology (for those who oppose
erations, so much so that even the thickness of the government and seek to reduce its size, role, and costs,
boarding passes has been reduced! Also, the seat occu- or for those who wish to encourage diversity, decentrali-
pancy factor and average yield has gone up by 1.5% and zation, and choice) or a tool of government (for those
Perspective
30 paisa. who see the private sector as more efficient, more flexi-
ble, and more innovative than the public sector)
Recent news is that, Air India would be undergoing finan- (Kamerman and Kahn, 1989; Gormley, 1991). Although
cial restructuring, in that a considerable chunk of short privatization in the most general sense involves a reduc-
term debts would be converted into long term debts, the tion in the role of government, the process carries differ-
result of which is that the national carrier’s annual debt ent implications depending on which function(s) of gov-
repayment burden will come down by around 42 per ernment are assigned to the private sector: financing;
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cent to Rs 700 crore from Rs 1,200 crore. Besides, there production or delivery of services; and monitoring or
is also news that the some part of the debt accumulated regulation (Kamerman and Kahn, 1989; LeGrand and
by the airline would be converted to equity. Even so, I Robinson, 1984).
think it is not the balance sheet but the management
culture where the root of the problem lies with. Even if Privatization may take many forms (Kamerman and
the restructuring exercise ends up taking out a very large Kahn, 1989; Gormley, 1994: Kettl, 1995), including:
portion of debt from the airline, there is no guarantee
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that Air India will start making money. All the efforts cur- Elimination of a public function and its reassignment to
rently are concentrated on clearing off its debts and be- the private sector for financial support as well as delivery
coming profitable seems only remotely possible at least (police, fire department, schools); opponents character-
in the near future. Now the discussion again boils down ize this as "load-shedding" (Bendick, 1989);
to – privatizing the firm!
Deregulation, that is, the elimination of government
Elite Talks
Rest of the things aside; will privatizing any public firm responsibility for setting standards and rules con-
do any good? It definitely has its own pros and cons – cerning a good or service (Gormley, 1996 and 1997);
“privatize the airline”. So, in an attempt to understand building, a sports stadium) to a private firm;
provider (food stamps) or a circumscribed list of pro- As I see it, the government doesn’t have to control the
viders (Medicaid; a child care voucher); operations of the airline or eliminate itself completely
from the firm either. The airline can still be a public
Franchising, that is, the establishment of a model by owned enterprise with an effectiveness and efficiency of
the public sector that is funded by a government a private firm. How? Am I being too optimistic by expect-
Perspective
agency, but implemented by approved private pro- ing that our government system in India would be func-
viders; and tioning ideally? No. If one goes through above forms of
privatization, he/she can find the answers – deregula-
Contracting, that is, government financing of ser- tion, franchising and contracting. A small SWOT analysis
vices, choice of service provider, and specification of of the airline would let us understand its actual standing.
various aspects of the services, laid out in a contract
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Strengths: Weaknesses:
Huge network Operational inefficiencies
Largest fleet size in the country Poor service
Government backing Employee unions
Low accountability
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Going back to basics, any individual or firm can always in it as possible. There can be a government repre-
live on its strengths by simultaneously working on its sented panel or committee, however, to review the
weaknesses to overcome threats and grab opportunities. progress of contracted work. The contractors – who
Same goes for Air India too. My submission on the topic should be veterans enough to know the industry in
“privatization of Air India” would be this: and out and handle challenges pertaining to it – ob-
viously have to be employed for top management
For managing the operations, private individuals roles, thus bringing and percolating professionalism
have to be contracted with as less government’s say in the organizational culture, improving
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Should Air India AND BIZZ OF BRANDS
go private?
Page 12
accountability and imbibing competitive attitude among – which can either perform these tasks with their
the employees. None should be in a mindset that Air In- own employees or with the airline’s employees
dia is a government PSU. (after thoroughly trained to perform appropriately in
Implement deregulation. For example, there can’t a corporate environment).
