Decision support system A decision support systems (DSS) is a computer-based information system that supports business or organizational decision-making

activities. DSSs serve the management, operations, and planning levels of an organization and help to make decisions, which may be rapidly changing and not easily specified in advance.

DSS include knowledge-based systems. A properly designed DSS is an

interactive software-based system intended to help decision makers compile useful information from a combination of raw data, documents, personal knowledge, or business models to identify and solve problems and make decisions.

Decision Support Systems (DSS) are a specific class of computerized

information system that supports business and organizational decision-

making activities. A properly designed DSS is an interactive software-based

system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions.

A Decision Support System (DSS) is a collection of integrated software

applications and hardware that form the backbone of an organizations

decision making process. Companies across all industries rely on decision

support tools, techniques, and models to help them assess and resolve everyday business questions. The decision support system is data-driven, as the entire Intelligence (BI) reporting tools, processes, and methodologies are key reporting, monitoring, and data analysis. process feeds off of the collection and availability of data to analyze. Business components to any decision support system and provide end users with rich

Typical information that a decision support application might gather and present would be:

Accessing all of your current information assets, including legacy and relational data sources, cubes, data warehouses, and data marts Comparative sales figures between one week and the next

Projected revenue figures based on new product sales assumptions The consequences of different decision alternatives, given past experience in a context that is described

Typical information that a decision support application might gather and present are:

inventories of information assets (including legacy and relational data sources, cubes, data warehouses, and data marts), comparative sales figures between one period and the next,

projected revenue figures based on product sales assumptions.

Benefits 1. Improves personal efficiency

2. Speeds up problem solving in an organization 3. Facilitates interpersonal communication 4. Promotes learning or training 5. Increases organizational control

6. Generates new evidence in support of a decision

7. Creates a competitive advantage over competition

8. Encourages exploration and discovery on the part of the decision maker 9. Reveals new approaches to thinking about the problem space 10. Helps automate managerial processes

DSS components may be classified as: 1. Inputs: Factors, numbers, and characteristics to analyze user

2. User Knowledge and Expertise: Inputs requiring manual analysis by the 3. Outputs: Transformed data from which DSS "decisions" are generated 4. Decisions: Results generated by the DSS based on user criteria High-level Decision Support System Requirements:

Data collection from multiple sources (sales data, inventory data, supplier data, market research data. etc.) Data formatting and collation A suitable database location and format built for decision support based reporting and analysis Robust tools and applications to report, monitor, and analyze the data

Decision support systems have become critical and ubiquitous across all types of business. In todays global marketplace, it is imperative that companies support systems have a significant competitive advantage. respond quickly to market changes. Companies with comprehensive decision