A.

Referrals

1. AutoPay What is AutoPay?If you have AutoPay enabled, on the first click a referral makes per day, you'll pay to keep that referral for an extra day. If the referral does not click, you won't pay him for another day. So, imagine you rented 500 referrals by spending $100 for a month's rent. Instead of paying $100 again at the next due date (yes, it hurts), you can pay for them daily. In the end, you'll save $10 and you'll never run out of referrals (*). Also, you don't have to worry about the due date (*). While it's easier to pay this way, it's also cheaper for you because you save 10% of a whole month's rent. Basically, you'll pay one day in advance to your referral's due date. The value for each referral/day will be deducted from your rental balance. If your rental balance has insufficient funds, it will deduct from your main balance. If both balances have insufficient funds, it won't be triggered and will only work again when one of the balances has enough funds. (*) Please keep in mind that while you may have AutoPay activated, it's only triggered for referrals that have 20 or more days left until next month's payment. This value is smaller for some Golden Packs How do I enable / disable AutoPay?After you've logged in, click on your username on the top right to go to your account. Now, on the left menu, click on "Rented" under "Referrals". This will take you to your rented referral's list. All you have to do now is click on "Enable" or "Disable" right of the status of AutoPay (shown on the top of the listing) to toggle its status. 2. Referral listing What's that slider with two points and with red, yellow and green colors?That slider is a tool to help you visually organize your referrals according to their clicking average. Once you set and activate that, your referral's listing will have colored rows, each with the appropriate color based on the average threshold you defined. The best way to manage the threshold is to let red be the ones with bad average, the yellow a regular average and the green a good average.

You'll see two dots in the slider and a value on top of each one. This value will define the average threshold that will define the colors. Every referral with an average below the first dot's value will be marked as red. Every referral with an average above the second dot's value will be marked as green. Everything in between the two dot's values (including) will be marked as yellow. You can apply the changes in real time. Don't forget to save the settings after you've reached your optimum configuration. In addition to this, when you have the color filter activated, you can select referrals based on their color group. To do so, just click on the colored dot on the top right of the listing's header. Clicking it again will deselect all referrals in that group. How do I recycle / extended multiple referrals?To recycle or extend multiple referrals, you first need to select them. To do so, just tick the checkbox at the very end of each referral's row. You can select all referrals in the page at once by ticking the checkbox on the top right of the listings header. If you have the color filter activated, you can click the dots at the left of the global checkbox to select / deselect all referrals for that color group. Once you select the referrals you want, just scroll down to the listing's footer and you'll see an option where you can select to recycle or extend all selected referrals. If you extend them for 30, 60, 90, 150 or 240 days, you'll get a discount as displayed. Then, all you need to do is click on "Click here to pay" and the action will be processed. I see direct referrals with their username in redWhenever a direct referral has his/her account suspended, the username will be displayed in red. The system automatically and periodically cleans out direct referrals whose accounts have been permanently suspended. Some will remain there for a longer period as their account may only be temporarily suspended and they may return. This way you won't lose them. I see referrals with their next payment date in redWhen 10 or less days are left until the rented referral's next payment date, that date will display in red. This is just a visual warning to remind you that their rental is due in a few days. What are the flags for?The 6 colored flags let you mark your referrals.

This is extremely useful when dealing with many referrals. This way you can define a color for each type of referral according to your own personal preference. For example, when you browse your referral's listing, you'll find some referrals which, according to your standards, are good, bad or average. Imagine you find 5 bad referrals on each page of the listing. You can mark them with the red flag, for example. Later, you can select to filter the listing only by that red flag (option is on the top left of the listing) and it will only show you the referrals you marked with the red flag. This way you'll be able to decide whether to recycle them and focus only on that particular group instead of all referrals. To change the colors of the flags, you have two options: Individually: Just click the flag on the referral you want and select a new color. Group: Mark the checkbox of each referral you want to change the flag color and, at the bottom of the listing, select the option to change the color of the flag for the selected referrals. Then, select the color of the flag you want. What is the lock for?The lock, when activated, prevents the referral from being automatically recycled for inactivity. This is useful, for example, when you have a good referral and don't want to lose him/her because he/she went on holidays 3. Renting Why is it hard to rent?Golden members have much more demand in renting referrals compared to standard members because almost all of them can afford to rent. As the demand rises, the distributed referrals for a particular time are easily sold out. Golden members can rent referrals by setting two times of the day for renting depending on their most convenient time. You can find that option in your personal settings. After you change the time, you can only change it again after 7 days. Remember to be quick because many other members will be there at the same time as you trying to rent. If you're having trouble renting, you can always use the rental queue which, while being a bit more expensive, will guarantee you the referrals. For how long do I rent referrals?You always rent referrals for 30 days. You can always extend them for periods in 15 days blocks or daily using AutoPay.

