Pi4700e

SERVICE MANUAL

CONTENTS
GENERAL, MECHANICAL/ELECTRICAL
1. SPECIFICATION ............................................................................................. M-1 1-1. Controller Specifications .......................................................................... M-1 1-2. Supporting Client Specifications .............................................................. M-3 (1) IBM PC and Compatible Computers ............................................... M-3 (2) Apple Macintosh Computers ........................................................... M-3 1-3. Applicable Browser Specifications ........................................................... M-3 (1) Utility Functions ............................................................................... M-3 2. APPEARANCE ................................................................................................ M-3 3. COMPONENTLAYOUT ................................................................................... M-4 4. SYSTEM CONFIGURATION ........................................................................... M-5 5. CONTROLLER START-UP ............................................................................. M-6 6. LEDs and DIP SWITCHES .............................................................................. M-7 6-1. LEDs on the Main Board .......................................................................... M-7 6-2. DIP Switches on the Main Board ............................................................. M-8 7. NIC BOARD (OPTION) .................................................................................... M-9 7-1. Display of LEDs on the NIC Board ......................................................... M-9 (1) NIC Board ........................................................................................ M-9 (2) Normal Operating States ................................................................. M-9 (3) When an Error Occurs ..................................................................... M-9 7-2. Jumpers on the NIC Board ...................................................................... M-10

DIS/REASSEMBLY, ADJUSTMENT
1. DISASSEMBLY/REASSEMBLY ...................................................................... D-1 1-1. Remove from the Copier .......................................................................... D-1 1-2. Removal and Replacement of a DIMM .................................................... D-4 1-3. Removal of the NIC Board (Option) ......................................................... D-4 1-4. Removal of the HDD (Option) .................................................................. D-5 1-5. Removal of the Main Board ..................................................................... D-6 1-6. Checking of the optional memory installation .......................................... D-7 1-7. Mode Setting ............................................................................................ D-7

TROUBLESHOOTING
1. INTRODUCTION ............................................................................................. T-1 1-1. General Precautions ................................................................................ T-1 1-2. Reading the Text ..................................................................................... T-1 1-3. Network Problems ................................................................................... T-1 2. STATUS CODES ............................................................................................. T-2 3. REMEDIAL PROCEDURES ............................................................................ T-4 3-1. Printing is Not Possible Via Parallel Port ................................................. T-4 (1) Checking Printer cable for connection ............................................. T-4 (2) Checking power harness for correct voltage ................................... T-4 (3) Checking controller connector (J2) for proper connection to Image Processing Board ............................................................................ T-5 (4) Checking DIP switch settings and connectors on Main Board ........ T-5 3-2. Printing is Not Possible Via Network ....................................................... T-5

(1) Checking cable and connector for connection ................................. T-5 (2) Checking LEDs on the NIC Board ................................................... T-5 4. CONTROLLER WIRING DIAGRAM ................................................................ T-6 5. MAIN BOARD COMPONENT LAYOUT .......................................................... T-7 6. Controller Firmware Update Instructions ......................................................... T-8

ii

GENERAL, MECHANICAL/ELECTRICAL

1.
1-1.
Type

SPECIFICATION
Controller Specifications
: Printer controller built into copier : Determined by the specification of the digital copier. : PCL5e PCL6 PostScript 3 Emulation : IBM PowerPC 740 (200 MHz) : IBM printer ASIC : Capacity: 8 MB, Flash ROM (including alphabet fonts and PCL/PS program) : Standard 32 MB (On Board) (expandable up to 160 MB) : 2.5 inch IDE interface (Option) : Conforming to IEEE1284 : 10/100BaseT (Option) : Minoltas unique Minoltas unique : Print Server Card : IPX/SPX: NetWare 4.x & 5.x Novell (Generic) NDPS Gateway-compatible TCP/IP: LPD (Windows), IPP AppleTalk: PAP (Macintosh) Supporting EtherTalk only : PageScope Light : Max. standard paper A3 : 600 600 dpi : 5 V 3 %, 5 A or less (supplied from copier) 3.3 V 3 %, 2 A or less (supplied from copier) : 20 W or less : 290 mm 154 mm, 6 layers, glass epoxy : Temperature: 10 to 35 C Humidity: 15 to 85 % : PCL6 Agfa Intellifont True Type font Postscript 3 Emulation Type1 font 35 10 136 Dual Port RAM Image DATA DMA

Print Speed Printer Language

CPU ASIC ROM RAM HDD Host Interface Network Connection Copier Interface Network Type Network Protocol

Network Management Applicable paper sizes Transfer Image Density Power Maximum Power PC Board Operating Environmental Conditions Fonts