Perspective
wrongdoings, but that they have to be reminded of of the employees and management than their ineffi-
their responsibilities to exercise their duties properly ciency or ineffectiveness – for every resource available
which is why they are paid for. Also the quality of with them is in surplus except for the output.
service provided to valuable customers, can’t be set
based on the government standards. I only hope strongly that Air India someday would be-
The stake of the airline need not be sold to private come synonymous to quality service, professionalism,
firm(s). It can still be public owned enterprise. The hospitality, care, satisfaction, respect, safety and would
Qutopia
government can come up with a business model that be among the airlines that offer the best experience that
includes franchising. For example, maintenance of customers would love to go with. I believe that day
aircraft, ticketing services, food services, hospitality, would surely arrive, time will only tell us when!
customer care etc. can be taken care of by franchises
Elite Talks
- L Nikhil Reddy
Economic bubble, Stock market bubble, Property bubble, those on the open market, while others found them-
asset price bubble, Dot-Com bubble, Tulip bulb bubble, selves in possession of bulbs now worth a fraction of the
bubbles and more bubbles…Phew..But what causes price they had paid. Thousands of Dutch, including busi-
these bubbles and why do these bubbles burst??? Let’s nessmen and dignitaries, were financially ruined.
Perspective
Tulipomania, a term given to a large economic bubble-- In August 1719, Law devised a scheme in which the Mis-
sounds more like a mental disease that catches economy sissippi Company subsumed the entire French national
in expansion mode with ‘EXCESS MONEY’ as virus-- came debt, and launched a plan whereby portions of the debt
from the period in the history of the Netherlands in the would be exchanged for shares in the company. Based
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17th century during which demand for tulip bulbs upon the expected riches from the trading monopoly,
reached such a peak that enormous prices were charged Law promised 120 percent profit for shareholders, and
for a single bulb. Tulip cultivation in the Netherlands is there were at least 300,000 applicants for the 50,000
thought to have started in 1593. The flower rapidly be- shares offered. As the demand for shares continued to
came a coveted luxury item and a status symbol. In rise, the Banque Royale -- which was owned by the
1623, a single bulb of a famous tulip breed could cost as French government but effectively controlled by Law --
much as a thousand Dutch florins (the average yearly continued to print paper banknotes, causing inflation to
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income at the time was 150 florins). Tulips were also ex- soar.
changed for land, valuable livestock, and houses. By
1636, tulips were traded on the stock exchanges of nu- The bubble burst---COUNT 2---in May 1720 when a run
merous Dutch towns and cities. . This encouraged trad- on the Banque Royale forced the government to ac-
ing in tulips by all members of society, with many people knowledge that the amount of metallic currency in the
selling or trading their other possessions in order to country was not quite equal to half the total amount of
Elite Talks
In February 1637 tulip traders could no longer get in- South Sea
flated prices for their bulbs, and they began to sell. The
The company was formed in 1711 by Robert Harley, and
bubble burst.---COUNT 1--- People began to suspect that
was granted exclusive trading rights in Spanish South
the demand for tulips could not last, and as this spread,
America.
a panic developed. Some were left holding contracts to
purchase tulips at prices now ten times greater than
Caught InCRICKET
A BubbleAND BIZZ OF BRANDS
Page 14
In 1719 the company proposed a scheme by which The line in Lewis Carroll's The Hunting of the Snark,
it would take on the entire remaining national debt ‘They threatened its life with a railway share’, is a
of Britain, offering its own stock at 5% in exchange reference to the Railway mania and those who lost
for government bonds in a deal lasting until 1727, money investing in it.
