Erik Ribsskog

Address: Flat 3, 5 Leather Lane, Liverpool, L2 2AE Phone: 0151 236 3298 Email: eribsskog@gmail.com PERSONAL PROFILE I'm an IT-expert, (I have a university-level degree in IT). I'm an earlier Shop Manager, (who have won a prestigious competition, 'Rimi Gullrer', in shop-management). I'm a business-man, (I went on the business-line, at Upper Secondary School, and have diplomas in Information Management and Marketing). I've studied on six universities/university-colleges, (NHI, University of Oslo, Hgskolen i Hedmark, Den Polytekniske Hgskole, Oslo University College Faculty of Engineering and University of Sunderland). I have a blog, (www.johncons-mirror.blogspot.com), with more than a million page-views. I'm a veteran from the Norwegian Infantry and Home Defence. I've been in politics, as an advisor for the Conservative Youth Party, in Norway, on their nation-wide electionprogramme, before the municipality and county-elections, in Norway, in 1991. I also have a web-shop, in Norwegian, (which I've designed myself from scratch), named Godtebutikken.net, where I sell Glacier Mints, and other sweets, from the UK, (since they've recently stopped selling Glacier Mints, in the shops, in Norway). KEY SKILLS Management-skills. Marketing-skills.

Organisation-skills. Communicationskills. Information Security-skills.

Operating Systemsskills. (Windows, Linux & Unix).

Economy-skills. Language-skills. (Norwegian, Swedish & Danish). Data Modelingskills. Web Design-skills. (Javascript, HTML & CSS).

System Development-skills. Programming-skills. (Java, Pascal, Basic, Perl & Machine Code).

WORK EXPERIENCE Godtebutikken.net, (online web-shop, which I've developed myself from scratch, selling Glacier Mints, and other popular British sweets, to Norway and the rest of Scandinavia). October 2010 to Today's Date Duties include:

Web-Design (Designing the whole web-shop myself from scratch, using HTML, Javascript and CSS) The daily running of the shop (buying goods, sending parcels, answering questions from customers, etc.)

Packaging Europe (Norwich), Self employed, (working from Liverpool) Company Researcher March 2007 to November 2008 Duties included:

Researching other markets and prices and feeding information back to Packaging Europe

Bertelsmann Arvato Ltd's Microsoft Scandinavian Product Activation- Campaign, (Liverpool) Multi Lingual Contact Centre Representative August 2005 to December 2006 Duties included:

Worked on the Microsoft Scandinavian Product Activation campaign

Rimi Food Shops, (now owned by ICA): Several Stores Norway Food Shop Manager, Assistant Manager, Team Leader, (started as a Cashier, part-time) December 1992 to August 2004 Duties included:

Managing and motivating a team to increase sales and ensure efficiency; Managing stock levels and making key decisions about stock control; Analyzing sales figures and forecasting future sales volumes to maximize profits; Using information technology to record sales figures, for data analysis and forward planning; Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development; Resolving health and safety, legal and security issues; Responding to customer complaints and comments; Organizing special promotions, displays and events; Attending and chairing meetings; Updating colleagues on business performance, new initiatives and other pertinent issues; Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues; Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; Serving and advising customers

EDUCATION AND TRAINING University of Sunderland Computing 2004/05 Oslo University College, Faculty of Engineering

'Hgskolekandidat' in IT, a Norwegian two year university-level degree 2002-2004, (degree received in 2009) NHI (now NITH), Oslo. (A private Norwegian University College) First year NHI-candidate/ Second year NHI-candidate. (Information Management). 1989/90, (First year), and 1991/92, (Second year) Rimi Food Shops, Oslo, (courses spesialised for Rimi Shop Managers/Employees) Courses in Practical Management, Employment Law, Shop-Economy, Security, Fruit, etc. 1994-2002
REFERENCES References are available on request.