Printer controller to NIC interface : DP0

M-1

Standard Accessories

: <CD-ROM> PCL6 Printer Driver Windows 95 Windows 98/Me Windows NT4.0 Windows 2000/XP PS Printer Driver Windows 95/98/Me Windows NT4.0 Windows 2000/XP PPD file for Macintosh PPD Plugin for Mac OS X Linux Utility Redhat Ver. 6.1, 6.2 Suse Ver. 6.3, 6.4 Turbo Ver. 4.0, 6.0 Open Ver. 2.3, 2.4 Font Manager Ver. 2.0 : <Network Cards> 10/100BaseT (95 125 mm) NIC interface cable Metal tube (two) <Expansion Memory Specification> 168pin SDRAM DIMM, +3.3V, 128MB or 64MB, CL2, PC100 or higher The following specifications are a list of the items that have completed operation checks. <Memory Card Technology> 64 MB ML64L4 (Samsung chips) 64 MB ML64L4 (Hyundai chips) 64 MB ML64L4 (IBM chips) <Delkin Device> 64 MB MINRAM8-064 (DM168-064Y3Q488-10S2P) 128 MB MINRAM8-128 (DM168-128Y3Q468-10S2P) <Wichmann WorkX AG> 64 MB MXM64/MIP352:168 64 MB MXM64/MIP352:200 128 MB MXM64/MIP352:168 128 MB MXM64/MIP352:200 <Hard Disk Drives> This option is used for downloading Mac PS fonts and storing them. 2.5 inch, 10-GB, IDE interface specifications Mounting bracket IDE interface cable

Option

M-2

1-2.
(1) CPU Memory OS

Supporting Client Specifications

IBM PC and Compatible Computers : Pentium or more : 64 MB or more : U.S. version Windows 95/98/Me/NT4.0/2000/XP Redhat Linux Ver. 6.1, 6.2 Suse Linux Ver. 6.3, 6.4 Open Linux Ver. 2.3, 2.4 Turbo Linux Ver. 4.0, 6.0

Miscellaneous : Should have sufficient memory and resources in the above Windows and other applications used.

(2) CPU

Apple Macintosh Computers : PowerPC : 16 MB or more : MacOS System7.5.3 or later, 8.x and 9.x, OS X (10.2 or later)

Memory OS

1-3.
(1)

Applicable Browser Specifications

Utility Functions

Netscape communicator Ver. 4.7 or later Internet Explorer version 5.0 or later

2.

APPEARANCE

4692U001AB

M-3

3.

COMPONENTLAYOUT

NIC Board (Option)

64 MB DIMM (Option) 128 MB DIMM (Option)

Main Board

HDD (Option)

Power Supply Harness

4692M501CB

M-4

4.

SYSTEM CONFIGURATION

Controller System Configuration

PC Windows 95/98/Me/2000/ XP Windows NT4.0 PCL6 Print Drive PS Print Drive

Apple Macintosh

PS Print Drive PPD File Ethernet

Centronics

PJL

NIC Board (Netsilicon.Co)

PCL5e Emulation PCL6 Emulation PS Core

Device Driver

Hard Disk Drive (HDD)

OS

Minoltas Unique Interface

Digital Copier

Definitions PS Centronics Ethernet PJL : Abbreviation for PostScript, a page description language developed by Adobe Systems, Inc. : A parallel interface standard for connecting printers. : A data transfer protocol used in information networks. : Abbreviation for Print Job Language, a system that interprets the language used by the input signal.

M-5

5.

CONTROLLER START-UP

Turning ON the power switch of the copier with the controller power cable connected to the copier lets the controller perform the start-up procedures. 1. 2. 3. 4. 5. 6. 7. 8. Power-ON reset Initializes the processor and memory controller. Memory clear (areas required for boot and the dual port RAM for engine I/F) Copies boot loader to RAM. Initializes I/O (Flash Rom and serial port). Copies compressed OS image from Flash Rom to RAM. Uncompresses compressed image. Starts VxWorks.

M-6

6.
6-1.

LEDs and DIP SWITCHES

LEDs on the Main Board

Each of the LEDs on the Main Board turns ON to indicate the following state of the controller.

LED0 LED1 LED2 LED3 LED4

4692M502AA

LED LED0 LED1 LED2 LED3 LED4 LED5 LED6 LED7

Controller State PDL data being received (parallel, network) Packet being transmitted to the copier Packet being received from the copier Print image data being transmitted to the copier Scan image data being received from the copier Reserved Reserved Reserved

M-7

6-2.

