e.

ToscanaLivingLab
Do$.FrancescoMolinari,mail@francescomolinari.it

Living Labs and the Future Internet

Towards Smart Cities and Regions Larnaca, 18th October 2010

www.e.toscana.it

Contents

Where What

RTRT PAAS ZeroWeb

Sourcesofinspira>onandlessonslearnt Stylised>melineofpastac>vi>es Ourvisionofthefuture Conclusionsandnextsteps

FromSmartCi>estoSmartRegions

FrancescoMolinari

Where
SomeguresaboutTuscany
TheIhlargestRegioninItaly Composedof10administra>veProvinces and287Municipali>es Itsmountainandruralareassuering fromapopula>ondraintowardsthemore industrialisedurbanse$lements 1.4Mio.families,47.9%owningaPC, 41.3%havinganInternetaccess,30.8%via broadbandconnec>on 300,000enterprises,allofthemhaving accesstotheInternet,butonly52.6%by broadbandconnec>on

RegioneToscana,Italy
FrancescoMolinari

Morethan250Mio.spenton eGovernmentinfrastructuresoverthepast 10years(20002010)

What

E.Toscanaisthestrategicini>a>veoftheRegionalGovernment fortheestablishmentofanInforma>onSocietyinTuscany Itsfounda>ondatesbackasearlyas1997 Itisgroundedonthreemainbuildingblocks:

RTRT(ReteTelema>caRegionaleToscana),aunitaryregional scaleGAN(GeographicAreaNetwork)infrastructureconnec>ngthe wholePublicAdministra>onofTuscany(about350nodes) ThePAASnetwork(PAASstandsfor"PointofAssistedAccessto (Internet)Services),ac>vesince2004withmorethan35,000 registeredusers>llnow(1%oftotalpopula>on) Therecent(2009)launchofaninnova>veA2B2C(Administra>onto BusinesstoCi>zen)serviceenvironment,provisionallycalledZero Web,basedonaproposedPPP(PublicPrivatePartnership)and technicalcommunityofprac>ce.

FrancescoMolinari

WhatRTRT(1)

AunitaryregionalscaleGANinfrastructure,workinglikeanintranetofallthe 287Municipali>esofTuscanyandof10Provinces,20MountainCommuni>es, 16HealthCorpora>onsandaddi>onalpublicsectorauthori>esandagencies, including5Universi>esandallthe10ChambersofCommercebasedin TuscanyalltakingbenetofahighspeedconnecAontoInternet&WWW RTRTcoversthewholeregionalterritoryusingallavailableconnec>vity technologies(ATM,xDSL,FiberOp>c,WIFIHyperlan,GPRS/EDGE/UMTS/ HSDPA,SatelliteADSL) Networkservicesprovidedtothemembers(Regionalpublicbodies)include:

Accesstoonlinedatabasesandinforma>onalplakorms Internetservices(domainhos>ng/registra>on,web/mailservermanagement, Internetaccesswithhighspeedconnec>vity) APublicKeyInfrastructureforsecurecommunica>on; AcentralisedeProcurementsystemfortheRegionalpublicadministra>on Mul>mediaservicessuchasStreaming,Videoconference,andVoIP AnInfrastructureforApplica>onSoIwareInteroperability(CART) Permanentmeansofins>tu>onalcoopera>onandgovernance(generalassembly, strategiccommi$ee,technicalandopera>onalboard,usergroups,overalland technicalcoordinatoretc.)

FrancescoMolinari

WhatRTRT(2)

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WhatPAAS(1)

Ahighlyinnova>vepublicservicethatgoesbeyondtheconceptofInternetAccess Point Currently,280PAASarerunby170Municipali>es(outof287inTuscany)jointlywith264 NGOsandvoluntaryassocia>ons EachPAASisequippedwithhardwareandsoJwaretoolsforaccessingtheInternetand RTRTservices,whicharemadeavailablefreeofchargetotheci>zensatpredened hours(includingopeakhours,lateeveningsandweekends)togetherwithdedicated trainingandotherformsofassistanceandsupport(e.g.fordisabledpeople) ThePAASarelocatedinvariouskindsofstructuresuchastownhalls,privateclubs,public libraries,aggrega>oncentresfortheelderly,youthcentres,chari>es,neighbourhoodand counciloces,etc. Currently,1,242PCsareavailableto35,138+usersunderthesupervisionof491persons incharge.Thetotalnumberofaccesseshasbeen339,155+ Theirterritorialdistribu>on(mostlyinruralandmountainareas),andtheessen>aland ac>vepar>cipa>onofvolunteersaswellaslocalgovernmentactors,makethePAASa uniqueplaceforpromo>ngInternetliteracyandsocialintegraAonatthesame>me RegionalinvestmentonthePAAShasbeenhigherthan5Mio.Eurobynow

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WhatPAAS(2)

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WhatZeroWeb(1)

Aninnova>veA2B2Cserviceenvironment,whichevolvesfromtheusual topologicalconceptofmul>ple,thirdpartyowned,hardlyinteroperable,web informa>onrepositories Itisasingle,ondemand,integratedeGovernmentandeServiceframework, tailoredontheactualuserneedsandpreferencesbymeansofasetof specicapplica>oninterfaces Cusngdowncomplexityandavoidingcomplexsearchesandtedious naviga>onacrosstheonlinesystemsanddatabaseswherepersonaldatais dispersedifnothiddenatall Anarchitecturethatusesopencommonstandardsforinteroperabilityof applica>ons,contentformat,digitalsignature,iden>ca>onandsecure access/storageofpersonalinforma>on BasedonatrustedandhighlyavailableconnecAvityinfrastructureand services,beingsetupandmaintainedbytheRegionalGovernmentofTuscany itself

