ID 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 29 30 31 32

Task Name Mandatory Work Activity Implementation Schedule Contractual Issuance of supplier guidance [say] Preferred bidder status [say] DWP issue draft contract [say] Negotiation of terms & conditions and commercial terms finalisation of contract Contract award & signing [say] Quality Performance Review Supplier Guidance Circulate summary of supplier guidance Prepare Compliance Assurance Framework Compliance Assurance Framework Finalised Subcontractors INPUT: Select lead providers Request DD documents from subcontractors Issue implementation plan template Communicate results of tender to subcontractors Hold kick off meetings with Sub-Contractors Agree start dates for all subcontractors Agree Subcontractor KPI measures Agree implementation plans with all subcontractors Review subcontractor DD documents Subcontractor DD complete Monitor Subcontractor implementation Contracts Draft standard core terms and conditions Circulate draft standard core terms and conditions to subcontractors for review Draft delivery specification and payment schedules for contract and circulate to subcontractors Issue delivery specification and payment schedules to subcontractors Complete contract negotiations with subcontractors Review final DWP contract, finalise standard core terms and conditions Issue final contract to subcontractors Receive signed contracts from subcontractors Subcontractor training Prepare subcontractor training materials Book training sessions Hold subcontractor training sessions Subcontractor training complete Subcontractors complete Human Resources and Learning & Development Human Resources Contract managers / project managers Confirm internal staff transfers post preferred bidder & finalise arrangements Contract managers / project managers (Transferred staff) start Placement Broker Confirm internal staff transfers post preferred bidder & finalise arrangements Placement Brokers (Transferred staff) start Human Resources Learning & Development Draft induction and training curriculum for all roles

Start Mon 28/02/11 Fri 01/04/11 Mon 18/04/11 Fri 01/04/11 Wed 20/04/11 Wed 20/04/11 Tue 26/04/11 Tue 26/04/11 Mon 18/04/11 Mon 18/04/11 Wed 27/04/11 Fri 29/04/11 Fri 06/05/11 Mon 28/02/11 Mon 28/02/11 Fri 25/03/11 Fri 25/03/11 Fri 01/04/11 Tue 05/04/11 Tue 12/04/11 Tue 19/04/11 Tue 12/04/11 Fri 01/04/11 Thu 14/04/11 Tue 26/04/11 Mon 07/03/11 Mon 07/03/11 Mon 28/03/11 Mon 18/04/11

Finish Mon 23/05/11 Tue 26/04/11 Mon 18/04/11 Fri 01/04/11 Wed 20/04/11 Thu 21/04/11 Tue 26/04/11 Tue 26/04/11 Fri 06/05/11 Tue 26/04/11 Thu 28/04/11 Fri 06/05/11 Fri 06/05/11 Mon 16/05/11 Mon 28/02/11 Fri 25/03/11 Fri 25/03/11 Fri 01/04/11 Mon 11/04/11 Mon 18/04/11 Wed 27/04/11 Mon 18/04/11 Thu 14/04/11 Thu 14/04/11 Mon 16/05/11 Fri 13/05/11 Fri 18/03/11 Mon 28/03/11 Wed 27/04/11

Resource Names 14 21

Mar '11 28 07

14

21

28

Apr '11 04

11

18

25

May '11 02

09

16

23

Jun '11 30 06

DWP DWP DWP Ingeus Deloitte,DWP DWP,Ingeus Deloitte DWP,Ingeus Deloitte QP team QP team QP team QP team 28/02 Supply Chain Team Supply Chain Team Supply Chain Team Supply Chain Team Supply Chain Team Supply Chain Team 25/03 25/03

18/04 01/04 20/04 21/04 26/04 26/04 26/04 28/04 06/05 06/05

01/04 11/04 18/04 27/04 18/04 14/04 14/04

Supply Chain Team Supply Chain Team Supply Chain Team

18/03 28/03 27/04

33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54

Thu 28/04/11 Tue 12/04/11 Fri 29/04/11 Fri 06/05/11 Fri 13/05/11 Mon 18/04/11 Mon 18/04/11 Mon 18/04/11 Fri 29/04/11 Wed 04/05/11 Fri 13/05/11 Fri 15/04/11 Fri 15/04/11 Fri 15/04/11 Fri 15/04/11 Wed 04/05/11 Fri 15/04/11 Fri 15/04/11 Wed 04/05/11 Wed 04/05/11 Mon 18/04/11 Mon 18/04/11

Thu 28/04/11 Mon 18/04/11 Fri 06/05/11 Fri 06/05/11 Fri 13/05/11 Wed 04/05/11 Tue 26/04/11 Mon 18/04/11 Wed 04/05/11 Wed 04/05/11 Fri 13/05/11 Tue 10/05/11 Wed 04/05/11 Wed 04/05/11 Tue 03/05/11 Wed 04/05/11 Wed 04/05/11 Tue 03/05/11 Wed 04/05/11 Wed 04/05/11 Tue 10/05/11 Wed 20/04/11 McGrigors,Supply Chain Team Supply Chain Team 18/04

