Management

Organization

Systematic arrangement of people brought together to accomplish specific purpose

Purpose People Structure

Managers & Non managers

Non Manager

Direct task No responsibility of others work Responsible for others work/tasks

Manager

First line Middle Top

What is management?

Getting things done EFFECTIVELY & EFFICIENTLY, THROUGH & WITH other people Getting people together to accomplish desired goals and objectives using available resources effectively and efficiently

Effective and Efficient

Effective doing the correct things Efficient doing the things correctly

The Management Process

Planning Organizing Leading Controlling

Planning

Define goals Articulate strategy Develop sub-plans

Organizing

Answer questions (5Ws and H)

What is to be done? How will it be done? Who will do it?

Reporting structure

Leading

Providing direction Motivate everybody who is involved Communicate effectively Manage conflicts

Controlling

Monitor Compare with plan Take corrective steps if needed

Roles of a manager

Interpersonal Informational Decisional

Interpersonal

Figurehead Leader Liaison

Informational

Monitor Disseminator Spokesperson

Decisional

Entrepreneur Disturbance Handler Resource Allocator Negotiator

Factors influencing manager

Level in the organization Profit vs. non-profit organizaion Size of organization

Managerial Skills

Conceptual Interpersonal Technical Political