Bottom Line Results Through Staff Engagement

What is Employee Engagement ?

Its a step ahead than employee Satisfaction:
 Belief in the organization  Desire to work to make things better  Understanding of business context and the bigger picture  Respectful of and helpful to colleagues  Willingness to go the extra mile  Keeping up to date with developments in the field

Defining Employee Engagement

Engagement is the energy, passion, or fire in the belly employees have for their employer

Stay : Desire to be a member of the organisation Say : Speak positively about the organisation Strive : Go beyond what is minimally required

Staff Engagement
Opportunity:
To attract, motivate and retain talented staff To build and sustain business performance through people

Challenge:
To understand how to measure and build Engagement To provide the leadership required to engage staff

Imperative:
Because people are increasingly the source of competitive advantage (in knowledge work sectors)

Defining Employee Engagement The Drivers

People  Senior Leadership  Manager  Coworkers Work  Work Activities  Resources  Processes

Total Rewards  Pay  Benefits  Recognition

Engagement

Opportunities  Career Opportunities  Learning/Development

Company Practices  People Practices  Policies  Performance Assessment  Company Reputation

Quality of Life  Work/Life Balance

Conclusion
The competition for talent means that we have to be very good at attracting, motivating and retaining talent Our talented human capital is our biggest asset and liability and we need to measure how well its adding value Engagement is an increasingly important human capital metric because: Engagement levels correlate with business performance Measuring Engagement tells us how well we are doing in the competition for talent Driving Engagement levels higher improves our ability to attract, motivate and retain talent and so generate value from our human capital investment.

Are you Engaged ?