How to rent referrals?First, go to your account summary by clicking on your username. If you don't have available funds in your renting balance, click the "Renting Balance" link in your stats and you'll find options on how to add funds to it. If you need to know how much you'll need, just follow the next step. On the top of your click charts, you'll see a "Referrals" button. Click on it. You'll be presented with the available packs to rent. Just hover your mouse cursor over the available packs to know its value. The packs shown in gray are available but there's not enough money in your rental balance to rent them. Pick a green pack and confirm. The referrals will then be added to your account. Note: Golden members need to specify two hours in their personal settings for rental. 4. Recycling What does recycle do?Recycling is a term we use to exchange a rented referral. There are times when certain referrals don't live up to your expectations. In this case, you can recycle them for only $0.07 each (less in certain Golden Packs). We also provide automatic (and free) replacements for referrals who don't click for 14 days straight (less in certain Golden Packs). Keep in mind that 14 days without clicking makes a referral costly (since you've paid him for a month) and recycling him/her is more profitable. How do I recycle referrals?To recycle a single referral, the easiest method is to click the green icon (the two arrows) at the end of the referral's row in the referral listing. Click it and then just confirm that you really want to. Using this method, you can pay with your rental balance or get the amount deducted from your main balance if your rental balance hasn't enough funds. To recycle a group of referrals, just tick every checkbox at the end of each referral's row. Then, scroll to the end of the listing and you'll see an option asking you what you want to do with the referrals you selected. You may want to do many things to or with them but we only give you the options listed there. Just select that you want to recycle them and confirm. This method only works with your rental balance. 5. General

I've lost referralsReferrals may disappear from your account based on their type (direct or rented) and based on some other factors. If a direct referral disappears, it can only mean that the referral's account was permanently suspended. As it would be redundant to have an inactive referral, he/she is removed from your account. If a rented referral disappears, it can only mean that the rental expired. Rented referrals have a due date that must be met so that they continue to be yours. Even using AutoPay, you need to be aware that if their due date falls behind the 20 days (or less in certain Golden Packs), AutoPay won't be triggered for those referrals thus not adding another day. In any case, you need to extended their rental before it ends. 6. Direct referrals

How is the limit of direct referrals calculated?First of all, you can only have direct referrals after you meet these conditions:
y y

Been a member for at least 30 days Have made at least 100 clicks

After these conditions are met, the direct referral you can have will be based first on the following limit:
y y y y y y y y y

Standard: 30 Pioneer: 60 Golden: 200 Golden+Pioneer: 250 Golden/Emerald: 300 Golden/Sapphire: 300 Golden/Platinum: 400 Golden/Diamond: 400 Golden/Ultimate: 800

Depending on how many days you've been registered, all those days, minus the first 30, will count towards a limit increase. This means that the older member you are, the more referrals you may have. The amount will be based on your current membership/pack and the days you're registered (minus 30). This amount will vary and is explained below:
y y y

Standard/Pioneer = Days-30 divided by 4 Golden (without a pack) = Days-30 divided by 2 Golden (with a pack) = Days-30

For example, if you have been registered for 330 days (which minus 30 gives 300 days):
y y y

Standard= 30 + (300/4) = 105 Golden = 200 + (300/2) = 350 Golden (Ultimate) = 800 + 300 = 1100

If a user registers with your username he/she won't be your referral if you haven't met the 30 days/100 clicks condition or have reached the limit of allowed direct referrals. You can always remove all direct referrals you don't want to make room for new ones.