Perspective
COUNT 3---. By the end of September the stock had cial markets, which allowed banks to actively seek
fallen to 150.
out new customers. During the mid-1980s, Japan
took a loose approach to monetary policy, which
Railway mania was the term given to the specula-
caused the money supply to increase and interest
tive frenzy in Britain in the 1840s. It followed a com-
rates to fall. The combination of these two actions
mon pattern: as the price of railway shares in-
was important to the creation of a speculative bub-
Elite Talks
total reported profits from Japan's largest corporations were China is in the midst of "the greatest bubble in history," said
derived from zaitech or ‘financial engineering’. James Rickards, former general counsel of hedge fund Long-
Term Capital Management. The Chinese central bank's bal-
By 1989, Japanese government officials were growing un- ance sheet resembles that of a hedge fund buying dollars
easy about the skyrocketing values of the Nikkei and land and short-selling the yuan, said Rickards, now the senior
Perspective
valuations. In May 1989, it tightened monetary policy by managing director for market intelligence at consulting firm
raising interest rates, and ordered another hike on Dec. 25. Omnis.
While the Nikkei reached its all-time high on Dec. 31, stock
prices began to plummet. In January, the bubble burst--- "As I see it, it is the greatest bubble in history with the most
COUNT 5---. massive misallocation of wealth," Rickards said at the Asset
Allocation Summit Asia 2010 organized by Terrapinn in Hong
Black Monday---COUNT 6--- is the name ascribed to Monday Kong on Tuesday. China "is a bubble waiting to burst."
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October 19, 1987. On that day, the Dow Jones Industrial av-
erage fell 22.6%, the largest one-day decline in recorded I encourage you people to analyze for you own self, the rea-
market history. This one day decline was not confined to the son for the bubbles and reach the conclusion. Now, let me
United States, but mirrored all over the world. By the end of go to the major reasons for formation of financial bubbles..
October, Australia had fallen 41.8%, Canada 22.5%, Hong
Kong 45.8%, and United Kingdom 26.4%. Low interest rates – a foundation for any financial bub-
ble.
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many years after the event, no firm conclusions having been celerate growth of bubbles.
reached.
And finally---the most important---GREED is the biggest
Nobody knows how that bubble occurred. Some economists human flaw that creates all possible financial bubbles.
say it was program trading-- use of computers to engage in
arbitrage and portfolio insurance strategies—while other - Dishant Hans
refute the argument and say it was a mere speculation.
DoMS, IIT Roorkee
So are there any more bubbles to be seen..lets have a look Dishant.hans@gmail.com
CRICKET AND BIZZ OF BRANDS
MY DREAM
Page 16
Perspective
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Qutopia
Elite Talks
- Alex
It’s Exquizite, Kills your Quriosity and adds to your Quizdom. Need we say
more? ‘Qutopia’ – A Utopia of the best Biz Quiz Tidbits to wreck your brains!
Rush in yo u r a n s we r s to d o m i na ti o n. d o m s . i i tr @g m a i l . c o m,
rajneeshkumar3@yahoo.co.in before 31st May, 2011. The winner will have their
Perspective
names published in the next issue. Also, person getting the highest score in the
current quarter (April—June 2011) will get a gift voucher. Answers in the next
issue of DoMination.
Section A
(1 Point for each correct answer)
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2. If financial Instruments are rated as Aa1, Aa2, Ba1, Ba2, Caa1 etc. Which Credit Rating
Agency uses these kinds of scales?
4. In the Satyam Computers auditing fraud of 2009, which firm was their Auditor?
5. He Joined Infosys in 1994, served as its CFO ( Chief financial Officer) till 2006 & then become
HR director and now has resigned from Infosys in April 2011. Name this Indian chartered
Accountant?
6. Born on 15th January 1940, he joined the Indian Army in 1963 and is well known for the De-
velopment of Ralegan Siddhi, his village in Ahmednagar district, Maharastra since the 1970's.
He is now a member of the Lokpal Bill Committee. Name this Indian social Activist?