DIP Switches on the Main Board

DIP switch keys are flipped to the ON and OFF positions to set different states as detailed below when the copier is turned ON.

DIPSW2 DIPSW3 DIPSW1

DIPSW4
4692M503AA

Purpose Controller diagnostics 1 Controller diagnostics 2 To return controller NVRAM to the factory settings.

DIPSW1 DIPSW2 DIPSW3 DIPSW4 OFF OFF OFF ON OFF OFF OFF ON OFF OFF OFF ON

NOTE These are the only permissible combinations of DIP switch key settings. NEVER attempt to make any other combination.

M-8

7.
7-1.
(1)

NIC BOARD (OPTION)

Display of LEDs on the NIC Board
NIC Board

Amber LED
4668M004AC

Green LED

(2)

Normal Operating States Operation Green LED G G Amber LED G G

Self-test being carried out when the printer is turned ON. NIC is operating properly while the printer awaits a print job. At the end of printer self-test Printer initialization sequence is completed. A network print job is received. Network connection is disconnected. OFF: , ON: G, Blinking: (3) When an Error Occurs Description A hardware error occurs OFF: , ON: G, Blinking:

Green LED

Amber LED

The green LED flashes OFF and ON once to 12 times, then the amber LED flashes OFF and ON once to 7 times.

M-9

7-2.

Jumpers on the NIC Board

CS1 ON JP2 ON T.B. CS2 P.A. FACT BYPASS TEST OP7 OP5 OP4 OP3 OP2 OP6 OP1

10/100 BaseT

4668M502CA

NOTE Never change the positions of pins shown in black in the above figures (initial settings).

M-10

DIS/REASSEMBLY, ADJUSTMENT

1.
1-1.

DISASSEMBLY/REASSEMBLY
Remove from the Copier

NOTE Whenever attempting to remove the controller from the copier, be sure to unplug the power cord the copier.

1. Remove nine screws and the Rear Cover. NOTE The type of the screw on the lower right corner is different from the others.

4002U036AA

2. Remove seven screws and the Left Cover.

4002U037AA

D-1

3. Remove thirteen screws and the exterior cover.

4692U013AB

NOTE Pressing the controller in the direction shown by the arrow, install it so that gasket of the cover is folded inside.

Gasket

4692U030AA

4692U028AB

4. Unplug the power connector.

4692U010AA

D-2

5. Remove four screws, unplug one connector, and remove the controller.

4692D501AA

4692U012AB

NOTE Install the controller according to the procedure. 1. Plug in the connector. 2. Pressing the controller in the direction shown by the arrow, secure it in position.

4692D502AA

4692D513AA

D-3

1-2.

Removal and Replacement of a DIMM

1. Remove the exterior cover. 2. Disengage the removal levers on both sides. 3. Pull the DIMM straight upward. NOTES A DIMM has a unique orientation at installation. Note that the cutout in the DIMM is located as illustrated bellow. Be sure to insert the board until it locks into position. Static electricity can destroy electronic components. Touch a metal or similar object with your hand before starting the procedure.

Cutout
4692D503AA

1-3.

Removal of the NIC Board (Option)

1. Remove the exterior cover. 2. Unplug the connector from the NIC Board. 3. Remove two screws from the outer end, two screws from the NIC Board, and the NIC Board. NOTE When removing the NIC Board, use care not to touch the ICs and patterns on the board.

4692D508AA

D-4

1-4.

Removal of the HDD (Option)

1. Remove the exterior cover. 2. Remove four screws and the HDD mounting bracket. 3. Unplug the connector from the Main Board.

4692U011AB

4. Remove four screws and the HDD. 5. Remove the HDD cable.

4692D505AA

NOTE When plugging in the HDD cable, its left edge should be flush with the left edge of the mating connector and there are four pins which have no mating parts on the right-hand side.

4668U008CA

D-5

1-5.
1. 2. 3. 4.

Removal of the Main Board

Remove the exterior cover. Remove the HDD. Remove the NIC Board. Unplug the power connector.

4692U010AA

5. Remove eight screws, unplug one connector, and the Main Board.

4692D501AA

4692D506AA

D-6

1-6.

Checking of the optional memory installation

NOTE If the 32 MB Memory is installed in the copier, 64 M is shown in the left column. If 64 M is not shown on the screen, install the 32 MB Memory to the copier. 1. Select Tech. Rep. Mode Function Image Memory Opt. Mem. Check. 2. Confirm the indication in the left column on the Opt. Mem. Check screen.

1-7.

Mode Setting
1. Call the Tech. Rep. Mode to the screen. (See Service Manual for the procedure to access the Tech. Rep. Mode.) 2. Touch [Tech. Rep. Choice].

