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About Network Performance Monitoring & Benchmarking in A Fast Changing Environment
About Network Performance Monitoring & Benchmarking in A Fast Changing Environment
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Dikilitas Mah Dilek Sok No 10 Kat 3 Besiktas 34387, Istanbul, Turkey Tel: +90 212 3270757 Pbx- Fax: +90 212 3270760 TTG International / Registered Office: as above / Registered Number in Turkey 461414-408996 www.ttgint.com
Abstract
This with paper focus on th enetwork performance monitiring and benchmarking of mobile networks in terms of QoS, facilitating a service quality comparison of one mobile network with another. A framework for mobile network performance monitiring and QoS benchmarking is proposed and suitable performance indicators are identified. Recommended QoS performance values are described that offer an industry benchmarking target.
Dikilitas Mah Dilek Sok No 10 Kat 3 Besiktas 34387, Istanbul, Turkey Tel: +90 212 3270757 Pbx- Fax: +90 212 3270760 TTG International / Registered Office: as above / Registered Number in Turkey 461414-408996 www.ttgint.com
This document: Provides you some examples of how to verify the performance of the network. Describes how to analyze the results. Gives suggestions on a few example network monitoring and performance reporting. Provides some examples of Symptoms Benchmarking for the QoS
Dikilitas Mah Dilek Sok No 10 Kat 3 Besiktas 34387, Istanbul, Turkey Tel: +90 212 3270757 Pbx- Fax: +90 212 3270760 TTG International / Registered Office: as above / Registered Number in Turkey 461414-408996 www.ttgint.com
Network Monitoring
Daily routines of the operator and maintenance, includes network performance and faults monitoring, for example; location and analysis of faults and corrective actions. In addition to monitoring network faults, the operator ALSO needs immediate information on how the network performs. TTGs Performance Management tool NORTH-I help the operator to detect, for example, service-related problems by providing call attempts, dropped or blocked calls, CSR, SDCCH/TCH capacity, handover failure rates etc. The operator use the amount of data continuously collected from the network by the NORTH-I and study various measurement results as well as anticipating future trends. These reports and predications reports can be used as a source for decisions on the new investments or for evaluating the utilization of resources. When the utilization of the network resources is evaluated, both the overall performance of the network system and the performance of individual network elements are handled. Beside, identification of bottlenecks and optimization of the network system is particularly important. To do long-term performance of the network, the operator uses the offline network analysis. This information is collected and stored centrally into the NORTH-I to allow further analysis of network performance and predications. During the offline stage, this long-term data can be further analyzed for the preparation of investment plan and presentations for management, marketing, and planning purposes. One remarkable feature of the NORTHI is the possibility of correlation performance data, NSS/BSS parameter (INCEM), and fault (FAMAN) data in reports. This feature helps the user to see how changes in parameter values affect the QoS and allow the better and fast optimization and correct dimensioning of the network. The operator needs to make long-term plans for the future. In this respect, NORTH-I is a great aid by providing prediction statistics on
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Dikilitas Mah Dilek Sok No 10 Kat 3 Besiktas 34387, Istanbul, Turkey Tel: +90 212 3270757 Pbx- Fax: +90 212 3270760 TTG International / Registered Office: as above / Registered Number in Turkey 461414-408996 www.ttgint.com
Before we go on it will be helping you to understand the subject of matter better if you know the following definitions;
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Availability
Availability is defined as the percentage of time that the Basic Physical Channels are available for use. Availability can be affected by faulty base station equipment, bad transmission links or wrong configuration definition at the switch. An advised threshold for acceptable performance is 99.00%.
Retainability
Retainability is defined as the ability for a call to stay connected, complete through to a normal call tear down process, without abnormally disconnecting on a cell site of interest. Retainability can be affected by poor coverage, poor RX quality or high timing advance. These may be indicative of large cell radius, non-optimum cell parameter settings, poor frequency/BSIC planning or faulty base station equipment. An advised threshold for acceptable performance is 2.00%.
Accessibility
Accessibility is defined as the percentage of time a user is rejected due to the unavailability of system resources when attempting to place a call. Accessibility problems can be due to inadequate traffic resources
Dikilitas Mah Dilek Sok No 10 Kat 3 Besiktas 34387, Istanbul, Turkey Tel: +90 212 3270757 Pbx- Fax: +90 212 3270760 TTG International / Registered Office: as above / Registered Number in Turkey 461414-408996 www.ttgint.com
Service Integrity
Service Integrity is defined as the percentage of calls dropped due to bad quality. Service integrity can be affected by poor RX quality caused by poor frequency/BSIC planning, faulty equipment/time slots, external interference sources or non-optimum parameter settings. An advised threshold for acceptable performance is 10.00%.
