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Max Weber: The Bureaucratic Theory
Max Weber: The Bureaucratic Theory
He maintains that domination is a subset of the phenomenon of power and the ruler has the right to exercise power and the ruled have a duty to obey.
TYPOLOGY OF AUTHORITY
Webers most widely acknowledged contribution to the study of organization has been his theory of authority. He uses the term power to refer to the ability to force people to obey orders; legitimation to refer to the acceptance of the exercise of power because it conforms to the values held by the subjects; and authority to refer to the combination of the two that is to power which is viewed as legitimate.
CHARISMATIC AUTHORITY
It rests on devotion to the specific and exceptional sanctity, heroism or exemplary character of an individual person The only basis of legitimacy is personal charisma The leader is constrained only by his personal judgement and he is not governed by any formal method of adjudication There is no procedure for appointment, promotion or dismissal Administration under charismatic authority, according to Weber, is loose and unstable.
TRADITIONAL AUTHORITY
It rests on the sanctity of immemorial traditions and the legitimacy of the exercising authority.
The authority is by virtue of the status that is inherited and its extent is fixed by custom or usage.
Administration tends to be irrational and there is likelihood of absence of formal and technical staff. The organizational form can be:
1. Patrimonial in which the officials are personal servants who depend upon their ruler for remuneration.
2. Feudal in which officials have much more autonomy because of their own sources of income.
LEGAL-RATIONAL AUTHORITY
Authority rests on the legality of patterns of normative rules and the right of those elevated to authority under such rules to issue commands. It develops either through the routinization of charisma or the break-down of the privileges of traditional authority. Administration/officials under this authority to which Weber refers to as bureaucracy are only a trustee of an impersonal, compulsory institution under whose authority it exercises powers.
LEGAL-RATIONAL AUTHORITY
There are two major forms of domination:
1. Based on legal structure which gives rise to two kinds of rationality i.e.
i. An act is substantively rational if it is guided by principles such as those embodied in religious or ethical thought.
ii. An act is formally rational when it is based on general rules.
2. Bureaucratic administration
The organization consists of members accustomed to obedience; an administrative staff that holds itself at the disposal of the masters; and the masters themselves who hold power to command.
CHARACTERISTICS
Bound by rules which facilitates standardization and equality in treatment. A sphere of competence which means a systematic division of labour, power and responsibility defined by administrative regulations. Principle of hierarchy Need of specialized training. According to Weber, the root of the authority of the bureaucrat is his knowledge and skill.
Impersonal detachment which means that the ideal administrator performs his functions in a spirit of formalistic impersonality, that is, without his personal interests and likes and dislikes coming into the picture. Keeping records Career service. Webers bureaucratic structure provides for
a. Payment of salaries according to responsibility and social status b. Promotions and career development on the basis of both seniority and achievement c. Appeal and grievance machinery
CRITICAL EVALUATION
1. Blau says that Weber could not recognize that the same factor that enhances efficiency in one respect often threatens it in another; it may have both functional and dysfunctional consequences. 2. Argyris claims that bureaucracies restrict the psychological growth of the individual and cause feelings of failure, frustration and conflict. 3. Webers formalistic structure is criticized by Barnard who says that informal organizations are necessary to the operation of formal organizations. Blau also maintains that informal relations and unofficial practices often contribute to efficient operation.
5. Due to immense powers, he is increasingly pre occupied with his own social position and misses the original goals.
6. It is not necessarily rational and efficient and his bureaucratic characteristics may not be objective.
7. Weberian bureaucracy may be a less efficacious instrument of economic change due to its traditions, hierarchy and impartiality. 8. Weber himself admits that bureaucracy has penetrated all social institutions and hence limits individual freedom.
He holds that conflict should be encouraged because the highest qualities of life (i.e. qualities of independence) can be developed only through conflict.
He favours democracy but warns against viewing it as a panacea for societys ills.
He argues that democracy requires a charismatic leader who is truly destined to rule and is suited for his tasks by supernatural gifts.
Weber was averse to bureaucratic domination. Only through charismatic leadership can bureaucracy be dominated by politics (politicians).