sunita Massey

Mobile 9971053552,9711718981 Email: sunitamassey7@gmail.com Address: House # 63 St: Johns Church Compound, Mehrauli, New Delhi-110030

Objective Seeking a position to utilize my skills and abilities in the organization that offers professional growth while being resourceful, innovative and flexible. EXPERIENCE

Worked with Hutchinson Essar telecom Limited:

Title: Trainee (Customer Service)

Job responsibilities:
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Was into customer service, receiving calls from customers and solving their queries. Worked for 14 months from : November 2004 to January 20006

WIPRO BPO SOLUTIONS:

Title: Executive
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Joined in US Process AOL Retention with Sales Target. This later on changed to Customer service.

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I was promoted as senior executive and was moved to AOL UK Retention process. Worked with Wipro from March 2006 to August 2008.

Barclays SHARED SERVICES Title: Executive

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Worked with the UK Process (Central Telephony) for both Customer service and sales. Just worked for 6 months August 2008 to Feb 2009

QUATRRO BPO SOLUTIONS

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Worked B2B Campaign for Asia Pacific Generating Leads (Getting Proposals for the Hotels. Worked with this process for 9 month. Was moved to Business development department by looking at my efforts and skills.

Business Development: BD Senior Executive

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Was promoted from the operation to Business Development for having goo skills and communications and the capabilities that I had. Have joined this department from December 2009 till 1st July 2010 and was able to deliver the best I could. I was a Confirmed employee of Quatrro.

ACHIEVEMENTS I was awarded as artist of the year award when I was in 10th Std. I was also awarded as the best dancer and singer when I was in 8th Std. Have learnt Graphic Designing and Photoshop from Arena Multimedia. I was also good at sports was the Captain for every sports activities.

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HOBBIES/INTERESTS

Listening to Music Cooking

Playing computer games Surfing the Internet

EDUCATION

2001-2002 : 10 + 2 with Commerce (CBSE Board)

2000-2001 : Matriculation (CBSE Board)

PERSONAL DETAILS

Date of Birth: Sex: Marital Status: Languages known:

10th December, 1982 Female Married English & Hindi

SUNITA MASSEY