SDCCH Blocking
TCH Blocking
Get Service
Get
SDCCH
Establish SDCCH
Get TCH
Establish TCH
Call Phase
Figure 1 Hence, we must also keep in mined about what the subscribes are also excepting; Accessibility/Availability Call set-up at any time and anywhere (even 5th floor below the earth)!
Dikilitas Mah Dilek Sok No 10 Kat 3 Besiktas 34387, Istanbul, Turkey Tel: +90 212 3270757 Pbx- Fax: +90 212 3270760 TTG International / Registered Office: as above / Registered Number in Turkey 461414-408996 www.ttgint.com
What ever service providers are able to offer subscribers like to use them at any where with best QoS, lower price, etc Yet they do like to see BTS antenna around them. Which remains me a saying; You want go to the haven but not doing any thing about it. This is not the subject of this paper which we will not go further but it is a one of the service provider challenge to meet. Any way back to subject.
Reports
Quality of service reports are typically generated in the forum of on a daily weekly or monthly basis, including availability reports. The cycle of running reports, analyzing them and modifying the network on the basis of the actions, continues through the whole lifespan of the network. Only the set of key performance indicators (KPI) and their target values are modified from time to time. Getting quality of service and other reports from NORTH-I is fairly similar in all cases. Depending on the type of the report you may get from PLMN level to more detailed reports to get a better view of the network's performance and capacity. NORTH-I is the only tool that provides traffic relational matrix network element by network element which are very important reports for dimensioning the network/PLMN.
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The following sections will be looking at the different elements of the GSM network and give some suggestions what KPIs could be used while evaluating their quality.
The following list suggests the types of reports available on the NORTH-I that can be used to study the KPIs described above. Call success ratio HO failure%/BSC SDCCH drop/BSC TCH drop/BSC Average UL signal quality
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Capacity
BTS/Cell dimensioning is one of the key aspects that affect the quality of service in a BTS/Cell through capacity and capability. In the most unwanted cases the subscribers may not be able to access the network at all. Because of low SDCCH and TCH availability. Problems that indicate insufficient capacity and network element functionality are: High dropped call rate Poor call setup success rate High handover failure rate Available SDCCH resource Available TCH resource
The capacity and capability of a BTS/Cell can be studied by running reports on the following KPIs on the NORTH-I: SDDCH congestion and blocking TCH congestion and blocking AGCH blocking Paging channel loadingRACH loading
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Intra and Inter-MSC HO Success Ratio Paging Success Ratio MSC circuit Availability and Blocking PSTN v Availability and Blocking A-Interface circuit Availability and Blocking VMS circuit Availability and Blocking Paging Time Originating Call Success Ratio
Capacity In General
It is the important to follow and estimate the needed capacity in different elements within the network. Normally it takes a approximately of five months from the moment a decision about capacity increase is made to the moment the capacity is ready for use.
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Priority Categories
In order to problems are solved quickly and efficiently network elements, BTS and BSCs should be divided into different priority categories. Some sites are more important than others because of high traffic and revenue, or fire brigades, high-ways, they are serving VIPs, major business customers, shopping malls/centers, holiday resorts, airports, etc. For the same reason, NSS should be divided into different priority categories.
Resource Utilization
When network at its mature stage, network needs to be optimize in terms of capacity and coverage. To achieve this, operator needs key data on the utilization of network resources and subscriber behavior patterns. As a result of this network expansions can be planned, scheduled, and implemented efficiently.
Dikilitas Mah Dilek Sok No 10 Kat 3 Besiktas 34387, Istanbul, Turkey Tel: +90 212 3270757 Pbx- Fax: +90 212 3270760 TTG International / Registered Office: as above / Registered Number in Turkey 461414-408996 www.ttgint.com
Conclusion
The Golden Key for achieving better network quality is to develop a good database which allows an operator to correlate network statistics, call detail records, fault & alarms, relevant parameters, etc. using a single or multiple platforms. Furthermore, it is also important for such a system to prioritise and alert the operator when potential problems are detected in the network. Continuous monitoring, ceaseless curiosity about what useful information the network can yield, and dynamic performance analysis infrastructures are a must for operators to improve network quality. For additional information about TTGs OSS tools visit www.ttgint.com
Dikilitas Mah Dilek Sok No 10 Kat 3 Besiktas 34387, Istanbul, Turkey Tel: +90 212 3270757 Pbx- Fax: +90 212 3270760 TTG International / Registered Office: as above / Registered Number in Turkey 461414-408996 www.ttgint.com