A SYNOPSIS ON PRODUCTS AND SERVICES OF PUNJAB NATIONAL BANK SUMITTED TO: KURUKSHETRA UNIVERSITY KURUKSHETRA

In partial fulfillment for the degree of M.B.A Session 2010-2012

SUBMITTED TO: SUBMITTED BY: Ms. AKANSHA ATUL SHARMA M.B.A (Dept) M.B.A. Final Year

PRODUCTS AND SERVICES

S.No Details 1 2 3 4 5 6 7 8 9 10 Student Name Class Mobile number E-mail Company Name Company Address Reporting head in Company E-mail Id of Reporting head Phone / Mobile No. of Reporting Head Project Title Information ATUL SHARMA MBA 3rd 09915336159 sharmaatul86@gmail.com PUNJAB NATIONAL BANK (PNB) PUNJAB NATIONAL BANK-(CIRCLE OFFICE)17-B AMIT SINGH(Senior Marketing manager) amitksingh@pnb.co.in 9988018663 PRODUCTS AND SERVICES OF PNB. Study about PNB Various schemes of PNB Customer feedback. Regarding above services Analysis & interpretation of the feedback provided by the customer. Suggestion & comments for improving the service of PNB

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Objectives of Project Work

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Summary of Project Work to be done (at least in 100 words)

My project work is basically a marketing based project and it is completely based on services & schemes provided by the PNB to their customers. How to promote the product effectively and to interact with walk- in customers & in market.

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Date for Completion of Project File Work

8/Aug./2011

INTRODUCTION OF PNB
With over 60 million satisfied customers and more than 5100 offices including 5 overseas branches, PNB has continued to retain its leadership position amongst the nationalized banks. The bank enjoys strong fundamentals, large franchise value and good brand image. Besides being ranked as one of India's top service brands, PNB has remained fully committed to its guiding principles of sound and prudent banking. Apart from offering banking products, the bank has also entered the credit card, debit card; bullion business; life and non-life insurance;