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End user name: Designation and Responsibility: Company: Education: Experience:

Q1: when your company makes any software for you, are you happy with its performance? Can you please explain your opinion? Answer: Yes Most of the time.

Q2: what do you think about the reasons why this software failed to perform? Answer:

Q3: Do you think the design of the software/system is faulty or the requirement collection process has lack of concentration? Answer:

Q4: is your opinions taken democratic way by the designers during development process or requirement analysis process? Answer:

Q5: Did you asked to give recommendation on what was missing and how to improve the software after deployment? Answer:

Q6: Do you think designers listen to you well or what actually happen? Answer:

Q7: can you trust the management and the designer of your organization? Answer:

Q8: What are your proposed characteristics should a good software designer have? Answer:

Q9: beside a good listener, what is the most important think a Project leader should have? Answer:

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