88A (Sy||abus)

Un|t 1 8uslness CommunlcaLlon naLure Scope rocesslng role of

8uslness communlcaLlon LlsLenlng quallLy of good llsLener LssenLlal of good
communlcaLlon lacLors affecLlng relaLlonshlp beLween morale roducLlvlLy
ob[ecLlves
Un|t 2 8arrlers of CommunlcaLlon and managemenL of barrlers 1ypes of
communlcaLlon lormal communlcaLlon lnformal communlcaLlon
lnLerpersonal lnLrapersonal verbal nonverbal lndlvldual group
communlcaLlon neLwork
Un|t 3 LeLLers Memo 8eporLs resenLaLlon
Legal orlenLed roposals agreemenL dlrecLlves
CrganlzaLlon orlenLed Manuals lorms 8rochures noLlce
1elecommunlcaLlon and negoLlaLlon
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Mon Wed lrl