COURSE HANDOUT

Campus Class of

: DC Vagamon /TVM : 2011

Semester/Section : Trimester 1 Course Code: .............................

Week Date No. of Sessions

Course Title: Operations Management

Topics HBS Cases Description Internal Evaluation Component Weightage

Operations as a source of competitive advantage Types of processes: Volume variety, flow and layout issues. Classification of service systems, plant tours Work time and Method study Process analysis. Performance measures in operations. Factors affecting operations performance. Capacity and bottlenecks Case: Kristens Cookie New product and process development design for manufacturing, product platforms concept of modularity new product and process development
Case : Dell computers

Product design and Process Selection: Services Case: Manzana Insurance Facility locations

Case: New balance athletic shoes

5 2

Facility Layout :

C3

4%

Strategic Capacity management

6 2

Case:Eli Lilly and company

C4
C5

4% 2%

13 8 Mid Semester Examinations

50% of Cases

10%

Aggregate Production planning

9 3

Inventory management: dependant and independent models EOQ, inventory under Cost Structure, uncertainty

10

Material Requirement Planning Operations scheduling

11

Sourcing

and

purchasing,

Supply

chain

management Statistical process control

Case: Signetics Corporation

Quality management
TQM ; ISO systems
12 3

Hank

Kolbe:

Director

Quality

Process capability concept of six sigma; cost of quality Sundaram Clayton Deming Prize

13

JIT production system Lean Production systems Introduction to Project Management C3

4%

14

Network planning models Presentations

C4 C5 4% 2%

15

16
17 30 50% of Cases 100% of Cases COMPREHENSIVE EXAMINATIONS Faculty Consultation Day: Tuesday Timings From: _2.00pm To: 5.00pm Faculty Components: Coordinator C1: Home Assignment/ Project Dean C2: Case Studies C3: Quiz C4: Viva/ Seminar/ Presentation C5: Attendance 10% 20%

Grand Total