28/04

06/05 06/05 13/05

Supply Chain Team,L&D Consultant Supply Chain Team L&D Trainer,Supply Chain Team

26/04 18/04 04/05 04/05 13/05

Operation Manager,HR manager

03/05 04/05

Operation Manager,HR manager

03/05 04/05 04/05

L&D Consultant

20/04

Page 1

ID 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 98 104 111 112

Task Name Design and develop induction and training materials Finalise quality and system training on receipt of supplier guidance Finalise and print handbooks for all roles Inductions Book induction venues Finalise induction timetable and programme Hold Contract manager inductions Hold Placement Broker inductions HR & L&D complete IT Development of operations, subcontractors, reporting and finance system Initial requirements & specification gathering Finalise Requirements Specification Development Test Release Create guidance IT development complete Finance Map finance processes Establish subcontractors on Finance system Update insurance provider with details of new contract including client groups and processes Finance complete Marketing Brief marketing team on requirements Draft marketing materials Send to DWP for approval Share approved materials with subcontractors Finalise and print all materials Update Ingeus Website with any additional information Marketing complete JCP engagement Arrange local introduction meetings with JCP Attend local JCP sessions

Start Thu 21/04/11 Mon 18/04/11 Thu 28/04/11 Tue 19/04/11 Tue 19/04/11 Fri 29/04/11 Wed 04/05/11 Wed 04/05/11 Tue 10/05/11 Mon 18/04/11 Mon 18/04/11 Fri 29/04/11 Tue 19/04/11 Tue 03/05/11 Wed 04/05/11 Wed 04/05/11 Tue 03/05/11 Wed 04/05/11 Fri 29/04/11 Fri 29/04/11 Mon 09/05/11 Fri 06/05/11 Fri 13/05/11 Fri 01/04/11 Fri 01/04/11 Mon 18/04/11 Thu 05/05/11 Fri 13/05/11 Fri 13/05/11 Wed 27/04/11 Mon 16/05/11 Mon 09/05/11 Mon 09/05/11 Tue 10/05/11 Mon 16/05/11 Wed 30/03/11 Wed 30/03/11 Wed 20/04/11 Thu 21/04/11 Fri 15/04/11 Fri 20/05/11 Mon 23/05/11

Finish Wed 27/04/11 Tue 19/04/11 Fri 29/04/11 Tue 10/05/11 Tue 19/04/11 Tue 03/05/11 Tue 10/05/11 Tue 10/05/11 Tue 10/05/11 Wed 04/05/11 Mon 18/04/11 Fri 29/04/11 Tue 19/04/11 Tue 03/05/11 Wed 04/05/11 Wed 04/05/11 Tue 03/05/11 Wed 04/05/11 Fri 13/05/11 Fri 06/05/11 Fri 13/05/11 Fri 06/05/11 Fri 13/05/11 Mon 16/05/11 Fri 01/04/11 Wed 04/05/11 Thu 05/05/11 Mon 16/05/11 Mon 16/05/11 Fri 29/04/11 Mon 16/05/11 Mon 23/05/11 Mon 09/05/11 Mon 23/05/11 Mon 16/05/11 Fri 20/05/11 Wed 30/03/11 Wed 18/05/11 Thu 19/05/11 Fri 20/05/11 Fri 20/05/11 Mon 23/05/11

Resource Names 14 L&D Consultant L&D Consultant,QP team L&D Consultant L&D Administrator L&D Consultant L&D Trainer L&D Trainer 21

Mar '11 28 07

14

21

28

Apr '11 04

11

18

May '11 25 02 27/04

09

16

23

Jun '11 30 06

19/04 29/04 19/04 03/05 10/05 10/05 10/05

IT Dev Team IT Dev Team,QP team,Operations IT Dev Team IT Dev Team IT Dev Team IT Dev Team IT Dev Team

18/04 29/04 19/04 03/05 04/05 04/05 03/05 04/05 06/05 13/05 06/05 13/05

Finance manager Finance manager Finance manager

Operations,Project Manager Marketing Team Marketing Team Marketing Team Marketing Team Marketing Team

01/04 04/05 05/05 16/05 16/05 29/04 16/05

Operation Manager Operation Manager

09/05 23/05 16/05

Project go-live
Project management Project manager, team and governance established Project Communications Project Management - monitoring Implementation reports to DWP Project Management complete MWA Project Complete

Project Manager Project Manager Project Manager Project Manager

30/03

20/05 23/05

Page 2