4002P523CA

3. Touch [Controller Set].

4692P256CA

4. 5. 6. 7. 8.
4692P254CA

Touch [Controller Type]. Press C and 6 on the 10-key pad. Touch [END]. Touch [Peripheral Mode]. Touch [Mode 1] or [Mode 3]. Mode 1: Scan to E-mail/Server Mode 3: No selection of Scan function (No Network Interface Card is installed) 9. Press the Panel Reset key and touch [EXIT].

D-7

TROUBLESHOOTING

1.
1-1.

INTRODUCTION
General Precautions

When replacing a part or plugging or in unplugging a connector, always make sure that the power cord of the copier has been unplugged. Never create a closed circuit across connector pins except those specified in the text and on the printed circuit. When energizing the controller with its cover removed, use utmost care not to touch a board or any other component inside it. The basic rule is not to run the controller with any of its parts removed. When the user is using a word processor or personal computer from the power outlet of the same line, take necessary steps to prevent the circuit breaker from opening due to overloads. Keep all disassembled parts in good order and keep tools under control so that none will be lost or damaged.

1-2.

Reading the Text

If a component (except fuses) on a PWB or any other functional unit including the HDD is defective, the text only instructs you to replace the whole PWB or functional unit and does not give troubleshooting procedures applicable within the defective unit. All troubleshooting procedures contained herein assume that there are no breaks in the harnesses and cords and all connectors are plugged into the right positions. The text does not contain the removal procedures of covers and parts. See DIS/REASSEMBLY of the Service Manual for copier. The procedures preclude possible malfunctions due to noise and other network problems.

1-3.

Network Problems

Any problem that occurs in conjunction with the operation of the controller over a network should be directed to the network administrator for check and repair. The servicemen should never attempt to make network-related settings or repair network-related problems. The user should only ask for a check on network-related wiring from the network to the controller and should never attempt to check it out him/herself.

T-1

2.

STATUS CODES
Code Description Action

If the controller is ready to communicate, it notifies the copier of the code (18XX).

18A0

NVRAM error: A fault is found in retention of the setting values stored in the controller NVRAM. Reset A mismatch is detected in version numbers. Factory settings are recovered through DIP switch setting. NIC error: NIC initialization has failed. Version error: A mismatch is found between the program utility function version and ROM disk utility function version. Flash ROM update data being loaded: The controller notifies, after accepting a flash ROM update request, that update data is being downloaded. It has suspended some of its functions and the job being processed can be terminated or discarded. The power should not be shut down while this notification is being issued. Flash ROM update data being written: The controller notifies that update data, which has been downloaded, is being written in flash ROM. The power should not be shut down while this notification is being issued. Reset

18A1

18A3

18A4

18A5

18A6

Flash ROM update completed: The controller notifies that writing of update data in flash ROM Reset has been completed. Flash ROM update data loading failure: The area required for downloading update data is not available Reset or there is an error found in update data. Flash ROM update data writing failure: Writing in flash ROM has failed. The data in ROM might have been destroyed and it is likely that the controller cannot recover. Scan job abandoned for short of machine memory space: Short machine memory space results during distribution involving two or more distribution destinations. Reset 10 min. later or at the start of the next scan job. Short of memory space during image conversion: A job is abandoned for short of controller memory space during processing of scan jobs. Reset 10 min. later or at the start of the next scan job. Scan job NIC internal processing error: Distribution is interrupted by an error response from NIC during distribution processing of scan jobs. Reset 10 min. later or at the start of the next scan job. Reset

18A7

18A8

18B8

18C0

18C1

T-2

18C2

Scan job Controller internal processing error: Reset 10 min. later or at the start of the next scan job. Hard disk being formatted: Hard disk is formatted if the controller determines that the mounted disk is yet to be formatted upon startup or when a request is made from utility. Reset when formatting is completed. Hard disk formatting error: Formatting of hard disk has failed. Reset when formatting performed again is successful.

18D0

18D1

18F1

Copier communication error: An error is detected in communications with the machine during the course of a connect command being issued at regular Reset intervals for connection check after a power-ON sequence with the machine has been completed. Controller fatal error: The controller notifies the copier that some of the functions are currently disabled because of a fatal error it has detected. Reset Neither notification to the copier nor any others to the copier after this notification is guaranteed.

18F2

Reset Operate PageScope Light to reset. Switch the copier off then do it on.

T-3

3.

REMEDIAL PROCEDURES

The basic repair procedure for the controller is to replace the defective PC board or other unit with a new one. First, identify the faulty symptom and replace the defective part to restore the controller to the normal operating condition.

