folder icon's active and non active

method 1

go to start--run--type regedit

from the edit tab click find

type folder options

in the reg_dword value of folder option change it to 1

this will enable the folder options

method no.... 2

pls scan virus first then, apply solution

1. go to start >> run

type gpedit.msc and press enter.

2. in the resulting window, navigate to the folder

user configuration >> administrative templates >> windows
components >> windows explorer.
look for the key named "removes the folder options menu from the tools
menu".
double-click the key and select enable.
click ok.

method no......3

run-regedit
flow to hkcu\software\microsoft\windows\policy
and hklm\software\microsoft\windows\policy

find into this, if there's any key like that : "disable cmd" or "disable folder options" with
value=1
set the value to "0"
try to open folder options in control panel