Questionnaire

Date___________

Objectives Of The Survey:

To analyze the brand awareness of DIEBOLD in the market. The following questionnaire comprises of the various questions so that a research can be carried out on how what is the positioning of DIEBOLD in the market.

Sample group:
The sample group is a small sample of respondents (trading companies) from the whole population (all the companies present in the market), in the market.

Questionnaire:
Name:___________________________________ Address:_______________________________ Date:___________________________________

Ques1. What is the first company that comes into your mind when you think of ATM? __________________________________________________________ Ques2. How familiar are you with DIEBOLD? :

a. Never heard of it b. Heard of it but never associated with it c. Associated with it sometimes d. Associated with it

Ques3. Which of its services have you used?

a. Withdrawing b. Depositor c. Mini statement d. All of above

Ques4. How often you use the services of ATM?

a. b. c. d. e. f. g.

Once a week Once in day 2-3 times a day Once in month Once or twice a month Never Not sure

Ques5. How did you first hear about the company?

a. b. c. d.

Trade Magazine Friend/ associate/ relative Internet/other Never heard

Ques6. Overall, how do you rate the quality of services offered by ATM: Poor 1 2 Good 3 4 Excellent 5

Ques7.Do you think ATM saves time and reduce burden of banks? a. Yes b. No

Ques8. Are you aware of any other service provide by DIEBOLD? a. Yes b. No

Ques9. Are you satisfied with current services provided by ATM? a. Yes b. No

Ques10. Do you think there is need of advertisement by DIEBOLD? a. Yes b. No

Ques11. Do you think a common person be an owner of ATM after subscription through any bank? a. Yes b. No