Fenil Shah

59 Harrowdene Road Wembley HA0 2JQ Tel: 02087951861 07702346044 Email: fenilshah1000@hotmail.com Mobile:

EDUCATION AND QUALIFICATIONS:

June 2011 Sep/2007Jun/2011 Chartered Financial Analyst (CFA) Level I (Awaiting Results) BSc in Economics & Mathematics from Royal Holloway University (Obtained 2:2) with subjects like Mathematics of Financial Markets and Financial Economics A levels from Copland Community College including A in Economics and Mathematics GCSE from Copland Community College Mathematics and B in English

Sep/2005Jun/2007 Sep/2003-July/2005 including A in .

SKILLS PROFILE:
Good Communication skills gained from giving presentations & from my experience as a Customer Service Advisor. Working on team projects in University, IBM challenge & at work involves undertaking different roles, which has developed my negotiation and persuasive skills. Experience of working within a team-based culture at work & university involves planning, organization, coordination and commitment. Good working knowledge of Microsoft office package-Word, PowerPoint, Access and Excel.

INTERESTS & HOBBIES:

Sports: Treasurer of cricket committee in University and Captain of school cricket team. Enjoy reading novels from exciting authors such as John Grisham, Dan Brown.

EMPLOYMENT HISTORY:

September 2008- Present PC World Customer Service Advisor I am working as a Customer service advisor at PC world, where I am responsible for: Dealing with customer queries and providing them with a good customer service. Dealing with high value business clients.

REFREES:
Academic & Professional references can be made available on request.