QUTOPIA - 15
Page 18
Section B
(2 Points for each correct answer)
2. When a company raises money through an IPO (Initial Public Offering), the liability side of the Bal-
ance Sheet is impacted in two ways. One is the increase in the paid up capital (Share Capital). What is
the other impact on the liability side of the balance sheet?
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3. This is the most popular Business Excellence Model developed in 1987 in the United States. Name this
model on which Tata Business Excellence Model (TBEM) is modeled.
Answers to Qutopia 15
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Section A:
1. Mark Zuckerberg : Co-founder of Facebook
2. US $ 5 Billion to be paid by Vodafone to Essar Group for its 33% stake in all cash deal.
3. The prize money for winners of the ICC World Cup 2011 was US$ 3 million & US$ 1.5 million for the
runner-up Sri Lanka.
4. Bill & Melinda Gates Foundation or Simply "Gates Foundation"
5. Oligopoly
6. Sam Pitroda
Elite Talks
Section B:
1. Larry Ellison, co-founder and CEO of Oracle Corporation
2. Bombay House, the Headquarter of the Tata Group
3. Ready forward (RF) deal or the Badla system
4. LIC needs to convert its status from "Corporation" to "Company". LIC was formed as a corporation
under the LIC Act, 1956 which has to be modified.
Winners:
- Rajneesh Kumar
Ankit Jain (DoMS, IIT Roorkee: 2009—2011 Batch)
DoMS, IIT Roorkee
Mohit Goyal (DoMS, IIT Roorkee: 2010—2012 Batch)
rajneeshkumar3@yahoo.co.in
Tourism CRICKET
MarketingAND BIZZ OF BRANDS
Page 19
Management education must ensure that the student ism marketing. He explained to the students how to
should be well versed with his surroundings and a clear approach tourism with a marketing perspective and
understanding of how he can apply what he learns in a how to apply the marketing ideologies to a tourist at-
class room to the outside world. It is for serving this traction. He made the students familiar with the “4p’s”
purpose that seminars and guest lectures are organ- of Tourism marketing and also covered what are the
Perspective
ized at a regular interval on relevant and interesting expectations of a tourist when he arrives at a country.
topics. Continuing the trend, DoMS hosted a work
shop on Tourism Marketing. The speakers for the Mr Sameer Sharma followed Prof Devashish. He talked
workshop were ProfessorDevashish Das Gupta, who is with students about the Aviation Industry. With his
associate professor IIMLucknow, and Mr Sameer vast experience in the industry he indeed proved to be
Sharma who is Regional Head (UP) of Oman Airways. a treasure house for the students. He talked about the
Professor Devashish with his vast teaching experience volatility of aviation industry and how the companies
and Mr Sameer with his in-depth knowledge of airways compete in the market. With his past working experi-
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proved to be a perfect choice for the workshop. ences at various air carriers he gave a comparison of
various air carriers and their business strategies. He
The workshop was divided into two sessions. The stressed on the importance of having good airways for
workshop was initiated by Prof. Devashish. He intro- developing the tourism Industry. The Indian aviation
duced students to the world of tourism marketing industry has huge potential to grow and development
through various interesting videos and visual presenta- of Airways will automatically lead to the development
tions. He stressed on the huge potential of India in the of tourism Industry as well.
Tourism Industry and how, if developed properly, India
can achieve huge earnings from Tourism. He compared The workshop attained its purpose as students were fa-
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India to various other countries who sustain them- miliarized with an important and growing sector of the
selves through tourism alone and how we can easily economy. Students were also able to learn about various
follow their approach and convert our tourism poten- career opportunities that are arising in the field and also
tial to monetary gains. He emphasised that Indians entrepreneurship opportunities available in the field. In
were unique in the world and how people across the this way a successful workshop was concluded at DoMS.
globe yearn for an “Indian” experience and how we DoMsonians look forward to many more similar opportu-
can utilize this to enhance our Tourism Industry. In his nities in the future.
second session he went into the finer details of tour-
Elite Talks
- Rohit Menon