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WhatZeroWeb(2)

Underthisframework,alluserslikefullyprivilegednodesofthenetwork, willhavetheabilitytomanagetheirownproles,recordsandcontents Theywillalsohavethepossibilitytocommunicateandinteractwithanyone elsetheywish Businesses,ci>zensandpublicauthori>eswillactasbothusersandproviders ofservicesonapeer(&ul>matelyP2P)basis Eachpar>cipantwillbeallowedthepublicaAon,sharinganddisseminaAon ofpersonaldata,informa>onandknowledge,aswellasthesubscrip>onto eventsandapplica>onsofhis/herspecicinterestand/orcompetence Themaingoalistoachieveacompleteopennessandinteroperabilityofall applica>onsandservicesavailable,eitherofprivateorpublicsource,only respec>ngandprotec>ngthebackgroundIPR(andprivacyofcourse) ThismaynotimplydoingwithouttheWWW,butthinkingof(radically) dierentwaystheWebcanwork

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Afewlessonsfromthemarket

iPhoneAppstore

touchwithyourngertochooseamong200.000+soIwareapplica>ons(>3billionsof downloads)

AppleiTunes

organize,buy,listentoandsharepersonalfavourites(music,videos,podcasts,ebooksand audiobooks,includingiPod/iPhoneapplica>ons)

NintendoWII

justpointtheWIImotetothepreferredTVchannelandstartplayingorbrowsingtheInternet

Vuze(formerlyAzureus)

amul>OS,P2PTorrentapplica>ontondandgetmovies,mul>channelwatching,organizing andsharingvideoles

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Ourvisionofthefuture
Focusingonusersmeanstoreversewhathasbeenhappening

>lltoday

Itmeansthatthesolarsystemofpublicadministra>onmust

rotatearoundtheci>zens(notonlybecentredonthem) heterogeneity

Ithastomask(conceal)itsorganiza>onalcomplexityand tomakeitsimpleandnotonerousfortheci>zenstocomply withwhattherulesprescribe, tomakepublicac>onmoretransparent, toallowrealpar>cipa>onindecisionsofpublicinterest, tominimize>meandcostsforeveryone.

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5thMinisterialeGovernmentDeclaration
1. 2.

DesigneServicescentredaroundrealuserneeds; DevelopeServicesincollaboraAonwiththird parAes(businesses,civilsociety,individualci>zens); Makepublicdataandinforma>onincreasinglyavailableand reusable; Strengthentransparencyofadministra>veprocesses;and Involvetheexternalstakeholders(topublicadministra>on) moreeec>velyinthepolicyanddecisionmakingcycle.

3.

4. 5.

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Stylisedtimelineofpastactivities
Precondi>onsand characteris>csofa RegionalLivingLab

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Conclusionsandnextsteps

Thee.Toscanaini>a>ve,launchedinJanuary2003butwithits antecedentsda>ngbackto1997,hasnowreachedawelladvanced levelofdevelopmentinthewholeRegion Comparingittothedescrip>verequirementsofaLivingLab,it certainlyincludesallofthem:apermanentinfrastructure,agrowing numberofconnectedpeopleandasuiteofinnova>veICTservices developedthroughpublic/privatepartnership Fromnowon,thenewchallengefortheRegionalGovernmentishow tobuildbridgesbetweentheinterna>onalICTcommunity(including FIREandENoLL)andthevariouscommuni>esbeingpartofe.Toscana par>cularlythePAASnetworkofci>zens,theRTRToflocal authori>esandtheTuscanICTbusinesssector Tothisend,theideaofaFutureInternet/LivingLabPPP(P)is certainlymostwelcome.

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FromSmartCitiestoSmartRegions

ForthepurposesoftheCIP(ICTPSP)WorkProgramme2010,"smartisacity thatmakesaconsciouseorttouptakeinnova>veICTbasedsolu>onsto improvecondi>onsoflivingandworkingandsupportamoreinclusive,and sustainableurbanenvironment.Itsadministra>onissaidtoplayalsoa pioneeringroleinengagingtheuserintheinnova>onprocess(p.26) Infact,therearefarmoredeni>onsandfewerevalua>onsofCity Smartnessaroundthanwhatisprobablyneeded Futureresearchshouldfocusonhowtobestcomplementthiswitha regionalsmartnessconcept,targe>ng:

TheinsAtuAonalandregulatorydimension(usuallygivenforCi>es,discre>onal forRegionalgovernmentse.g.forthedisciplineofpar>cipatoryprocesses) SomecriAcalmasseectsthatarenoteasilyachievedatCitylevel(e.g.in infrastructuredeployment,butalsointermsofreuseofICTbestprac>ceand widerpolicyimpactoneconomyandsociety) TheregionaldimensionofStructuralFundsandofLivingLabsthemselves,as catalysersofsustainableinnova>onandsmartspecialisa>onacrosstheEU

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Thanksforyourkindattention

Attribution Non Commercial Share Alike 2.5

LunigianaAmica h$p://www.openlivinglabs.eu/sites/enoll.org/les/lunigiana amica.pdf

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Moreinfo&credits
E.Toscana h$p://www.e.toscana.it(inItalian,sorry) Ing.AngeloMarcotulli,RegionalGovernmentofTuscany
angelo.marcotulli@regione.toscana.it

EuropeanNetworkofLivingLabs h$p://www.enoll.org ItalianNetworkofLivingLabs h$p://www.inoll.it TheLILITProject h$p://www.leaninglab.org/lilit

FrancescoMolinari