A technician thinks that the file system on a computer has a problem because Windows XP is reporting integrity data issues.

Which Windows XP utility will check the file system for errors? Attrib Chkdsk Fdisk Format 2 A user reports that a Windows XP system is unable to boot properly. How can the technician advise the user to boot into Safe Mode? In Device Manager, right-click Windows XP, and then choose Properties > Safe Mode. Click Start > Reboot > Safe Mode. Reboot the system and press Del or F2 depending on the system. Reboot the system, press and hold F8 until a menu is displayed, and then select Safe Mode. A technician is attempting to create multiple partitions on a hard disk. This will allow for storing the operating system and data files on separate partitions. What is the maximum number of partitions per hard drive that is supported by Windows XP? 1 2 4 16 32 When booting the Windows XP operating system, which file will be read to find the path to the boot partition? AUTOEXEC.BAT BOOT.INI NTBOOTDD.SYS NTDETECT.COM 5 If a system failure occurs, which Microsoft application is most effective in protecting data when run at regular intervals? ASD Automatic Update Backup Personal Firewall Restore Point

Xcopy 6 A technician needs to upgrade the operating system on a computer from Windows 2000 Professional to Windows XP Professional. When the technician inserts the XP disc in the computer, the setup wizard fails to start. Which command can be used to start the upgrade? install winxp winnt32 xp Which specification was developed to resolve the problem of hardware conflicts? AGP HAL IRQ-and-DMA OSR2 PnP A technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly? Run HWINFO.EXE to verify that all devices are listed. Use the Windows XP Msconfig utility to prove that all the devices are operational. Use the Windows XP Testall utility to confirm that the devices are operational. Use the Device Manager utility to ensure that all the devices are operational. A user installs a new sound card driver in a computer that is working properly. After installing the drivers for the new sound card the computer fails to boot. Which quick fix can the user implement to return to the previous working state? boot to Emergency Recovery State boot to Last Known Good Configuration boot to Recovery Console boot to Start Windows Normally 1 Which set of related files store all the settings of a Windows XP installation? Registry Control Panel .ini HWINFO.EXE

11

A technician needs to install Windows XP on a new computer. The hard drive needs two partitions. At which point in the Windows XP installation process should the technician partition the hard drive? The technician will be able to create the partitions when the F7 key is pressed after the product key has been entered. The technician will be able to create the partitions at the start of the installation process. The technician will be able to create the partitions as the final step in the installation process. The technician will have to create the second partition once the installation process has finished. 1 While performing preventive maintenance, a technician notices that the operating system is missing updates. How can the technician enable automatic updates? Run the Sysedit utility from the command line. Run the Autoupdate utility from the command line. Run the Automatic Updates utility from the Control Panel. Click the Update icon in the System Tray. Right-click My Computer and then choose Advanced > Updates. A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action should be taken to upgrade the file system to NTFS? Format all the existing files with the NTFS File tool. Create a new NTFS partition and copy the files into the new partition. The existing partition can not be changed. Run the Microsoft Convert utility. Overwrite the FAT32 file system with NTFS. Files will automatically be added to the new file system. 1

13

Refer to the exhibit. Which file is flagged for backup? File1.txt File2.txt File3.txt

File4.txt 15 Which set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system? ACAPI API IRQ PnP A technician has many new computers to set up. The technician completely configures one master computer and makes an image of the hard drive. This image is then installed on the other computers. What is this process called? disk array disk copying disk cloning disk mirroring disk multiplexing 1 As a user attempts to boot the computer, the message "NTLDR is missing" is observed on the screen. What will result from this situation? The operating system will fail to load. The BIOS setup utility will start automatically. The computer will reboot continuously. The initial self-test will fail to load.

16