3-1.
Step 1

Printing is Not Possible Via Parallel Port

Check Check the printer cable for proper connection. Check the power harness for correct voltage. Check the controller connector (J2) for proper connection to the Image Processing Board. Check DIP Switch settings on, and connector connection to, the Main Board. Checking Printer cable for connection Result NG OK Action Reconnect cable and turn ON the copier power again. Go to step 2. Change the DC Power Supply Main of the machine. Go to step 3. Reconnect connector and turn ON the copier power again. Go to step 4. Correct faulty spots and turn ON the copier again. Change the Main Board.

NG OK

NG OK NG OK

(1)

After turning the copier power OFF, check the printer cable for proper connection to the controller. Then, turn the copier power ON again.

Printer Cable

4692O002AB

(2)

Checking power harness for correct voltage

When the Power Switch is turned ON: Voltage across Main Board J11-1 and GND: DC 5 V Voltage across Main Board J11-5 and GND: DC 3.3 V

T-4

(3)

Checking controller connector (J2) for proper connection to Image Processing Board

The Main Board should be properly connected to the Image Processing Board of the machine. ( T-6) (4) Checking DIP switch settings and connectors on Main Board

Check that DIP SW1 to SW4 are all OFF. ( M-8) Check that DIMM is properly inserted into the socket. ( D-4)

3-2.
Step 1

Printing is Not Possible Via Network

Check Check the cable and connector on the NIC Board for proper connection. Check LEDs on the NIC Board for proper indication. Check correct printing through parallel port. Result NG OK Action Reconnect cable and connector and turn ON the copier power again. Go to step 2. Change the NIC Board. Go to step 3. Perform troubleshooting procedures of 3-1. Printing is Not Possible Via Parallel Port. Change the NIC Board.

2 3

NG OK NG

OK (1)

Checking cable and connector for connection

After turning the copier power OFF, check the NIC Board cable for proper connection to the controller. Then, turn the copier power ON again. (2) Checking LEDs on the NIC Board

Check that the green LED is ON. ( M-9)

T-5

4.

CONTROLLER WIRING DIAGRAM

J2 100

1 DIMM RAM (168-pin)

J4 1 Option: HDD 60 44 44 1

Controller Main Board

J5 1

60 36

Option: NIC Board

DC3.3 V GND GND DC5 V

J11

1 J9

1 J3

6 5 4 3 2 1 Y G
DC3.3 V GND

7 6 5 4 3 2 1
GND DC5 V

CN11PU1 PU1 DC Power Supply Main

4692T502CA

G Y

T-6

5.

MAIN BOARD COMPONENT LAYOUT

J2 U5 U8 J3 U7 U15 U18 U9 U10 U16 Q1 U17 U21 U19 U29 U24 Q2 U40 U47 J11 U49 U41 U22 J4 U27 U31 J9 U38 U39 U42 U45 J10 U25 U26 U34 U36 U33 U43 U35 U50 U46 S1 S2 U20 U23 J5 U11 U12 U13 U14 U6 U1 U2 U3 U4

U32

4692T501AB

T-7

6.

Controller Firmware Update Instructions

1. Prepare a computer of which operating system is either one of Windows 95, 98, 2000 or NT4.0. 2. Connect the PC to the controller with a parallel cable and turn the main switch of the copier ON. (Before updating the firmware, be sure to print out the Configuration Page.) 3. Turn on the Copier power and wait at least 5 minutes. (It is necessary that the Pi4700e boot-up completely.) 4. Launch MS-DOS Prompt (for Windows 95/98) or Command Prompt (for Windows NT4.0/2000) Then enter the following command and press the Enter key. 5. Change current directory to the directory containing the new firmware update file. e.g. The new firmware update file is in C:\temp. In this case, type cd c:\temp then press Return Key. 6. Type copy/b File name lpt1. 7. Check the status on Copier panel. The Printer Controller Error 18A4 is displayed. The status changes from 18A4, 18A5 to 18A6. These codes represent Job Status. 18A4: in the process of loading the data 18A5: in the process of updating the data 18A6: completion of updating Do not turn off the Copier until the 18A6 is displayed. 8. After 18A6 is displayed, turn OFF/ON the Copier power. *After the completion of updating the controller firmware, in some cases, 18A0 code may be displayed on the copier panel. However, this code do not represent update failure and in the spite of the code indication, the updating has finished successfully. As a precaution, turn the copier switch OFF/ON. 9. The firmware upgrade is completely. Please check the new firmware version from Configuration Page.

T-8

Copyright 2003 MINOLTA Co., Ltd. Printed in Japan

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

MINOLTA Co., Ltd.

4341-7990-11