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Buyer Motivation: By-Sanjeev Pratap
Buyer Motivation: By-Sanjeev Pratap
Buyer
2
buyer might not be the user of product Example: Sameer buys shawl for her mother. Sameer is the buyer but her mother is user of shawl.
Motivation
3
Motivation is the act of stimulating someone or oneself to get a desired course of action, to push right button to get desired action. Albert Maslow Motivation is the process of attempting to influence others to do your will through the possibility of gain or reward. Edwin B Flippo
Inducing need recognition By providing correct and exact information Move consumer from actual state to desired state Triggering motivation through benefits Understand consumer better and offer him or her goods and services to meet the needs of specific target Through free gifts and cash discount
Internal factor:
Consumer buying behaviour is influenced by: demographics, psychographics (lifestyle), personality, motivation, knowledge, attitudes, beliefs, and feelings. External factor: Consumer buying behaviour is influenced by: culture, sub-culture, locality, royalty, family, social class, past experience reference groups, lifestyle.
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